Butterfly Network Outage History

27 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Butterfly Network Incident

Butterfly Network incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026October MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 29, 2026Scheduled Maintenance – October 28, 2026On Wednesday, October 28th at 8 PM EST, you may experience a brief outage while we perform system maintenance. You may not be able to access your Butterfly account during this time. If you have issues after the…2h 0mScheduled
Oct 23, 2026Butterfly release C237 moved up to Thursday, October 22, for a security update.Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 1, 2026Scheduled Maintenance – September 30, 2026The scheduled maintenance is now complete. Study reindexing is still running, so you may be unable to use Global Search for the next 24–48 hours, and your Task Lists may display outdated results during this time.2h 0mScheduled
Oct 1, 2026Scheduled Maintenance Completed – September 30, 2026The scheduled maintenance is now complete. Study reindexing is still running, so you may be unable to use Global Search for the next 24-48 hours, and your Task Lists may display outdated results during this time. You…2h 0mScheduled
Oct 1, 2026Scheduled Maintenance – September 30, 2026On Wednesday, September 30th at 9:30 PM EDT, you may experience a brief outage or slower performance while we perform scheduled system maintenance. As part of this work, we will reindex your saved studies. This will…2h 0mScheduled
Sep 18, 2026September Patch & MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 10, 2026September MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 3, 2026Scheduled Maintenance – September 02, 2026The scheduled maintenance has been completed.2h 0mScheduled
Aug 20, 2026Scheduled Maintenance – Infrastructure Security Patch - August 19, 2026The scheduled maintenance has been completed.30 minScheduled
Aug 19, 2026Educational Videos Temporarily UnavailableAccess to educational videos in the Compass app and cloud platform has been restored. Thanks for your patience while we worked through this. If you have questions or need assistance, please contact us at…2h 34mResolved
Aug 6, 2026Scheduled Maintenance – August 05, 2026The scheduled maintenance has been completed.2h 0mScheduled
Jun 30, 2026Scheduled Maintenance – June 29, 2026The scheduled maintenance has been completed.2h 0mScheduled
Jun 2, 2026Scheduled Maintenance – Integration Engine today at 12:30 PM EDTThe scheduled maintenance has been completed. All services are restored, and queued messages are being processed. If you experience any issues, please contact us at support@butterflynetwork.com or call 1-855-296-6188.8h 46mResolved
May 5, 2026Worksheet IssueThank you for your patience. Yesterday evening, the issue's source was identified, and a hotfix was deployed. Worksheets should now be viewable. Please don't hesitate to email support@butterflynetwork.com or call us at…14h 26mResolved
May 5, 2026Cloud Slowness - May 5 2026Thank you for your patience. We have identified the source of the issue, and the resolution is in place. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or…1h 50mResolved
May 5, 2026Scheduled Maintenance – May 4, 2026The scheduled maintenance has been completed.2h 0mScheduled
Apr 9, 2026Study Search InterruptionThank you for your patience. We have identified the source of the issue and the resolution is in place. Studies should becoming increasingly available via the study search. Please don't hesitate to email…7h 14mResolved
Apr 9, 2026Scheduled Maintenance – April 8, 2026The scheduled maintenance has been completed.3h 0mScheduled
Mar 26, 2026Scheduled Maintenance March 25, 2026The scheduled maintenance has been completed.2h 0mScheduled
Feb 20, 2026Scheduled Maintenance: Brief Performance ImpactThe scheduled maintenance has been completed.1h 0mScheduled
Feb 17, 2026Scheduled Maintenance: Phone SupportThe support system upgrade has been successfully completed. All support channels, including the support portal within the mobile application and cloud web browser, phone support, and email support, have been fully…23h 50mResolved
Feb 12, 2026Scheduled Maintenance February 11, 2026The scheduled maintenance has been completed.2h 0mScheduled
Dec 20, 2025Intermittent Issues Accessing Studies in Desktop AppThe issue causing intermittent access problems in the Butterfly desktop web application has been resolved. System performance has stabilized following the deployment of the fix, and we are no longer seeing elevated…48h 51mResolved
Dec 19, 2025Scheduled Maintenance December 18, 2025The scheduled maintenance has been completed.2h 0mScheduled
Nov 24, 2025Scheduled Maintenance Reminder – November 23, 2025Scheduled maintenance has been completed successfully, and all systems are operating normally. Please restart your ADT and ORU feeds and resume normal integration workflows. All platform functionality, including…3h 0mScheduled
Nov 7, 2025Scheduled Maintenance November 6, 2025The scheduled maintenance has been completed.1h 0mScheduled

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Everything above is a record written after the fact. We can email you when the next Butterfly Network incident opens instead, at the point where knowing still changes what you do.

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How to Read This Butterfly Network Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Butterfly Network acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Butterfly Network outage in this window ran 2d, against a mean recovery of 5h 17m. If you depend on Butterfly Network in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.