Canva Outage History

56 incidents recorded over the last 365 days, 56 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Canva status98.01% uptime history

Every Recorded Canva Incident

Canva incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Jul 31, 2026Some users may have issues with payments in CanvaThis incident has been resolved.1h 3mResolved
Jul 13, 2026Some users may have issues using CanvaThis incident is now resolved. Thank you for your patience and understanding.19 minResolved
Jul 12, 2026Some users may have issues downloading video designsThis incident is now resolved. Thank you for your patience and understanding.8h 51mResolved
Jul 9, 2026Users may have issue with Signup/Login via MicrosoftThis incident has been resolved.6h 38mResolved
Jul 9, 2026Some users may have issues using CanvaThis incident has been resolved.1h 13mResolved
Jul 6, 2026Some users may experience issues with formulas in downloaded SheetsThis incident is now resolved. Thank you for your patience and understanding.18h 24mResolved
Jul 2, 2026Users may experience errors uploading mediaThis incident is now resolved. Thank you for your patience and understanding.1h 50mResolved
Jul 2, 2026Some users in Australia and New Zealand may experience slower load times when using CanvaThis incident has been resolved.6h 0mResolved
Jun 23, 2026Some users may have issues accessing CanvaThis incident is now resolved. Thank you for your patience and understanding.50 minResolved
Jun 22, 2026Some users may experience errors while accessing Canva Design AgentThis incident has been resolved.3h 12mResolved
Jun 17, 2026Some users may have issues accessing CanvaThis incident has been resolved.1h 1mResolved
Jun 15, 2026Some users may have issues accessing CanvaThis incident has been resolved.42 minResolved
Jun 15, 2026Some users may experience slowness exporting videoThis incident has been resolved.36 minResolved
Jun 15, 2026Some users may experience errors exporting videoThis incident is now resolved. Thank you for your patience and understanding.21 minResolved
Jun 12, 2026Some users may experience intermittent issues using CanvaThis incident is now resolved. Thank you for your patience and understanding.1h 39mResolved
Jun 9, 2026Some users may have issues accessing designs on CanvaThis incident has been resolved.38 minResolved
May 29, 2026Some users may have issues accessing CanvaThis incident is now resolved. Thank you for your patience and understanding.26 minResolved
May 22, 2026Some users might experience intermittent errors in CanvaThis incident has been resolved.1h 7mResolved
May 21, 2026Intermittent errors uploading images and videos or using media editing toolsThis incident is now resolved. Thank you for your patience and understanding.1h 31mResolved
May 12, 2026Some users may have issues accessing Canva offline featuresThis incident has been resolved.26 minResolved
May 8, 2026Some users may have issues accessing CanvaThis incident has been resolved.21h 59mResolved
May 7, 2026Some users might experience errors when trying to access designsThis incident has been resolved.1h 8mResolved
May 7, 2026Some users might experience errors when trying to access designsThis incident has been resolved.38 minResolved
May 7, 2026Users in some countries may experience issues trying to access CanvaThis incident has been resolved.55 minResolved
Apr 29, 2026Some users may have issues accessing CanvaThis incident is now resolved. Thank you for your patience and understanding.25 minResolved
Apr 29, 2026Some users may have issues accessing CanvaThis incident is now resolved. Thank you for your patience and understanding.27 minResolved
Apr 29, 2026Users should be able to access Canva, we are monitoring the fix.This has been resolved.40 minResolved
Apr 28, 2026Some users may have issues accessing CanvaThis incident is now resolved. Thank you for your patience and understanding.1h 11mResolved
Apr 22, 2026Users are having issues accessing designsThis incident is resolved. Thank you for patience and understanding.39 minResolved
Apr 13, 2026Users may experience issues opening new and existing designsThis incident is now resolved. Thank you for your patience and understanding.5h 27mResolved
Apr 10, 2026Some users may experience issues accessing AI VoiceThis incident is now resolved. Thank you for your patience and understanding.14h 24mResolved
Apr 8, 2026Some users are experiencing issues with AI image and video generation.This incident is now resolved. Thank you for your patience and understanding.24h 30mResolved
Mar 22, 2026Some users may encounter issues loading Canva.This incident is now resolved. Thank you for your patience and understanding.1h 11mResolved
Mar 12, 2026Media uploads failing for some usersThis incident is now mitigated. Thank you for your patience and understanding.20 minResolved
Mar 11, 2026Users may experience a 503 error message when accessing canva.com.This incident is now resolved. Thank you for your patience and understanding.37 minResolved
Jan 28, 2026Download issues for designs with uploaded imagesThank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try…2h 2mResolved
Jan 28, 2026Canva apps appears to be in black/grey backgroundThis incident is now resolved. Thank you for your patience and understanding.3h 25mResolved
Jan 23, 2026Apps Creation IssueThis incident is now resolved. Thank you for your patience and understanding.4h 28mResolved
Jan 7, 2026Users may experience issues with Logging in/Signing up.This incident is now resolved. Thank you for your patience and understanding.3h 39mResolved
Dec 17, 2025Some users may experience an error upon accessing their Canva designs.This incident is now resolved. Thank you for your patience and understanding.3h 24mResolved
Dec 5, 2025Canva is down due to Cloudflare outageCanva services have fully recovered following the Cloudflare outage. All systems are now operational.33 minResolved
Nov 27, 2025Users may experience issues with Canva Al featuresThis incident is now resolved. Thank you for your patience and understanding.51 minResolved
Nov 22, 2025Connect APIThe issue is now resolved.31 minResolved
Nov 18, 2025Users are experiencing issues loading CanvaThis incident is now resolved. Thank you for your patience and understanding.2h 52mResolved
Oct 29, 2025Users are experiencing issues generating video through Magic MediaThis incident has been resolved.13h 12mResolved
Oct 28, 2025Some users are unable to add credit cards as a payment methodThis issue has been resolved56 minResolved
Oct 20, 2025Users are encountering issues with accessing or using Canva.The issue has been resolved.13h 33mResolved
Oct 14, 2025Some users might not be able to access CanvaThis incident is now resolved. Thank you for your patience and understanding46 minResolved
Oct 7, 2025Some users may encounter an error or slowness when uploading files to CanvaThis incident is now resolved. Thank you for your patience and understanding.36 minResolved
Oct 2, 2025Text input and layout issues on iOS 26.0 (web browser and app)This incident is now resolved. Thank you for your patience and understanding.114h 1mResolved
Oct 1, 2025Unable to import files from most appsThis incident has been resolved.1h 7mResolved
Sep 22, 2025Planned Maintenance for BrandkitThe maintenance is now complete30 minResolved
Sep 16, 2025Subfolders appear outside the main folders on the Projects pageThis incident is now resolved. Thank you for your patience and understanding.3h 19mResolved
Sep 10, 2025Payment ErrorsThis incident is now resolved. Thank you for your patience and understanding.1h 37mResolved
Sep 5, 2025Users experiencing increase in timeout errors affecting image generation.This incident is now resolved. Thank you for your patience and understanding.3h 38mResolved
Aug 28, 2025Canva Access Issues - IndonesiaThis incident is now resolved. Thank you for your patience and understanding.54 minResolved

How to Read This Canva Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Canva acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Canva outage in this window ran 4d 18h, against a mean recovery of 5h 29m. If you depend on Canva in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.