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Is CaptivateIQ Down?

SaaSLive status, outages, and incident history

No. CaptivateIQ is up right now.

Every monitored CaptivateIQ system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 5m agoLive · every 60s

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Official CaptivateIQ status page
How we know: the official CaptivateIQ status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

CaptivateIQ Status Summary

As of 10:42 UTC on 14 November 2026, CaptivateIQ is operational. PulsAPI checked CaptivateIQ's official status page and found 17 of 17 components operational, with no active incidents. The latest incident, "Degraded service for background processes", was on Sep 18, 2026 and lasted 58 min.

Cite as: PulsAPI, “CaptivateIQ status”, checked 14 November 2026, 10:42 UTC. https://www.pulsapi.com/services/captivateiq

CaptivateIQ Component Status

The main CaptivateIQ systems on this page. All 17 are operational right now.

17operational
CaptivateIQ Incentives » Audit Logs
Operational
CaptivateIQ Incentives » CIQ Assist
Operational
CaptivateIQ Incentives » Data & Connections
Operational

14 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking CaptivateIQ Incentives » Inquiries, CaptivateIQ Incentives » Jobs User Interface, CaptivateIQ Incentives » Payee User Interface, CaptivateIQ Incentives » Payouts, CaptivateIQ Incentives » People & Hierarchies Management, CaptivateIQ Incentives » Plan Management, CaptivateIQ Incentives » Reporting, CaptivateIQ Incentives » Sandboxes, CaptivateIQ Incentives » Workbooks & Commission Plans, CaptivateIQ Incentives » Workflow Builder, CaptivateIQ Knowledge Center, CaptivateIQ Marketing Site, and 2 more.

See all of them free

Component statuses may change independently during partial outages.

Recent CaptivateIQ Outages & Incidents

Incident history from the official CaptivateIQ status page, including resolution updates.

Degraded service for background processesResolved Sep 18, 2026 · 58 minResolved

This incident has been resolved. --- [2026-09-18T10:22:17.727-07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-09-18T09:48:01.880-07:00] (investigating) CaptivateIQ is currently experiencing degraded service for all background processes. Restoration work is in progress and expected to take 45 minutes.

Audit Logs are processing slower than usualResolved Aug 26, 2026 · 27 minResolved

This incident has been resolved. --- [2026-08-26T04:53:41.874-07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-08-26T04:33:07.255-07:00] (identified) The issue has been identified and a fix is being implemented.

CaptivateIQ Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a CaptivateIQ incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live CaptivateIQ Outage Reports

Problems reported by engineers using CaptivateIQ. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No CaptivateIQ problems reported yet.

Something wrong with CaptivateIQ on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About CaptivateIQ

CaptivateIQ's status page at status.captivateiq.com lists 17 components, such as Audit Logs, CIQ Assist and Data & Connections. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on CaptivateIQ's side or yours.

CaptivateIQ Status FAQ

Is CaptivateIQ down right now?

The verdict at the top of this page comes from the latest poll of the official CaptivateIQ status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if CaptivateIQ is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until CaptivateIQ recovers.

How do I check CaptivateIQ uptime history?

PulsAPI tracks CaptivateIQ uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever CaptivateIQ changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect CaptivateIQ outages?

PulsAPI reads the official CaptivateIQ status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual CaptivateIQ components?

Yes. PulsAPI monitors 17 individual CaptivateIQ components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when CaptivateIQ goes down?

Yes. Create a free account and subscribe to CaptivateIQ: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with CaptivateIQ to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot CaptivateIQ problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor CaptivateIQ?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so CaptivateIQ plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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