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Is CertifID Down?

SecurityLive status, outages, and incident history

No. CertifID is up right now.

Every monitored CertifID system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · every 60s

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Official CertifID status page
How we know: the official CertifID status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

CertifID Status Summary

As of 18:47 UTC on 14 November 2026, CertifID is operational. PulsAPI checked CertifID's official status page and found 10 of 10 components operational, with no active incidents. The latest incident, "Identity Verification Uploads Incorrectly Prompting Retry", was on Nov 4, 2026 and lasted 2h 36m.

Cite as: PulsAPI, “CertifID status”, checked 14 November 2026, 18:47 UTC. https://www.pulsapi.com/services/certifid

CertifID Component Status

The main CertifID systems on this page. All 10 are operational right now.

10operational
Automations
Operational
Collect / Confirm
Operational
E-Signing
Operational

7 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Login, Match / IDV, Notifications, Payments, Payoff / Business Verifications, Payoff Ordering, Send.

See all of them free

Component statuses may change independently during partial outages.

Recent CertifID Outages & Incidents

Incident history from the official CertifID status page, including resolution updates.

Identity Verification Uploads Incorrectly Prompting RetryResolved Nov 4, 2026 · 2h 36mResolved

This incident has been successfully resolved and identity verifications are working as intended. --- [2026-11-04T11:13:41.951-05:00] (monitoring) Our team has implemented a fix for the issue around identity verification retries and we are now monitoring to ensure full resolution. At this time clients should be able to successfully submit their identity verification as expected. --- [2026-11-04T10:53:48.966-05:00] (identified) Our team has identified an issue with our Identity Verification flow where a small subset of users are incorrectly being prompted to retry their submission. This is not occurring on all transactions or impacting the accuracy of verifications. We're working with our vendor to implement a resolution as soon as possible.

Last Name being prompted twice on Collect formResolved Sep 10, 2026 · 9h 42mResolved

This issue has been resolved and all clients should now be prompted to enter their first and last name as expected. --- [2026-09-10T14:03:16.718-04:00] (identified) Our team is aware of an issue where some clients are being prompted to enter in their last name twice for account holder information when sharing account details in CertifID. Our team has identified the cause of this issue and is working on a resolution.

CertifID Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a CertifID incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live CertifID Outage Reports

Problems reported by engineers using CertifID. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No CertifID problems reported yet.

Something wrong with CertifID on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About CertifID

CertifID posts its status at status.certifid.com. The page covers 10 components, among them Automations (Legacy CloseSimple), Collect / Confirm and E-Signing. Past incidents and uptime for CertifID stay on this page, which helps when you want to know how often it has trouble.

CertifID Status FAQ

Is CertifID down right now?

The verdict at the top of this page comes from the latest poll of the official CertifID status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if CertifID is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until CertifID recovers.

How do I check CertifID uptime history?

PulsAPI tracks CertifID uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever CertifID changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect CertifID outages?

PulsAPI reads the official CertifID status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual CertifID components?

Yes. PulsAPI monitors 10 individual CertifID components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when CertifID goes down?

Yes. Create a free account and subscribe to CertifID: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with CertifID to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot CertifID problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor CertifID?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so CertifID plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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