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Is CivicPlus Down?

SaaSLive status, outages, and incident history

No. CivicPlus is up right now.

Every monitored CivicPlus system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · 60s while moving12 active incidents

Know the moment CivicPlus breaks

CivicPlus is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official CivicPlus status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

CivicPlus Component Status

The main CivicPlus systems on this page. All 5 are operational right now.

5operational
Admin Interface
Operational
Document Service
Operational
Login
Operational

2 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Notifications, Payments.

See all of them free

Component statuses may change independently during partial outages.

Recent CivicPlus Outages & Incidents

Incident history from the official CivicPlus status page, including resolution updates.

Scheduled Maintenance - Municipal Websites EvolveResolved Sep 21, 2026 · 6h 24mResolved

Maintenance has started --- [2026-09-21T21:38:32Z] (maintenance_scheduled) We will be performing scheduled maintenance from September 21, 2026 at 10:00 PM to September 21, 2026 at 11:00 PM CT. We will provide updates as needed and confirm once maintenance is complete.

Upload failures with Word documents in Item and Agenda FilesStarted Sep 21, 2026Investigating

A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. --- [2026-09-22T14:11:01Z] (identified) Our team has identified the cause of the issue with Word Document uploads in Agenda and Item files, have implemented a fix, and will deploy the fix overnight. We will provide the next update tomorrow morning confirming the successful release and will monitor its performance. --- [2026-09-21T22:17:01Z] (identified) Our team continues to work on resolving the issue. We will provide the next update tomorrow morning or sooner if additional information becomes available. --- [2026-09-21T20:13:09Z] (identified) We have identified the cause of the issue affecting the ability to upload Word documents in Item Files and Agenda files and are actively working on a resolution. Users may continue to experience service disruption until mitigation is complete. We will provide another update within 1 hour

CivicSend and Document Center for Platinum SecurityResolved Sep 21, 2026 · 4h 36mResolved

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. --- [2026-09-21T15:19:39Z] (monitoring) A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. --- [2026-09-21T15:06:52Z] (identified) Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available. --- [2026-09-21T14:50:27Z] (identified) We have identified the cause of the issue affecting CivicSend and Document Center for Platinum Security and are actively working on a resolution. Users may continue to experience degraded performance until mitigation is complete. We will provide another update within 15 minutes.

CivicPlus Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a CivicPlus incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 10 days with incidentsSep 25

Live CivicPlus Outage Reports

Problems reported by engineers using CivicPlus. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No CivicPlus problems reported yet.

Something wrong with CivicPlus on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About CivicPlus

CivicPlus publishes a public status page at status.civicplus.com covering 25 components, including Payments, Login and Admin Interface. PulsAPI tracks CivicPlus outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured CivicPlus uptime at 100.00%. Response times, incident history, and SLA tracking for CivicPlus are available on the PulsAPI dashboard.

CivicPlus Status FAQ

Is CivicPlus down right now?

The verdict at the top of this page comes from the latest poll of the official CivicPlus status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if CivicPlus is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until CivicPlus recovers.

How do I check CivicPlus uptime history?

PulsAPI tracks CivicPlus uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever CivicPlus changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect CivicPlus outages?

PulsAPI reads the official CivicPlus status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual CivicPlus components?

Yes. PulsAPI monitors 5 individual CivicPlus components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when CivicPlus goes down?

Yes. Create a free account and subscribe to CivicPlus: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with CivicPlus to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot CivicPlus problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor CivicPlus?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so CivicPlus plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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