CivicPlus Outage History

85 incidents recorded over the last 365 days, 75 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live CivicPlus status100.00% uptime history

Every Recorded CivicPlus Incident

CivicPlus incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Dec 27, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from December 26, 2026 at 10:00 PM to December 27, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed and…8h 0mScheduled
Dec 20, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from December 19, 2026 at 10:00 PM to December 20, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed and…8h 0mScheduled
Dec 13, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from December 12, 2026 at 10:00 PM to December 13, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed and…8h 0mScheduled
Dec 6, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from December 5, 2026 at 10:00 PM to December 6, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed and…8h 0mScheduled
Nov 29, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from November 28, 2026 at 10:00 PM to November 29, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed and…8h 0mScheduled
Nov 22, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from November 21, 2026 at 10:00 PM to November 22, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed and…8h 0mScheduled
Nov 15, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from November 14, 2026 at 10:00 PM to November 15, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed and…8h 0mScheduled
Nov 13, 2026Scheduled Maintenance - Recreation ManagementWe will be performing scheduled maintenance from November 12, 2026 at 10 p.m. to November 13, 2026 at 2 a.m. Central Time. During this window, users may experience temporary unavailability, intermittent errors, or…4h 0mScheduled
Nov 10, 2026Scheduled Maintenance - Payments We will be performing scheduled maintenance from 11:00 PM to 11:59 PM CST on November 9th, 2026. During this window, users may experience up to one minute of degraded performance as updates are applied. We will provide…59 minScheduled
Nov 8, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from November 7, 2026 at 10:00 PM to November 8, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed and…8h 0mScheduled
Nov 2, 2026Issue Capturing Facebook Profiles and StoriesThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.18h 32mResolved
Nov 1, 2026Scheduled Maintenance - Municipal Websites CentralMaintenance has started9h 3mResolved
Oct 29, 2026Scheduled Maintenance - Recreation ManagementMaintenance has started5h 1mResolved
Oct 25, 2026Scheduled Maintenance - Municipal Websites CentralMaintenance has started8h 3mResolved
Oct 22, 2026Intermittent Service Disruption - SeeClickFix 311 CRMThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.3h 30mResolved
Oct 22, 2026Degraded Performance - CentralServices are operating normally. We appreciate your patience while we worked to restore service.4h 37mResolved
Oct 22, 2026Service Disruption - Cost RecoveryThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.168h 40mResolved
Oct 22, 2026Degraded Performance - CP AuthenticationThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.32 minResolved
Oct 21, 2026Municode Codification Access/Verification IssuesServices are operating normally. We appreciate your patience while we worked to restore service.20h 44mResolved
Oct 21, 2026Service Disruption - Community Development v4This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.26h 10mResolved
Oct 21, 2026Service Disruption - Community Development v3Community Development v3 and FMO are offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide…190h 36mResolved
Oct 21, 2026Service Disruption - Municipal Websites OpenThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.28h 40mResolved
Oct 21, 2026Security Maintenance Today – Brief Interruptions PossibleToday we’re applying an important security update to the technology that powers Recreation Management. While this work is underway, you may notice brief, intermittent interruptions. Pages may load slowly or be…4h 9mResolved
Oct 21, 2026Degraded Performance - Municipal Websites OpenThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.8h 11mResolved
Oct 20, 2026Service Degradation - CivicPlus PaymentsThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.4h 23mResolved
Oct 20, 2026Degraded Performance - Web CentralThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.3h 28mResolved
Oct 20, 2026Degraded Performance - Recreation ManagementThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.5h 4mResolved
Oct 19, 2026Degraded Performance - Web CentralServices are operating normally. We appreciate your patience while we worked to restore service.16h 20mResolved
Oct 18, 2026Scheduled Maintenance - Municipal Websites CentralMaintenance has started8h 0mResolved
Oct 16, 2026Online Code Hosting Active Incident - Some Code Libraries are not accessibleThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.4h 57mResolved
Oct 13, 2026Web Central - Degraded PerformanceThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.6h 1mResolved
Oct 11, 2026Scheduled Maintenance - Municipal Websites CentralMaintenance has started8h 0mResolved
Oct 9, 2026Degraded Performance - PaymentsThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.67h 24mResolved
Oct 7, 2026Degraded Performance - Web CentralWe have identified the issue that is affecting page loads and we are disabling the calendar updates from the most recent release. We will communicate updated release plans after addressing the issue. The system is now…5h 5mResolved
Oct 5, 2026Web Central Degraded PerformanceThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.30h 22mResolved
Oct 4, 2026Scheduled Maintenance - Municipal Websites CentralScheduled maintenance is in progress and has been extended to 8:00 AM CT. Some users may experience temporary service interruptions or degraded performance until maintenance is complete.10h 2mResolved
Oct 2, 2026Degraded Performance - Recreation ManagementThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.3h 12mResolved
Oct 1, 2026Degraded PerformanceThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.22h 28mResolved
Oct 1, 2026Scheduled Maintenance - Municipal Websites EvolveMaintenance has started1h 3mResolved
Sep 29, 2026Degraded Performance - Web CentralThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.23h 55mResolved
Sep 29, 2026Software Service Disruption for Agenda and Meeting Management Essential, Online Code Hosting and Self-PublishingThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.19h 50mResolved
Sep 21, 2026Scheduled Maintenance - Municipal Websites EvolveMaintenance has started6h 24mResolved
Sep 21, 2026Upload failures with Word documents in Item and Agenda FilesThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.68h 16mResolved
Sep 21, 2026CivicSend and Document Center for Platinum SecurityThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.4h 36mResolved
Sep 18, 2026Degraded Performance - Web CentralThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.233h 7mResolved
Sep 18, 2026Rec Performance DegradationThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.2h 48mResolved
Sep 17, 2026Performance Degradation - Agenda and Meeting Management SelectThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.94h 31mResolved
Sep 17, 2026Scheduled Maintenance - Web EvolveMaintenance has started9h 14mResolved
Sep 16, 2026Service DisruptionThis service disruption has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.9h 20mResolved
Sep 14, 2026Delays in Agenda and Meeting Management Select Public Portal page loadingThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.21h 44mResolved
Sep 11, 2026Issues loading select modules - Municipal Websites CentralThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.134h 9mResolved
Sep 10, 2026Performance Degradation - Municipal Websites CentralThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.20h 12mResolved
Sep 8, 2026Issues loading select modulesThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.56h 36mResolved
Sep 3, 2026Performance Degradation - Municipal Websites CentralThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.-9 minResolved
Sep 2, 2026Performance Degradation - Municipal Websites CentralThis issue has been resolved and services are operating normally. We appreciate your patience while services were being restored.11h 45mResolved
Aug 28, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from September 26, 2026 at 10:00 PM to September 27, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed…15 minResolved
Aug 28, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from September 19, 2026 at 10:00 PM to September 20, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed…11 minResolved
Aug 28, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from September 12, 2026 at 10:00 PM to September 13, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed…12 minResolved
Aug 28, 2026Scheduled Maintenance - Municipal Websites CentralMaintenance has started210h 34mResolved
Aug 28, 2026Scheduled Maintenance - Municipal Websites CentralWe will be performing scheduled maintenance from August 29, 2026 at 10:00 PM to August 30, 2026 at 6:00 AM CT. During this window, users may experience temporary unavailability. We will provide updates as needed and…27 minResolved
Aug 27, 2026Scheduled Maintenance - Recreation ManagementWe will be performing scheduled maintenance from September 4, 2026 at 10 p.m. CT to September 5, 2026 at 3 a.m. CT. During this window, users may experience brief moments of slower performance. We will provide updates…20h 15mResolved
Aug 14, 2026Comcast email delivery issuesWe are seeing significant improvement following the progressive migration to our email provider's new dedicated delivery path. Overall deliverability to [comcast.net](http://comcast.net) recipients is continuing to…289h 53mResolved
Aug 11, 2026Municode Library Links Not WorkingThe issue affecting links to some customer codes within the Municode Library has been resolved. Our team identified missing organization records that were preventing affected links from routing correctly. The missing…33 minResolved
Aug 3, 2026Performance Degradation of PaymentsThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.1h 50mResolved
Jul 27, 2026Brief service disruption for a subset of customersThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.5h 25mResolved
Jul 23, 2026Service Disruption to Web Central SitesThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.4h 52mResolved
Jul 20, 2026Degraded Performance with NextRequestThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.263h 15mResolved
Jul 16, 2026DocAccess Admin interface unavailableBetween 3:54 AM and 4:53 AM Eastern (07:53–08:53 UTC) on July 16, the DocAccess admin interface was unavailable. Public document viewing was not affected, and no customer data was impacted. The cause was a disruption in…-400 minResolved
Jul 15, 2026Degraded Performance with NextRequestThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.20h 34mResolved
Jul 9, 2026Issue with Dismissing Announcement ModalWe experienced a brief issue this morning where an announcement modal on Community Development V4 could not be dismissed. We immediately disabled the announcement at 8:15 AM CDT, and the issue is now resolved. If you're…-56 minResolved
Jun 23, 2026 Intermittent Site Loading IssuesThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.16h 2mResolved
Jun 12, 2026Service Disruptions for Recreation ManagementThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.4h 21mResolved
Jun 5, 2026Intermittent Search IssuesThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.1h 42mResolved
Jun 3, 2026Media files not playing back on Public or Admin PortalMedia playback services have been restored to the Public Portal as well as Admin.18h 47mResolved
Jun 1, 2026Intermittent System Issues with Recreation ManagementThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.22h 8mResolved
May 29, 2026Users experiencing difficulty generating Agenda packetsThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.94h 26mResolved
May 26, 2026Paginated Reports Not LoadingThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.47 minResolved
May 20, 2026HCMS down and not respondingThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Some notifications may have been impacted between 1:30pm CT and 2:05pm CT, please resend…21 minResolved
May 19, 2026Service Degradation for Recreation ManagementThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.4 minResolved
May 17, 2026Performance degradation This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.40h 4mResolved
May 6, 2026Recreation Management Payments Service Interruption This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.-22 minResolved
May 6, 2026Limited sites downThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.-31 minResolved
May 4, 2026Email Not Being Received As AnticipatedOutbound system email is functioning normally and messages are sending as expected. We are continuing to monitor the system, and no email delivery issues are currently observed.36 minResolved
May 3, 2026CivicPlus Payments EMV Device Performance DegradationThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.-25 minResolved
May 3, 2026Short service interruption for some websitesThis issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.51 minResolved

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How to Read This CivicPlus Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before CivicPlus acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single CivicPlus outage in this window ran 12d 1h, against a mean recovery of 1d 7h. If you depend on CivicPlus in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.