Is Cleo Down?

SaaSLive status, outages, and incident history

No. Cleo is up right now.

Every monitored Cleo system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 36m agoLive, rechecked every 60s

Start monitoring Cleo Official Cleo status page

How we know: the official Cleo status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Cleo Component Status

The main Cleo systems on this page. All 20 are operational right now.

20operational

Cleo Integration Cloud (EU) » CIC Agent

Operational

Cleo Integration Cloud (EU) » CIC Cockpit

Operational

Cleo Integration Cloud (EU) » CIC Studio

Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Cleo Integration Cloud (EU) » Cleo Integration Cloud - API Gateway, Cleo Integration Cloud (EU) » Cleo Integration Cloud - Integration Engine, Cleo Integration Cloud (EU) » Cleo Integration Cloud - Protocol Engine, Cleo Integration Cloud (EU) » Cleo Integration Cloud - Proxy Service, Cleo Integration Cloud (EU) » Cleo Integration Cloud - Router, Cleo Integration Cloud (US) » CIC Agent, Cleo Integration Cloud (US) » CIC Cockpit, Cleo Integration Cloud (US) » CIC Studio, Cleo Integration Cloud (US) » Cleo Integration Cloud - API Gateway, Cleo Integration Cloud (US) » Cleo Integration Cloud - Integration Engine, Cleo Integration Cloud (US) » Cleo Integration Cloud - Protocol Engine, Cleo Integration Cloud (US) » Cleo Integration Cloud - Proxy Service, and 5 more.

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Component statuses may change independently during partial outages.

Recent Cleo Outages & Incidents

Incident history from the official Cleo status page, including resolution updates.

Uptime history4 days observed

Aug 8100.00% averageAug 11

Cleo Integration Cloud - API Gateway - API Provider connectivityResolved Jul 14, 2026 · -1068 minResolved

Cleo Engineers were alerted to an issue affecting API Provider connectivity for CIC customers caused by an expired certificate. Upon investigation, the certificate was renewed and service was restored. Monitoring has confirmed that API Provider connectivity is operating normally and no further issues have been detected. Cleo will publish an official RCA in the Services Update section within CIC within the next five business days.

WebEDI - partial outage affecting document transmissionResolved Jul 2, 2026 · 3h 11mResolved

Engineering has resolved the translation‑map and data‑transmission issues. All services are functioning normally, and data flow has been verified. --- [2026-07-02T10:12:57.380-05:00] (monitoring) Engineering has resolved both issues, and we are actively monitoring document flow to ensure everything continues running smoothly. If you have any documents that remain in sent status from yesterday afternoon through 9 a.m. CDT today, please restage and resend them. --- [2026-07-02T08:55:07.090-05:00] (identified) Our engineers have identified and corrected the translation‑map issue, and an update has been deployed. The WebEDI portal delivery issue remains under active investigation. --- [2026-07-02T08:49:22.614-05:00] (investigating) We are continuing to investigate this issue. --- [2026-07-02T08:05:41.795-05:00] (investigating) Our engineers are actively reviewing two incidents. First, documents sent via the WebEDI portal have stopped delivering as of yesterday afternoon. Second, a number of translation maps are down and failing to produce files.

Cleo WebEDI unable to create response documentsResolved Jun 23, 2026 · 1h 9mResolved

Resolved - Our engineers have applied a fix. Cleo WebEDI portal appears to be performing as expected and have confirmed through active monitoring. --- [2026-06-23T16:01:44.582-05:00] (monitoring) Our engineers have implemented an update and response document creation is working. We will continue to monitor to ensure that processing is working as expected. --- [2026-06-23T15:59:25.643-05:00] (identified) We are continuing to work on a fix for this issue. --- [2026-06-23T15:56:50.092-05:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-06-23T15:56:23.191-05:00] (investigating) We are continuing to investigate this issue. --- [2026-06-23T15:19:19.546-05:00] (investigating) A error is being encountered why creating response documents to orders in the Cleo WebEDI portal. Our team is actively investigating the issue and will provide an update when available.

Live Cleo Outage Reports

Problems reported by engineers using Cleo. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Cleo problems reported yet.

Something wrong with Cleo on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Cleo

Cleo exposes 24 monitored components on its status page at status.cleo.com — Cleo Solution Center, Cleo Integration Cloud (US) and Cleo Integration Cloud - Protocol Engine among them. Follow Cleo downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Cleo uptime at 100.00%. Response times, incident history, and SLA tracking for Cleo are available on the PulsAPI dashboard.

Cleo Status FAQ

Is Cleo down right now?

PulsAPI checks Cleo every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Cleo status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Cleo is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Cleo recovers.

How do I check Cleo uptime history?

PulsAPI tracks Cleo uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Cleo.

How fast does PulsAPI detect Cleo outages?

PulsAPI polls the official Cleo status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Cleo components?

Yes. PulsAPI monitors 20 individual Cleo components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Cleo goes down?

Yes. Create a PulsAPI account and subscribe to Cleo. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Cleo status changes.

How do I report an issue with Cleo to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Cleo problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Cleo?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Cleo alongside up to 9 other services at pulsapi.com/signup.

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