Cloud Security Outage History

141 incidents recorded over the last 365 days, 69 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Cloud Security status100.00% uptime history

Every Recorded Cloud Security Incident

Cloud Security incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 7, 2026Cisco Umbrella - [Planned Maintenance] API, Global - From 2026-11-07 13:00 UTC to 2026-11-07 17:00 UTCCisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing maintenance. <b><big>Maintenance…4h 0mScheduled
Nov 5, 2026Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Netherlands, United Kingdom - From 2026-11-05 21:00 UTC to 2026-11-06 01:00 UTCCisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing emergency maintenance. <b><big>Maintenance…4h 0mScheduled
Nov 5, 2026Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), United States (Virginia) - From 2026-11-05 06:00 UTC to 2026-11-05 10:00 UTCCisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing emergency maintenance. <b><big>Maintenance…4h 0mScheduled
Nov 4, 2026Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Germany - From 2026-11-04 21:00 UTC to 2026-11-05 01:00 UTCScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 31, 2026Cisco Umbrella - [Planned Maintenance] API, Global - From 2026-10-31 16:00 UTC to 2026-10-31 20:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Oct 29, 2026Cisco Umbrella - Intermittent Network Tunnel Connectivity - AustraliaThe issue affecting Cisco Umbrella network tunnels in Australia has been resolved as of 12:46 UTC. All remediation steps are complete, and network tunnel connectivity has been fully restored. All services are now…12h 1mResolved
Oct 22, 2026[Cisco Umbrella & Cisco Secure Connect] SWG Traffic Disruption Related to Third-Party Certificate IssueThe third-party certificate issue affecting SWG traffic disruptions in Cisco Umbrella and Cisco Secure Connect has been resolved. All services are now operating normally. We apologize for any inconvenience caused and…11h 0mResolved
Oct 21, 2026[Cisco Umbrella & Cisco Secure Connect] Secure Web Gateway DegradationThe issue affecting Secure Web Gateway traffic, caused by a third-party certificate issue, has been resolved as of 07:56 UTC on October 22, 2026. Cisco engineering has completed and validated the remediation across all…17h 13mResolved
Oct 21, 2026Cisco Umbrella – Connectivity Issues – MiamiThis incident has been resolved.0 minResolved
Oct 20, 2026Cisco Secure Connect - Service Disruption in Melbourne, AustraliaWe identified a service disruption affecting the Remote Access (Client) service at our Melbourne location (MEL1.EDC). Affected customers could establish a Remote Access VPN session but were unable to access the…0 minResolved
Oct 19, 2026Cisco Umbrella & Secure Connect - [Emergency Maintenance] United States of America, Palo Alto (PAO1.EDC), Out of Rotation - From 2026-10-19 15:00 UTC to 2026-10-19 21:00 UTCThe scheduled maintenance has been completed.6h 0mScheduled
Oct 19, 2026Cisco Secure Connect - Service Disruption in Melbourne, AustraliaThe Melbourne data center (MEL1.EDC) has been returned to service. The Remote Access (Client) service is operating normally, and the traffic disruption has been resolved.We apologize for any inconvenience caused and…1h 18mResolved
Oct 18, 2026Cisco Secure Connect Issues Affecting MAD1.edc and MIL1.edcThe issue affecting services in MAD1.edc and MIL1.edc has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. <b>We’re Here to Help</b> If…3h 3mResolved
Oct 18, 2026Cisco Umbrella – API Issues – GlobalThe issue affecting Cisco Umbrella API services globally has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. <b>We’re Here to…58 minResolved
Oct 17, 2026Cisco Umbrella - [Planned Maintenance] API, Umbrella Global - EU App Discovery - From 2026-10-17 16:00 UTC to 2026-10-17 20:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Oct 17, 2026Cisco Umbrella & Secure Connect - [Emergency Maintenance] United States of America, Palo Alto (PAO1.EDC), Out of Rotation - From 2026-10-17 01:00 UTC to 2026-10-19 15:00 UTCThe scheduled maintenance has been completed.62h 0mScheduled
Oct 10, 2026Cisco Umbrella - Roaming Client connectivity issues following certificate migration - GlobalOn October 10, some Cisco Umbrella customers using roaming clients may have experienced connection instability or an inability to access the Internet. The issue affected environments where domains required to validate…0 minResolved
Oct 9, 2026[Cisco Secure Connect] – New Connections Redirected in Europe (Paris)The Paris (CDG1) data center has been restored to service, and services are operating normally. We apologize for any inconvenience caused and thank you for your patience. <b>We’re Here to Help</b> If you have any…4h 59mResolved
Oct 3, 2026Cisco Umbrella - [Planned Maintenance] API, Umbrella Global - EU App Discovery - From 2026-10-03 16:00 UTC to 2026-10-03 20:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Oct 3, 2026[Cisco Umbrella] Dashboard duplicate headersBetween approximately 02 Oct 2026 23:48 UTC and 03 Oct 2026 01:31 UTC, Customers using the dashboard may have experienced duplicate headers and some pages not loading. The issue has been resolved, and service has…0 minResolved
Oct 2, 2026Cisco Umbrella – Akamai Domain Access IssuesThe issue affecting access to some Akamai-hosted domains through Cisco Umbrella has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience.168h 27mResolved
Oct 1, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Europe (London, Paris, Amsterdam) - From 2026-10-01 21:00 UTC to 2026-10-02 02:00 UTCThe scheduled maintenance has been completed.5h 0mScheduled
Oct 1, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Australia (Victoria), Asia (Singapore) - From 2026-10-01 17:00 UTC to 2026-10-01 21:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Oct 1, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, United States (Dallas, Minneapolis, Palo Alto), Canada (Toronto) - From 2026-10-01 10:00 UTC to 2026-10-01 14:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Oct 1, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Brazil (Sao Paulo), United States (Miami, Ashburn) - From 2026-10-01 06:00 UTC to 2026-10-01 10:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Oct 1, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Africa (Cape Town), Europe (Frankfurt, Marseille) - From 2026-10-01 00:00 UTC to 2026-10-01 08:00 UTCThe scheduled maintenance has been completed.8h 0mScheduled
Sep 30, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia (Japan), Australia (New South Wales) - From 2026-09-30 17:00 UTC to 2026-10-01 00:00 UTCThe scheduled maintenance has been completed.7h 0mScheduled
Sep 30, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, United States (Chicago, Denver, Los Angeles), Canada (Vancouver) - From 2026-09-30 10:00 UTC to 2026-09-30 17:00 UTCThe scheduled maintenance has been completed.7h 0mScheduled
Sep 30, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, United States (Georgia, New York), Brazil (Rio de Janeiro) - From 2026-09-30 06:00 UTC to 2026-09-30 13:00 UTCThe scheduled maintenance has been completed.7h 0mScheduled
Sep 28, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Europe (Milan, Stockholm), Asia (India) - From 2026-09-28 23:00 UTC to 2026-09-29 03:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Sep 28, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Europe (Denmark, Spain), Asia (India) - From 2026-09-28 19:00 UTC to 2026-09-28 23:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Sep 26, 2026Cisco Umbrella - [Planned Maintenance] API, Umbrella Global - EU App Discovery - From 2026-09-26 16:00 UTC to 2026-09-26 20:00 UTCThis maintenance activity has been cancelled. A new maintenance notification will be published when the activity is rescheduled.4h 0mScheduled
Sep 21, 2026Cisco Umbrella - Oracle domain access issues with Generative AI application controls - GlobalAccess to Oracle-related domains has been fully restored through both DNS and the Secure Web Gateway (SWG). We apologize for any inconvenience caused and thank you for your patience. <b>We’re Here to Help</b> If you…40 minResolved
Sep 16, 2026[Umbrella] Investigate Dashboard DegradationBetween approximately 11:25 and 14:50 UTC, customers using the Investigate dashboard and associated data retrieval APIs may have experienced 503 errors, unavailable graphs or data, and errors when retrieving logs or…0 minResolved
Sep 1, 2026Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), United Kingdom (London) - From 2026-09-01 23:00 UTC to 2026-09-02 02:00 UTCThe scheduled maintenance has been completed.3h 0mScheduled
Sep 1, 2026[Umbrella] Investigate Dashboard DegradationBetween approximately 14:15 and 15:40 UTC, customers using the Investigate dashboard and associated data retrieval APIs may have experienced 503 errors, unavailable graphs or data, and errors when retrieving logs or…0 minResolved
Aug 27, 2026Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Africa (Cape Town) - From 2026-08-27 23:00 UTC to 2026-08-28 00:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 27, 2026Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Europe (Stockholm, Milan) - From 2026-08-27 22:00 UTC to 2026-08-27 23:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 26, 2026Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Europe (Amsterdam) - From 2026-08-26 22:00 UTC to 2026-08-26 23:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 26, 2026Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), Mumbai - From 2026-08-26 18:30 UTC to 2026-08-26 19:30 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 26, 2026Cisco Umbrella - [Planned Maintenance] SWG, Asia - From 2026-08-26 16:00 UTC to 2026-08-27 05:00 UTCThe scheduled maintenance has been completed.13h 0mScheduled
Aug 25, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, US(Chicago,Denver,Los Angeles),Canada(Vancouver) - From 2026-08-25 03:00 UTC to 2026-08-25 04:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 25, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, US(Dallas,Minneapolis,Palo Alto),Canada(Toronto) - From 2026-08-25 02:00 UTC to 2026-08-25 03:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 25, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, Brazil (Sao Paulo),US(Miami,Ashburn) - From 2026-08-25 01:00 UTC to 2026-08-25 02:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 25, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, United States (Georgia, New York), Brazil (Rio de Janeiro) - From 2026-08-25 00:00 UTC to 2026-08-25 01:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, Africa(Cape Town), Europe(Frankfurt,Marseille) - From 2026-08-24 21:00 UTC to 2026-08-24 22:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, Europe(London, France, Amsterdam) - From 2026-08-24 20:00 UTC to 2026-08-24 21:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, Europe(Milan, Stockholm), Asia(India) - From 2026-08-24 19:00 UTC to 2026-08-24 20:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, Europe(Denmark, Spain), Asia(India) - From 2026-08-24 18:00 UTC to 2026-08-24 19:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, Australia, Asia(Singapore) - From 2026-08-24 17:00 UTC to 2026-08-24 18:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026Cisco Secure Connect - [Emergency Maintenance] Meraki SD-WAN Head-End, Asia(Japan), Australia(New South Wales) - From 2026-08-24 16:00 UTC to 2026-08-24 17:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 21, 2026Cisco Umbrella - Policy Update DelaysThe network issue affecting Cisco Umbrella policy update processing in Johannesburg, South Africa has been resolved. New and updated policy changes are now applying as expected. <b>We’re Here to Help</b> If you have…1h 53mResolved
Aug 20, 2026Cisco Secure Connect - [Planned Maintenance] Remote Access (Client), United Kingdom, Netherlands - From 2026-09-17 21:00 UTC to 2026-09-18 01:00 UTCThe scheduled maintenance has been completed.676h 0mScheduled
Aug 20, 2026Cisco Secure Connect - [Emergency Maintenance] SWG Roaming Traffic Steering - Asia (Japan) - Rollout ScheduleThe scheduled maintenance has been completed.1h 0mScheduled
Aug 20, 2026Cisco Secure Connect - [Planned Maintenance] Remote Access (Client), United States - From 2026-09-15 06:00 UTC to 2026-09-15 10:00 UTCThe scheduled maintenance has been completed.628h 0mScheduled
Aug 20, 2026Cisco Umbrella - DNS Policy issue - GlobalThe issue affecting incorrectly categorized DNS Tunneling VPN issue for some domains has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your…4h 8mResolved
Aug 19, 2026Cisco Secure Connect - [Planned Maintenance] Remote Access (Client), Germany - From 2026-09-14 21:00 UTC to 2026-09-15 01:00 UTCThe scheduled maintenance has been completed.628h 0mScheduled
Aug 19, 2026[Cisco Secure Connect] – New Connections Redirected in Europe (France)The capacity condition affecting Europe (France) has been resolved. Cisco Secure Connect Remote Access client connections are operating normally. <b>We’re Here to Help</b> If you have any questions or need assistance…8h 30mResolved
Aug 19, 2026Cisco Umbrella - [Emergency Maintenance] United States of America, Seattle (SEA1.EDC), Out of Rotation - From 2026-08-19 01:00 UTC to 2026-08-20 04:00 UTCThe scheduled maintenance has been completed.27h 0mScheduled
Aug 18, 2026Cisco Secure Connect - [Emergency Maintenance] Data Center, Asia Pacific (Tokyo, Osaka) - From 2026-08-18 16:00 UTC to 2026-08-18 17:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 17, 2026[Cisco Secure Connect and Umbrella] - Connectivity Issue - Palo AltoThe connectivity issue in the Palo Alto data center is now resolved. All services are restored and the site is back in rotation. We have confirmed that traffic flow is stable. Thank you for your patience.63h 55mResolved
Aug 15, 2026Cisco Secure Connect - [Emergency Maintenance] Remote Access (Client), United Kingdom, Europe (Germany) - From 2026-08-15 23:00 UTC to 2026-08-16 01:00 UTCThe scheduled maintenance has been completed.2h 0mScheduled
Aug 15, 2026[Cisco Secure Connect] - Intermittent Service Disruption in Multiple RegionsAll services in Frankfurt and previously affected sites are now fully restored. Connectivity and reporting are back to normal. We sincerely appreciate your patience and understanding. <b>We're Here to Help</b> If you…95h 12mResolved
Aug 15, 2026[Cisco Umbrella/Secure Connect] – Intermittent Service Disruption in Europe (Germany)Traffic has been successfully redirected away from the affected data center, and all services have been stabilized as of 05:01 UTC. Customers should now experience normal service performance. If your connection has not…1h 49mResolved
Aug 14, 2026Cisco Umbrella - Cisco Secure Client Download Issue - GlobalThis issue has been resolved. Cisco Umbrella customers are now able to download Cisco Secure Client from the dashboard. <b>We're Here to Help</b> If you have any questions or need assistance, please contact our support…9 minResolved
Aug 13, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Europe(London,Paris,Amsterdam) - From 2026-08-13 21:00 UTC to 2026-08-14 02:00 UTCThe scheduled maintenance has been completed.5h 0mScheduled
Aug 13, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia(Singapore), Australia(Melbourne) - From 2026-08-13 17:00 UTC to 2026-08-13 21:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Aug 13, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, North America and South America - From 2026-08-13 02:00 UTC to 2026-08-13 04:00 UTCThe scheduled maintenance has been completed.2h 0mScheduled
Aug 12, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Europe and Africa - From 2026-08-12 20:00 UTC to 2026-08-12 22:00 UTCThe scheduled maintenance has been completed.2h 0mScheduled
Aug 12, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Asia (Japan) - From 2026-08-12 16:00 UTC to 2026-08-12 17:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 12, 2026[Cisco Secure Connect] – Network Connectivity Disruption - India (Mumbai)Between approximately 11:52 UTC and 12:12 UTC on August 12, 2026, customers connecting through the India (Mumbai) data center may have experienced a brief network disruption. During this period, some customers may have…0 minResolved
Aug 12, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Australia and Asia - From 2026-08-12 10:00 UTC to 2026-08-12 11:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 12, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, North America - From 2026-08-12 04:00 UTC to 2026-08-12 05:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 12, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, North America and South America - From 2026-08-12 00:00 UTC to 2026-08-12 03:00 UTCThe scheduled maintenance has been completed.3h 0mScheduled
Aug 11, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Europe and Africa - From 2026-08-11 20:00 UTC to 2026-08-11 23:00 UTCThe scheduled maintenance has been completed.3h 0mScheduled
Aug 11, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, India (Mumbai) - From 2026-08-11 16:00 UTC to 2026-08-11 17:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 11, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Australia (Melbourne) - From 2026-08-11 10:00 UTC to 2026-08-11 11:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 11, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, US (Los Angeles) - From 2026-08-11 04:00 UTC to 2026-08-11 05:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 11, 2026Cisco Umbrella - [Emergency Maintenance] Network Tunnels, US (Miami) - From 2026-08-11 01:00 UTC to 2026-08-11 02:00 UTCThe scheduled maintenance has been completed.1h 0mScheduled
Aug 10, 2026Cisco Secure Connect - [Emergency Maintenance] IPsec Tunnel Head-End, Asia (Singapore) - From 2026-08-10 19:00 UTC to 2026-08-10 21:30 UTCThe scheduled maintenance has been completed.2h 30mScheduled
Aug 7, 2026Cisco Umbrella - [Emergency Maintenance] United Arab Emirates, Dubai (DXB1.EDC), Out of Rotation - From 2026-08-07 15:00 UTC to 2026-08-10 04:00 UTCThe scheduled maintenance has been completed.61h 0mScheduled
Aug 6, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia(Singapore), Australia(Melbourne) - From 2026-08-06 17:00 UTC to 2026-08-06 21:00 UTCThe planned maintenance has been rescheduled. Please refer to the updated maintenance notification here: https://status.umbrella.cisco.com/incidents/p25g73r0k4k64h 0mScheduled
Aug 6, 2026Cisco Secure Connect - [Planned Maintenance] SWG Roaming Traffic Steering - Asia (Japan) - Revised Phased Rollout ScheduleThe scheduled maintenance has been completed.1h 0mScheduled
Aug 6, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, US(Dallas,Minneapolis,Palo Alto),Canada(Toronto) - From 2026-08-06 10:00 UTC to 2026-08-06 14:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Aug 6, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End,Brazil (Sao Paulo),US(Miami,Ashburn) - From 2026-08-06 06:00 UTC to 2026-08-06 10:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Aug 5, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Africa(Cape Town), Europe(Frankfurt,Marseille) - From 2026-08-05 21:00 UTC to 2026-08-06 02:00 UTCThe scheduled maintenance has been completed.5h 0mScheduled
Aug 5, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia(Tokyo), Australia(Sydney) - From 2026-08-05 17:00 UTC to 2026-08-05 21:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Aug 5, 2026[Cisco Secure Connect] – Resiliency Region Provisioning Issue – GlobalThis issue has been resolved. Cisco Secure Connect resiliency region provisioning has returned to normal, and customers should no longer experience issues provisioning new resiliency regions. Current connectivity was…4h 54mResolved
Aug 5, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, US(Chicago,Denver,Los Angeles),Canada(Vancouver) - From 2026-08-05 10:00 UTC to 2026-08-05 14:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Aug 5, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, US(New York,Atlanta),Brazil(Rio de Janeiro) - From 2026-08-05 06:00 UTC to 2026-08-05 10:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Aug 4, 2026Cisco Umbrella - Cloud Delivered Firewall User Identity Policy Enforcement Issue - SingaporeThe issue affecting Cisco Umbrella Cloud Delivered Firewall policy enforcement in Singapore has been resolved. Services have returned to normal operation. <b>We’re Here to Help</b> If you have any questions or need…27 minResolved
Aug 3, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia (Mumbai), Europe (Milan, Stockholm) - From 2026-08-03 23:00 UTC to 2026-08-04 03:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Aug 3, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia (Chennai), Europe (Madrid, Copenhagen) - From 2026-08-03 19:00 UTC to 2026-08-03 23:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Jul 31, 2026Cisco Secure Connect - Connectivity issues in India - Mumbai and ChennaiThis issue has been resolved. Cisco Secure Connect Remote Access Client connectivity through the Mumbai and Chennai locations has been restored, and the affected services have returned to normal operation. Thank you…1h 42mResolved
Jul 31, 2026Cisco Secure Connect - New Connection Provisioning Impact in Frankfurt, London and CopenhagenCertificate provisioning has returned to normal processing, and new connection provisioning and onboarding requests are completing successfully. <b>We’re Here to Help</b> If you have any questions or need assistance…6h 1mResolved
Jul 25, 2026Cisco Umbrella - Microsoft 365 access issues with Copilot category blocking - GlobalThis issue has been resolved. Cisco Umbrella customers with DNS policies configured to block the "M365 Copilot" or "Microsoft Copilot" application categories should no longer experience related access issues with…6h 14mResolved
Jul 24, 2026[Cisco Umbrella/Secure Connect] – Network Infrastructure Issue - GlobalThis incident has been resolved.1h 26mResolved
Jul 21, 2026Cisco Umbrella - Certificate errors with HTTPS inspection - US (Los Angeles and Miami)This issue has been resolved. Cisco Umbrella customers using HTTPS inspection in the Los Angeles and Miami regions should no longer experience certificate warnings or errors when accessing websites or applications…55 minResolved
Jul 21, 2026Cisco Secure Connect - [Planned Maintenance] SWG Roaming Traffic Steering - Asia (Japan) - Phased RolloutThe scheduled maintenance for the July 21st, 16:00 - 17:00 UTC phase (0% to 10%) has been completed. The remaining phases of the traffic steering rollout have been placed on hold for now. We will provide a further…1h 0mScheduled
Jul 20, 2026Cisco Umbrella - Overview dashboard links not directing to Activity page - GlobalThis issue has been resolved. Metric links on the Umbrella Overview dashboard page are now directing customers to the expected Activity page. Thank you for your patience. If you continue to experience issues, please…55 minResolved
Jul 18, 2026Cisco Umbrella - [Planned Maintenance] API - Global - From 2026-07-18 16:00 UTC to 2026-07-18 19:00 UTCThe scheduled maintenance has been completed.3h 0mScheduled
Jul 15, 2026[Cisco Umbrella] - Intermittent Service Degradation - GlobalMitigation actions have been completed, and Umbrella services are operating normally. <b>We're Here to Help</b> If you have any questions or need assistance, please contact our support team.2h 36mResolved
Jul 15, 2026Cisco Umbrella - Intermittent API call failures - GlobalThe mitigation has been successfully completed across all regions, and the affected Identity service is operating normally. Policy processing for ZTA traffic, ZTNA enrollment, new policy creation, and new user…5h 25mResolved
Jul 10, 2026Cisco Umbrella - DNS and Secure Web Gateway timeout errors - North America (Mexico)The connectivity issues affecting the Mexico region have been resolved. The data center was brought back into rotation at 10:20 UTC, and all services are now operating normally. We apologize for any inconvenience…11h 10mResolved
Jul 8, 2026Cisco Umbrella- Dashboard Component Intermittent Issues - GlobalThe issue affecting dashboard component has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. <b>We’re Here to Help</b> If you have any…7h 4mResolved
Jul 8, 2026Cisco Umbrella - UI Login Issues - GlobalThe single sign-on issue affecting Cisco Security Cloud access to the Umbrella UI has been resolved. Customers should now be able to log in successfully. Thank you for your patience and understanding.23 minResolved
Jul 7, 2026[Cisco Secure Connect] – Certificate Issuance and Renewal Issue - GlobalThe issue affecting certificate issuance and renewal for the Cisco Secure Connect platform globally between 12:16 UTC and 13:00 UTC on July 07, 2026 has been resolved. All services are now operating normally, and…0 minResolved
Jul 2, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - United Kingdom, Netherlands and France (Europe) - From 2026-07-02 21:00 UTC to 2026-07-03 02:00 UTCThe scheduled maintenance has been completed.5h 0mScheduled
Jul 2, 2026Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Singapore and Australia - From 2026-07-02 16:00 UTC to 2026-07-02 20:00 UTCThe scheduled maintenance has been completed.4h 0mScheduled
Jun 23, 2026[Cisco Umbrella] – DNS response latency in AmsterdamThe increased DNS response latency affecting DNS resolution services in Amsterdam has been resolved. Customers using DNS resolution services through Amsterdam should no longer experience delayed DNS responses related…38 minResolved
Jun 18, 2026Cisco Secure Connect - Connectivity Issues in London Data CenterBetween 13:33 UTC and 14:13 UTC on 18 June 2026, customers connected through the London location experienced disruption to traffic processing. The issue has been resolved, and services are operating normally. <b>We’re…0 minResolved
Jun 17, 2026SL VPN Traffic Interruption Affecting Multiple CustomersThe issue affecting the SL VPN service has been resolved. Customers connecting to the Ashburn, Miami, and France DCs should no longer experience SL VPN traffic interruptions. Service has been restored, and no further…3h 38mResolved
Jun 16, 2026Umbrella networks page not showing correct primary policyThe issue affecting the Umbrella Networks page has been resolved as of 18:55 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. <b>We’re Here to…59 minResolved
Jun 13, 2026Cisco Umbrella - ISP packet loss affecting service traffic - BrazilThe connectivity issues affecting Cisco Umbrella services in the Rio de Janeiro region have been resolved. All services are now operating normally and performance has returned to expected levels. We apologize for any…3h 56mResolved
Jun 12, 2026Cisco Umbrella - DNSCrypt DNS resolution issues - AtlantaBetween 18:06 and 18:46 UTC on June 12, 2026, some customers using the Umbrella/Cisco SSE DNS resolver service with DNSCrypt may have experienced DNS resolution issues when traffic was served through Atlanta. The issue…0 minResolved
Jun 4, 2026Cisco Umbrella - Intermittent Unavailability of Dashboard Components – GlobalOn June 4th, 2026, between 17:09 UTC and 18:18 UTC, users experienced intermittent unavailability within specific components of the Cisco Umbrella and Cisco Secure Access dashboards. All services are now operating…0 minResolved
Jun 3, 2026Cisco Umbrella - Dashboard Components Not Loading for Customers – GlobalThis incident has been resolved. Engineering has restored Cisco Umbrella and Cisco Secure Access dashboard functionality, including impacted policy and administrative workflows. We will continue monitoring service…4h 38mResolved
Jun 1, 2026[Cisco Secure Connect] Service Disruption in Rio de Janeiro RegionThe issue affecting services in the Rio de Janeiro region has been resolved. The affected infrastructure has been restored and returned to service, and traffic is now routing normally. Thank you for your…2h 19mResolved
Jun 1, 2026Cisco Umbrella - Connectivity Issue – Dubai, Czechia (Europe), Paris (Europe) and Johannesburg (South Africa)The issues affecting Cisco Umbrella services in the Johannesburg (South Africa) datacenter regions have been resolved. All services are now operating normally. <b>We’re Here to Help</b> If you have any questions…3h 49mResolved
May 29, 2026Cisco Umbrella - Intermittent Block Page Timeouts - LAXThe issue affecting the block page service for customers connecting to the LAX data center has been mitigated. Customers should no longer experience intermittent timeouts when accessing websites blocked by policy, and…5 minResolved
May 25, 2026[Cisco Umbrella] – VA Image Download Disruption - GlobalThe issue affecting the download of new Virtual Appliance (VA) images for Cisco Umbrella has been resolved. Customers should now be able to successfully download and deploy new virtual appliance instances. Existing…24 minResolved
May 13, 2026Umbrella - SRV record resolution failures affecting LDAP and Kerberos - North America and IndiaThe issue affecting SRV record resolution for LDAP and Kerberos services has been resolved. Customers should no longer experience authentication issues, including intermittent login failures or problems accessing…18h 13mResolved
May 11, 2026Umbrella - Network tunnel connectivity issues - EuropeAll network tunnel functionality is now operating normally. Customers can create new tunnels, and existing tunnels and their configurations remain fully functional. Thank you for your patience during this issue.1h 36mResolved
May 11, 2026Umbrella - Network tunnel performance degradation - Europe (Germany)The recent network tunnel connectivity issue has been resolved. All services are operating normally, and customers can now create and manage network tunnels as expected. We will continue to monitor for stability. Thank…6h 25mResolved
May 9, 2026Umbrella - Connectivity issue - EuropeThe issue affecting Cisco Umbrella and Secure Connect in Europe Germany Data Center has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your…45h 52mResolved
Apr 29, 2026Onboarding Failures in Cisco Secure ConnectThe third-party vendor has resolved the certificate provisioning issue, and onboarding processes are now working as expected.2h 43mResolved
Apr 8, 2026Cisco Secure Connect - Zero Trust Access Enrollment Issues (Global)The issue affecting Zero Trust Access enrollment for some users is resolved. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and…2h 14mResolved
Apr 7, 2026Umbrella/ Secure Connect - Service Performance Update in AsiaThe service performance issues affecting our Umbrella/Secure Connect platform in the Chennai and Mumbai regions have been resolved. Our engineering team has stabilized the environment, and all services are now operating…1h 14mResolved
Apr 1, 2026Cisco Umbrella - Remote Browser Isolation service - Middle East (UAE)We are pleased to confirm that the issue affecting the Remote Browser Isolation (RBI) service in the Middle East (UAE) data center has been resolved. All services are now operating normally, and customers should no…6h 51mResolved
Mar 26, 2026[Umbrella/ Secure Connect] – Timeout and Connection Issue – Manchester data centerWe are pleased to confirm that the timeout and slow connection issue affecting services in the Manchester (man1) data center has been fully resolved. All services are now operating normally.15 minResolved
Mar 24, 2026Cisco Umbrella - Partial Service Degradation - VancouverThe issue affecting Cisco Umbrella customers in the Vancouver (YVR) region has been resolved.All services are now operating normally. <b>We’re Here to Help</b> If you have any questions or need assistance, please…1h 49mResolved
Mar 20, 2026[Cisco Secure Connect/ Cisco Umbrella]- Sandboxing Service Issue – Denver RegionThe issue has been resolved. Services are operating normally, and functionality has been restored. <b>We’re Here to Help</b> If you have any questions or need assistance, please contact our support team.53 minResolved
Mar 20, 2026[Cisco Secure Connect]- Traffic Redirection Notice - FRA1We are pleased to confirm that the FRA1 data center has been successfully brought Back Into Rotation (BIR). All services are fully operational, and new connections for Cisco+ Secure Connect VPN are now being directed to…1h 52mResolved
Mar 18, 2026[Cisco Secure Connect]- Remote Access (Client) Disconnect in NYC1Earlier today at approximately 17:20 UTC, users connected to Cisco Secure Connect in the nyc1 data center may have experienced an administrative disconnect.Users were able to manually reconnect to the service, and no…0 minResolved
Mar 10, 2026[Umbrella] - DNS Resolver Connectivity Issues - Middle East RegionThe issue affecting the DNS Resolvers service in the Middle East data center has been resolved. The service is now operating normally. We apologize for any inconvenience caused and thank you for your…37 minResolved
Mar 7, 2026[Umbrella/Secure Connect] Zurich- Operational Connectivity UpdateWe have successfully resolved the service disruption caused by an issue suspected with an external infrastructure provider. All services are now fully operational.0 minResolved
Mar 6, 2026Umbrella - SWG FQDN failing to resolve DNSThe issue affecting SWG FQDN has been resolved as of 05:36 UTC Mar 06, 2026 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. <b><big>We’re Here…24 minResolved
Mar 2, 2026[Umbrella] – DLP Reporting Degradation - EuropeWe identified an issue impacting DLP event reporting between 18:43 UTC and 19:09 UTC. During this time, DLP policies continued to be enforced. However, some DLP events may not have been recorded or displayed in…0 minResolved
Feb 28, 2026[Umbrella] DLP 'AnyDestination' Functionality Degradation - GlobalFull service functionality has been restored. All services are now operating normally. <b><big>We’re Here to Help</b></big> We apologize for any inconvenience caused and thank you for your patience.If you have any…1h 23mResolved
Feb 27, 2026[Cisco Umbrella/Secure Connect]-Dashboard– DNS Query Volume Display DegradationWe are pleased to confirm that the display issue impacting the Investigate dashboard has been fully resolved. All dashboard functions are now operating as expected. Thank you for your patience and understanding while…310h 0mResolved
Feb 12, 2026[Umbrella/Secure Connect] Policy Enforcement service is delayed processing globallyAll policy files have now been processed and the queue is clear. Policy generation is functioning as expected, with new policies being applied promptly after configuration. Verification confirms that policies are being…4h 49mResolved

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How to Read This Cloud Security Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Cloud Security acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Cloud Security outage in this window ran 28d 4h, against a mean recovery of 22h 25m. If you depend on Cloud Security in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.