Is Cloud Security Down?

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing maintenance. <b><big>Maintenance Details</big></b> Cisco will perform a regional cutover for App Discovery services in the EU region as part of ongoing platform updates. <b><big>Date and Time</big></b> October 17th, 16:00 UTC to October 17th, 20:00 UTC <b><big>Impact</big></b> During the maintenance window, EU customers using App Discovery, App Risk Profile, and Third-Party Apps pages can experience brief, intermittent errors, timeouts, or degraded responses. App Discovery public APIs, Risk Profile APIs, Third-Party Apps APIs, and related Reporting APIs can also temporarily return errors, incomplete responses, or time out. The impact is expected to be intermittent during the transition, not continuous. Existing sessions are not intentionally terminated, but in-flight requests or reconnecting sessions can fail. Recovery is expected automatically after the transition completes. Users can refresh the page or retry failed requests, and API clients can retry failed API requests. This maintenance is limited to EU-region App Discovery services. <b><big>Data Centers</big></b> Umbrella Global - EU <b><big>Components</big></b> API <b><big>We're Here to Help</big></b> If you have questions, please visit our Support page or contact your Cisco representative.

We are investigating elevated capacity utilization affecting Remote Access Client at the Europe (Paris) data center. To maintain service quality and reliability, this location has been temporarily removed from rotation for new connections. Customers may experience the following: Existing connections will remain active, and customers can continue using the service without interruption. New connection attempts will be automatically redirected to the nearest available data center configured for your organization. Customers connecting with a location-specific address may receive a certificate warning. We recommend using the automatic selection address for seamless connectivity. Our engineering team is actively monitoring capacity at this location throughout the day and is taking steps to minimize any further impact. Updates and additional details will be provided as new information becomes available. We sincerely appreciate your patience and understanding.

Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-27T05:21:35.302Z] (scheduled) Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing maintenance. <b><big>Maintenance Details</big></b> Cisco will perform a regional cutover for App Discovery services in the EU region as part of ongoing platform updates. <b><big>Date and Time</big></b> October 3rd, 16:00 UTC to October 3rd, 20:00 UTC <b><big>Impact</big></b> During the maintenance window, EU customers using App Discovery, App Risk Profile, and Third-Party Apps pages can experience brief, intermittent errors, timeouts, or degraded responses. App Discovery public APIs, Risk Profile APIs, Third-Party Apps APIs, and related Reporting APIs can also temporarily return errors, incomplete responses, or time out. The impact is expected to be intermittent during the transition, not continuous. Existing sessions are not intentionally terminated, but in-flight requests or reconnecting sessions can fail. Recovery is expected automatically after the transition completes. Users can refresh the page or retry failed requests, and API clients can retry failed API requests. This maintenance is limited to EU-region App Discovery services. <b><big>Data Centers</big></b> Umbrella Global - EU <b><big>Components</big></b> API <b><big>We're Here to Help</big></b> If you have questions, please visit our Support page or contact your Cisco representative.