Cloudways Outage History

72 incidents recorded over the last 365 days, 61 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Cloudways status100.00% uptime history

Every Recorded Cloudways Incident

Cloudways incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 1, 2026Degradation Impacting Vultr Server OperationsWe are currently investigating an issue impacting upstream API requests to Vultr. As a result, server management operations involving Vultr instances including launching new servers, cloning existing servers, and…—Investigating
Sep 1, 2026Degraded Service Affecting Elastic Email Add-onThis incident has been resolved.17h 37mResolved
Aug 30, 2026Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)This incident has been resolved.94h 23mResolved
Aug 24, 2026DigitalOcean Public API DegradationThis incident has been resolved.13h 53mResolved
Aug 22, 2026Scheduled Platform MaintenanceThe scheduled maintenance has been completed.15 minScheduled
Aug 20, 2026WP Rocket incompatibility with WordPress 7.1 (fatal errors)This incident has been resolved.2h 0mResolved
Aug 16, 2026Scheduled Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 11, 2026Service Disruption - Google Cloud ServersThe issue has been fully resolved and all services are now back to normal operation. We apologize for any inconvenience caused and thank you for your patience.5h 27mResolved
Aug 8, 2026DigitalOcean || Server Provisioning IssueThis incident has been resolved.9h 37mResolved
Aug 8, 2026Monitoring on Recent Platform Maintenance activityThis incident has been resolved.7h 35mResolved
Aug 8, 2026Planned Maintenance - Cloudways PlatformThe scheduled maintenance has been completed.30 minScheduled
Aug 3, 2026Issue with Rackspace Email AddonThis incident has been resolved.16h 15mResolved
Aug 3, 2026Issue with Inbox on Support Chat ToolThis incident has been resolved.8h 5mResolved
Jul 26, 2026Planned Maintenance: Billing Infrastructure UpgradeThe scheduled maintenance has been completed.1h 30mScheduled
Jul 23, 2026Service Disruption: feedback.cloudways.comThis incident has been resolved.13h 2mResolved
Jul 19, 2026Connectivity Issue || Bangalore (BLR1) || DigitalOceanThis incident has been resolved.1h 56mResolved
Jul 16, 2026Issue with Rackspace Email AddonThis incident has been resolved.16h 36mResolved
Jul 14, 2026Cloudways Autonomous: Partial Service Degradation in LondonThe issue has been resolved. Please contact our support if you continue to experience any related issues.22h 9mResolved
Jul 13, 2026VULTR Outage Affecting Frankfurt RegionThis incident has been resolved.3h 23mResolved
Jul 1, 2026Cloudways Platform UI issuesThis incident has been resolved.5h 14mResolved
Jun 30, 2026Autonomous: Storage Issue in US South Carolina RegionThe issue has been resolved. Please contact our support if you continue to experience any related issues.20h 58mResolved
Jun 22, 2026Vultr Partial Outage (Frankfurt, Germany)This incident has been resolved.16h 44mResolved
Jun 6, 2026Partial Outage at Chicago - United States (Vultr)Our upstream provider, Vultr, has resolved the network connectivity issue affecting their Chicago location.4h 26mResolved
Jun 1, 2026Cloudflare Domain Addition Delays and SSL ErrorsThis incident has been resolved.39h 28mResolved
May 25, 2026Rackspace Mailbox Login and Access IssuesThis incident has been resolved.71h 22mResolved
May 20, 2026Digital Ocean Block Storage Performance Issue - New York RegionThis incident has been resolved.11h 8mResolved
May 19, 2026Vultr Partial Outage (Seoul, Korea)This incident has been resolved.3h 37mResolved
May 16, 2026MANDATORY MAINTENANCE: Server Restart RequiredThis incident has been resolved.2474h 22mResolved
May 11, 2026Cloudways Autonomous: MaintenanceThe scheduled maintenance has been completed.5h 15mScheduled
May 8, 2026Let's Encrypt API OutageThis incident has been resolved.5h 7mResolved
May 8, 2026VULTR Sydney/Melbourne Region OutageThis incident has been resolved.6h 9mResolved
May 6, 2026Apache HTTP Server version upgradeThe scheduled maintenance has been completed.10h 0mScheduled
Apr 29, 2026Partial Outage at Seoul - Korea Location (Vultr)This incident has been resolved.10h 33mResolved
Apr 29, 2026Cloudways Account Dashboard IssueThis incident has been resolved.3h 50mResolved
Apr 20, 2026Connectivity Issue - Linode FrankfurtThis incident has been resolved.13h 42mResolved
Apr 15, 2026Planned Maintenance - Cloudways Billing, Invoice & Funds SectionsThe scheduled maintenance has been completed.54h 0mScheduled
Apr 14, 2026Chat Tool Service DisruptionThis incident has been resolved.2h 27mResolved
Apr 4, 2026UI Issue - Stuck ProcessesThis incident has been resolved.2h 1mResolved
Apr 2, 2026Partial Outage at Sydney Location (Vultr)This incident has been resolved.100h 36mResolved
Mar 20, 2026Linode Jakarta Partial OutageThis incident has been resolved.123h 48mResolved
Mar 16, 2026Cloudways Autonomous: Partial Service Degradation in US (South Carolina)The issue has been resolved. Please contact our support if you continue to experience any related issues.12h 13mResolved
Mar 2, 2026AWS Middle East (Bahrain) OutageFollowing the ongoing AWS outage in the ME-SOUTH-1 (Bahrain) region, we have disabled server provisioning in this region. If you currently have active workloads in ME-SOUTH-1, please migrate them to an alternative…4307h 20mResolved
Mar 1, 2026AWS Middle East (UAE) OutageFollowing the ongoing AWS outage in the ME-Central-1 (UAE) region, we have disabled server provisioning in this region. If you currently have active workloads in ME-Central-1, please migrate them to an alternative…4325h 32mResolved
Feb 12, 2026Cloudways Autonomous: Partial Service DegradationThe issue has been resolved. Please contact our support if you continue to experience any related issues.16h 33mResolved
Jan 28, 2026Vultr Singapore Partial OutageThis incident has been resolved.2h 29mResolved
Jan 22, 2026Scheduled Maintenance - Cloudways Managed ServersThe scheduled maintenance has been completed.4h 0mScheduled
Jan 19, 2026Elastic Email Degraded ServicesThis incident has been resolved.46h 13mResolved
Jan 19, 2026Email Delivery Latency Affecting Login VerificationThis incident has been resolved.49 minResolved
Jan 9, 2026Issue with Support Chat ToolThis incident has been resolved.1h 5mResolved
Jan 5, 2026Issue with Chat toolThis incident has been resolved.1h 26mResolved
Dec 30, 2025Service Degradation Cloudways PlatformThis incident has been resolved.3h 8mResolved
Dec 29, 2025Rackspace Webmail Access IssueThis incident has been resolved.12h 46mResolved
Dec 19, 2025Network Performance Issues || CloudflareThis incident has been resolved.54h 48mResolved
Dec 6, 2025Scheduled Infrastructure MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Dec 5, 2025Cloudflare Global OutageThis incident has been resolved.8h 13mResolved
Dec 1, 2025Elastic Email Degraded ServicesThis incident has been resolved.22h 15mResolved
Nov 27, 2025Vultr London Network OutageThis incident has been resolved.3h 35mResolved
Nov 24, 2025New Addon Subscribers are Unable to Create Mailbox in RackspaceThis incident has been resolved.252h 55mResolved
Nov 23, 2025Issues in Server Provisioning (with Vultr)This incident has been resolved.101h 59mResolved
Nov 18, 2025Service degradation due to Cloudflare global outageWe have received confirmation from Cloudflare that their services have returned to normal and no further errors or latency are being observed across their network. As a result, the issue affecting access to the…5h 53mResolved
Nov 18, 2025Temporary Server Visibility IssueThis incident has been resolved.3h 31mResolved
Nov 16, 2025Creation Events failing for DO ServersThis incident has been resolved.1h 34mResolved
Nov 8, 2025Planned Maintenance – Cloudways PlatformThe scheduled maintenance has been completed.1h 0mScheduled
Nov 7, 2025DNS Made Easy Issue with Adding Domains and Managing DNS RecordsThis incident has been resolved.1h 29mResolved
Oct 31, 2025Issue with Adding Domains and Managing DNS RecordsThis issue of adding domains and the records in DNS Made Easy is marked as resolved !4h 52mResolved
Oct 29, 2025Rackspace Webmail Access Issue!This incident has been resolved.30h 23mResolved
Oct 22, 2025Issue Adding Servers on DigitalOceanThis incident has been resolved.1h 56mResolved
Oct 22, 2025Issue with Inbox on Support Chat ToolThis incident has been resolved.2h 49mResolved
Oct 21, 2025Elastic email degraded servicesThis incident has been resolved.24h 47mResolved
Oct 20, 2025Service Degradation Cloudways PlatformThis incident has been resolved.6h 20mResolved
Oct 20, 2025Issue with Inbox in Chat ToolThis incident has been resolved.18h 36mResolved
Oct 19, 2025Elastic email connectivity issueThis incident has been resolved.27h 46mResolved

Hear about the next one while it is open

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How to Read This Cloudways Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Cloudways acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Cloudways outage in this window ran 180d 5h, against a mean recovery of 7d 8h. If you depend on Cloudways in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.