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Is CM.com Down?

CommunicationLive status, outages, and incident history

No. CM.com is up right now.

Every monitored CM.com system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s1 active incident

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CM.com is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

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Official CM.com status page
How we know: the official CM.com status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

CM.com Status Summary

As of 18:31 UTC on 14 November 2026, CM.com is operational. PulsAPI checked CM.com's official status page and found 103 of 104 components operational, with 1 active incident. The latest incident, "CM Support Service Interruption", was on Nov 13, 2026 and lasted 18h 49m.

Cite as: PulsAPI, “CM.com status”, checked 14 November 2026, 18:31 UTC. https://www.pulsapi.com/services/cm-com

CM.com Component Status

The main CM.com systems on this page. All 104 are operational right now.

1maintenance103operational
Messaging » Instagram Messenger
Maintenance
Appmiral » API
Operational
Appmiral » Platform CMS
Operational

101 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Central Services » Analytics Portal, Central Services » Conversational Router, Conversational AI Cloud » Admin Portal, Conversational AI Cloud » CMS, Conversational AI Cloud » Production Gateway, Conversational AI Cloud » Reporting API, Conversational AI Cloud » Staging Gateway, Conversational AI Cloud » Web Conversations, Electronic Cash Register » Electronic Cash Register, Electronic Cash Register » Management Portal, Email Gateway » Email Gateway API's, Email Gateway » Email Gateway App, and 89 more.

See all of them free

Component statuses may change independently during partial outages.

Recent CM.com Outages & Incidents

Incident history from the official CM.com status page, including resolution updates.

CM Support Service InterruptionResolved Nov 13, 2026 · 18h 49mResolved

This incident has been resolved. --- [2026-11-13T11:31:02.575+01:00] (investigating) Our Support ticketing system is affected by the Microsoft 365 Service interruption resulting in mails being queued. We are still reachable through https://www.cm.com/app/support.

Operator degraded performance - BE - Base - 20620Resolved Nov 13, 2026 · 7h 42mResolved

This incident has been resolved. --- [2026-11-13T15:15:14.087+01:00] (investigating) We are continuing to investigate this issue. --- [2026-11-13T07:32:56.288+01:00] (investigating) We would like to inform you that the BASE operator is experiencing issues causing messages to be rejected. BASE is informed and working on a solution.

Operator degraded performance - BE - Base - 20620Resolved Nov 12, 2026 · 14h 50mResolved

This incident has been resolved. --- [2026-11-13T05:18:04.585+01:00] (investigating) We are continuing to investigate this issue. --- [2026-11-12T14:30:21.441+01:00] (investigating) We would like to inform you that the BASE operator is experiencing issues causing messages to be rejected. BASE is informed and working on a solution.

Upcoming maintenance

Announced by CM.com. Planned work, not an outage.

SMPP Server scheduled maintenanceScheduled for Nov 18, 2026 · 3h 0mScheduled

We will be performing scheduled maintenance on our SMPP platform on Wednesday 18 November 2026 between 10:00 and 13:00 (CET) as part of ongoing platform improvements. During this window, SMPP connections may be unbound and rebound several times as we update our servers. Clients should reconnect automatically with their existing credentials, so no action is needed on your side. Please resubmit any message that was not acknowledged before a disconnect. We will keep this page updated and post a notice as soon as the maintenance is completed.

CM.com Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a CM.com incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% average · 2 days with incidentsNov 14

Live CM.com Outage Reports

Problems reported by engineers using CM.com. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No CM.com problems reported yet.

Something wrong with CM.com on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About CM.com

CM.com posts its status at status.cm.com. The page covers 104 components, among them API, Platform CMS and Analytics Portal. Past incidents and uptime for CM.com stay on this page, which helps when you want to know how often it has trouble.

CM.com Status FAQ

Is CM.com down right now?

The verdict at the top of this page comes from the latest poll of the official CM.com status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if CM.com is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until CM.com recovers.

How do I check CM.com uptime history?

PulsAPI tracks CM.com uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever CM.com changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect CM.com outages?

PulsAPI reads the official CM.com status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual CM.com components?

Yes. PulsAPI monitors 104 individual CM.com components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when CM.com goes down?

Yes. Create a free account and subscribe to CM.com: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with CM.com to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot CM.com problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor CM.com?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so CM.com plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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