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Is Qiscus Down?

CommunicationLive status, outages, and incident history

No. Qiscus is up right now.

Every monitored Qiscus system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s

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Official Qiscus status page
How we know: the official Qiscus status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Qiscus Status Summary

As of 13:15 UTC on 14 November 2026, Qiscus is operational. PulsAPI checked Qiscus's official status page and found 5 of 5 components operational, with no active incidents. The latest incident, "Increased Error Rates and Latency on Qiscus Omnichannel", was on Sep 10, 2026 and lasted 55 min.

Cite as: PulsAPI, “Qiscus status”, checked 14 November 2026, 13:15 UTC. https://www.pulsapi.com/services/qiscus

Qiscus Component Status

The main Qiscus systems on this page. All 5 are operational right now.

5operational
Indonesia » AgentLabs
Operational
Indonesia » Chat Engine
Operational
Indonesia » Omnichannel Backend
Operational

2 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Indonesia » Realtime Engine, Malaysia » Omnichannel Backend.

See all of them free

Component statuses may change independently during partial outages.

Recent Qiscus Outages & Incidents

Incident history from the official Qiscus status page, including resolution updates.

Increased Error Rates and Latency on Qiscus OmnichannelResolved Sep 10, 2026 · 55 minResolved

This incident has been resolved. --- [2026-09-10T10:29:37.804+07:00] (monitoring) The underlying issue has been addressed and Omnichannel is operating normally again. We are continuing to monitor to ensure all functions remain stable. If you still experience issues, please refresh the page or log in again. --- [2026-09-10T10:30:44.513+07:00] (investigating) We are investigating reports of degraded performance on Qiscus Omnichannel. Some users are experiencing slow loading on certain menus (including Quick Replies and chat rooms), failures when toggling agent Online/Offline status, and issues with login and adding agents. Customer message delivery is not directly affected. Our team is working on this with high priority.

Upcoming maintenance

Announced by Qiscus. Planned work, not an outage.

Scheduled Maintenance - Omnichannel and ChatSDKScheduled for Nov 22, 2026 · 1h 0mScheduled

Dear Qiscus Customer, We will be performing scheduled maintenance on the database infrastructure behind Qiscus messaging services. Maintenance Window Date: Monday, 23 November 2026 Time: 00:30–01:30 WIB (UTC+7) Expected disruption: approximately 15–20 minutes within this window During the disruption: - Sending messages, logging in, and creating rooms via Qiscus Chat SDK and Qiscus Omnichannel may fail temporarily. - Incoming messages from WhatsApp and other channels may be delayed and will be delivered once services recover. - Loading room lists and chat history may be slower. - Analytics data may be delayed by a few hours after the maintenance. Services will recover automatically, and no configuration, endpoint, or integration changes are required on your side. Messages that failed to send during the disruption can be resent after 01:30 WIB. We will notify you once the maintenance is complete. We apologize for the inconvenience. For any questions or assistance, our support team is here to help at https://support.qiscus.com/hc/en-us/requests/new. Best regards, The Qiscus Team

Qiscus Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Qiscus incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Qiscus Outage Reports

Problems reported by engineers using Qiscus. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Qiscus problems reported yet.

Something wrong with Qiscus on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Qiscus

Is Qiscus down? Its official status page at status.qiscus.com reports on 5 components, including AgentLabs, Chat Engine and Omnichannel Backend. PulsAPI checks it every few minutes and can alert you when Qiscus reports an incident.

Qiscus Status FAQ

Is Qiscus down right now?

The verdict at the top of this page comes from the latest poll of the official Qiscus status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Qiscus is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Qiscus recovers.

How do I check Qiscus uptime history?

PulsAPI tracks Qiscus uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Qiscus changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Qiscus outages?

PulsAPI reads the official Qiscus status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Qiscus components?

Yes. PulsAPI monitors 5 individual Qiscus components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Qiscus goes down?

Yes. Create a free account and subscribe to Qiscus: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Qiscus to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Qiscus problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Qiscus?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Qiscus plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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