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Is ContactMonkey Down?

SaaSLive status, outages, and incident history

No. ContactMonkey is up right now.

Every monitored ContactMonkey system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 16m agoLive · 60s while moving

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ContactMonkey is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official ContactMonkey status page
How we know: the official ContactMonkey status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

ContactMonkey Component Status

The main ContactMonkey systems on this page. All 1 are operational right now.

1operational
ContactMonkey Application
Operational

Component statuses may change independently during partial outages.

Recent ContactMonkey Outages & Incidents

Incident history from the official ContactMonkey status page, including resolution updates.

Email Library: Search, Tag Filtering, and Pagination DegradedResolved Jul 27, 2026 · 2h 33mResolved

**Status:** Resolved **Impact:** Degraded Performance (Partial) **Components:** Web App → Email Library / Templates **This issue is resolved.** Search, tag filtering, and pagination in the Emails tab are working normally again across all regions. If you still see stale results, a **single hard refresh** (Cmd+Shift+R / Ctrl+Shift+R) will clear the cached page. If anything still looks off after that, contact our support team and we'll pick it up straight away. Thank you again for your patience, and apologies fot any inconvenience caused. --- [2026-07-27T17:10:47Z] (identified) **Status:** Identified **Impact:** Degraded Performance (Partial) — unchanged **Components:** Web App → Email Library / Templates **We've identified the cause and a fix is now deploying.** Our engineers have identified the cause of the issue and have a fix in place. We will be deploying the fix shortly. Thank you for your continued patience, and apologies for any inconvenience caused. --- [2026-07-27T15:54:13Z] (investigating) **Status:** Investigating **Impact:** Degraded Performance (Partial) **Components:** Web App → Email Library / Templates We're investigating an issue affecting the **Emails tab** in ContactMonkey. Some customers are unable to **search the email library, filter templates by tag, or paginate past the first page** of results. **Your emails and templates are safe.** Nothing has been deleted — this is a retrieval and display issue only. Sending, tracking, and analytics are **unaffected**. **Workaround while we fix this:** if you know the name of the email you need, opening it directly from a recent link or a Dashboard/Analytics entry will still load it normally. <https://help.contactmonkey.com/hc/en-us/articles/47674195357453-Known-Issue-Email-Library-Search-Tag-Filtering-and-Pagination-Not-Returning-Results> Our engineering team is actively investigating the root cause.

All Regions: Email Template Editing and Content Duplication IssuesResolved Jul 16, 2026 · 47 minResolved

**Current Status:** Resolved We are pleased to confirm that the issues affecting our Email Builder have been resolved. Please re-enable Email Collaboration if it was disabled, and please refresh your browser. Instructions for Email Collaboration can be found here: <https://help.contactmonkey.com/hc/en-us/articles/360059437492-Using-the-Real-Time-Email-Collaboration-Feature#how-to-enable-or-disable-email-collaboration-admin-only> Thank you for your patience, and apologies again for any inconvenience caused. --- [2026-07-16T13:19:56Z] (investigating) **Summary of Issue** We are currently investigating an issue while editing a newsletter, content blocks were being duplicated automatically after making changes, even when those sections were not modified. **What is happening:** • Content may also be appearing multiple times within the email. • Removing duplicated elements causes other unexpected duplications or layout changes. • Some content areas become uneditable after duplication occurs. • Some edits are not saved. • Deleted content may still remain. **Workaround:** To prevent this behavior, please **turn off Email Collaboration temporarily** while working on your templates. This will allow you to edit and save your newsletters normally without unexpected duplications. Details on how to disable email collaboration can be found here: <https://help.contactmonkey.com/hc/en-us/articles/360059437492-Using-the-Real-Time-Email-Collaboration-Feature#how-to-enable-or-disable-email-collaboration-admin-only> Our engineering team is actively diagnosing the root cause to deploy a fix. We will provide the next update in **60 minutes** or as soon as new information becomes available.

ContactMonkey Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a ContactMonkey incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% averageSep 25

Live ContactMonkey Outage Reports

Problems reported by engineers using ContactMonkey. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No ContactMonkey problems reported yet.

Something wrong with ContactMonkey on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About ContactMonkey

ContactMonkey publishes a public status page at status.contactmonkey.com covering 1 component, including ContactMonkey Application. PulsAPI tracks ContactMonkey outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured ContactMonkey uptime at 100.00%. Response times, incident history, and SLA tracking for ContactMonkey are available on the PulsAPI dashboard.

ContactMonkey Status FAQ

Is ContactMonkey down right now?

The verdict at the top of this page comes from the latest poll of the official ContactMonkey status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if ContactMonkey is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until ContactMonkey recovers.

How do I check ContactMonkey uptime history?

PulsAPI tracks ContactMonkey uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever ContactMonkey changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect ContactMonkey outages?

PulsAPI reads the official ContactMonkey status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual ContactMonkey components?

Yes. PulsAPI monitors 1 individual ContactMonkey component, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when ContactMonkey goes down?

Yes. Create a free account and subscribe to ContactMonkey: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with ContactMonkey to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot ContactMonkey problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor ContactMonkey?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so ContactMonkey plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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