DonorPerfect Outage History

60 incidents recorded over the last 365 days, 28 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded DonorPerfect Incident

DonorPerfect incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026Reporting Issues in DonorPerfectWe are continuing to investigate the issue affecting reports in DonorPerfect, including scheduled reports and dashboards. Resolving this issue remains a top priority for our development team, and they are dedicating…—Investigating
Oct 30, 2026Scheduled Maintenance for DonorPerfect and DonorPerfect Classic Online FormsScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 27, 2026Errors logging into DonorPerfectThis incident has been resolved.5h 6mResolved
Oct 26, 2026Reporting Features – Service DisruptionOur reporting services have been fully restored and are operating as expected. We have completed our monitoring and confirmed that the affected reporting features are functioning as expected. Thank you for your patience…11h 18mResolved
Oct 21, 2026ReadySetAuction – Temporary Feature Restrictions for Security MaintenanceThis incident has been resolved.23h 45mResolved
Oct 16, 2026Scheduled Maintenance For DonorPerfectThe scheduled maintenance has been completed.1h 0mScheduled
Oct 13, 2026Scheduled Maintenance for ReadySetAuction (RSA)The scheduled maintenance has been completed.1h 0mScheduled
Oct 2, 2026Scheduled Maintenance for DonorPerfectThe scheduled maintenance has been completed.1h 0mScheduled
Oct 1, 2026Scheduled Maintenance For DonorPerfect ServersThe scheduled maintenance has been completed.4h 0mScheduled
Sep 30, 2026Scheduled Maintenance for ReadySetAuction (RSA)The scheduled maintenance has been completed.1h 0mScheduled
Sep 25, 2026Scheduled Maintenance for DonorPerfect and Drag & Drop Online FormsThe scheduled maintenance has been completed.1h 0mScheduled
Sep 13, 2026Scheduled Maintenance for ReadySetAuction (RSA)The scheduled maintenance has been completed.5h 0mScheduled
Sep 11, 2026Intermittent Errors When Navigating and Completing Tasks in DonorPerfectThis incident has been resolved.2h 9mResolved
Sep 10, 2026Intermittent Errors When Navigating and Completing Tasks in DonorPerfectThis incident has been resolved.4h 58mResolved
Sep 9, 2026Errors running reports and navigating within DonorPerfectAfter monitoring the system, we have not observed any additional errors. This issue is now resolved. Thank you for your patience.4h 46mResolved
Sep 4, 2026Scheduled Maintenance for DonorPerfect and DonorPerfect Online FormsThe scheduled maintenance has been completed.1h 0mScheduled
Sep 3, 2026Errors Logging in & Navigating within DonorPerfectThis incident has been resolved.4h 54mResolved
Sep 2, 2026Errors navigating within DonorPerfectAfter monitoring the fix, we have not observed any additional errors with record searches or navigation within DonorPerfect. This issue is now resolved. We appreciate your patience while we worked to address it.2h 39mResolved
Sep 1, 2026Intermittent issues with searching in DonorPerfect CommunityOur third-party vendor has confirmed that the issue with the AI-powered Knowledgebase search has been resolved. We have also verified that the search bar is available again in DonorPerfect community. We apologize for…2h 13mResolved
Aug 26, 2026Scheduled Maintenance for DonorPerfectThe scheduled maintenance has been completed.45 minScheduled
Aug 21, 2026Scheduled Maintenance for DonorPerfectThe scheduled maintenance has been completed.1h 0mScheduled
Aug 18, 2026Slowness Navigating within DonorPerfectAfter monitoring the fix, we have not observed any further issues with slowness in DonorPerfect. We are confident that the issue has been resolved. Thank you for your patience while we worked hard to correct this issue.3h 28mResolved
Aug 18, 2026Intermittent Errors Accessing DonorPerfectThis incident has been resolved. Please note that the next time you log in, you will be prompted to enter your MFA code, even if you previously selected the option to remember your device for 10 days. We apologize for…33 minResolved
Aug 7, 2026Scheduled Maintenance for DonorPerfectThe scheduled maintenance has been completed.1h 0mScheduled
Aug 6, 2026Scheduled Maintenance for ReadySetAuction (RSA)The scheduled maintenance has been completed.1h 0mScheduled
Jul 24, 2026Scheduled Maintenance for DonorPerfectThe scheduled maintenance has been completed.1h 0mScheduled
Jul 16, 2026Scheduled Maintenance For DonorPerfect ServersThe scheduled maintenance has been completed.5h 0mScheduled
Jul 13, 2026Delay in report exportsAfter monitoring the fix, we have confirmed that export requests are processing within normal timeframes. Thank you for your patience and understanding while we worked to address this issue.20h 13mResolved
Jul 10, 2026Scheduled Maintenance For DonorPerfectThe scheduled maintenance has been completed.10 minScheduled
Jul 10, 2026Scheduled Maintenance for DonorPerfect & API ServicesThe scheduled maintenance has been completed.1h 0mScheduled
Jul 9, 2026Givecloud connection timing outThis issue has been resolved. Access to the Givecloud Control Panel has been restored, and all services are operating normally. Thank you for your patience.1h 33mResolved
Jul 1, 2026Scheduled Maintenance for ReadySetAuction (RSA)The scheduled maintenance has been completed.1h 0mScheduled
Jun 30, 2026DonorPerfect Dashboards and Easy Reports IssueThis incident has been resolved.1h 20mResolved
Jun 26, 2026Scheduled Maintenance for DonorPerfect and DonorPerfect Online FormsThe scheduled maintenance has been completed.1h 0mScheduled
Jun 12, 2026Scheduled Maintenance for DonorPerfect and DonorPerfect Drag & Drop Online FormsThe scheduled maintenance has been completed.2h 0mScheduled
May 30, 2026Scheduled Maintenance for ReadySetAuction (RSA)The scheduled maintenance has been completed.30 minScheduled
May 29, 2026Scheduled Maintenance for DonorPerfect and DonorPerfect Online FormsThe scheduled maintenance has been completed.1h 0mScheduled
May 20, 2026Scheduled Maintenance For DonorPerfectThe scheduled maintenance has been completed.1h 0mScheduled
May 16, 2026Scheduled Maintenance for DonorPerfectThe scheduled maintenance has been completed.30 minScheduled
May 15, 2026Errors exporting reportsThe issue impacting export processing times appears to be resolved. We identified a particularly large export job that required additional time to complete, but we are now seeing the pending export queue clear and…45 minResolved
May 15, 2026Scheduled Maintenance for DonorPerfectThe scheduled maintenance has been completed.1h 0mScheduled
May 13, 2026RSA MaintenanceThe scheduled maintenance has been completed.30 minScheduled
May 10, 2026Scheduled Maintenance for ReadySetAuctionThe scheduled maintenance has been completed.14h 0mScheduled
May 6, 2026Scheduled Maintenance for DonorPerfectThe scheduled maintenance has been completed.1h 0mScheduled
May 6, 2026Intermittent Payment Processing IssuesThis incident has been resolved.1h 53mResolved
May 4, 2026Intermittent Slowness and Errors in DonorPerfectThis incident has been resolved.57 minResolved
May 4, 2026Intermittent Security Check FailuresThis incident has been resolved.21h 6mResolved
May 1, 2026Scheduled Maintenance For DonorPerfectThe scheduled maintenance has been completed.4h 0mScheduled
Apr 26, 2026Security Check FailingThis incident has been resolved.25h 17mResolved
Apr 24, 2026Scheduled Maintenance for DonorPerfect Classic Online FormsThe scheduled maintenance has been completed.1h 0mScheduled
Apr 20, 2026Security Check FailingThis incident has been resolved.7h 40mResolved
Apr 16, 2026Scheduled Maintenance For DonorPerfectThe scheduled maintenance has been completed.1h 30mScheduled
Mar 27, 2026DPMobile App Processing IssuesThis incident is resolved.49 minResolved
Mar 27, 2026Intermittent Errors Completing Tasks in DonorPerfectThis incident has been resolved.2h 48mResolved
Jan 28, 2026Slowness Running Easy ReportsThis incident has been resolved.1h 22mResolved
Jan 23, 2026Intermittent Connection Errors When Submitting PaymentsNo further errors were observed and this issue is resolved.2h 49mResolved
Jan 22, 2026Email Deliverability Issues, including MFA and Password ResetsThis incident has been resolved.18h 28mResolved
Jan 17, 2026DonorPerfect Login ErrorsThis incident has been resolved.1h 15mResolved
Nov 26, 2025Intermittent Errors Loading Drag-N-Drop FormsWe have not seen any ongoing issues after the fix was implemented. Thank you for your patience!13h 42mResolved
Nov 18, 2025Third-Party Service Issues Affecting DonorPerfect, Classic and New FormsWe haven’t seen any further issues, and our vendor has confirmed that the problem has been successfully resolved. We’re confident that everything is back to normal and running as expected. Thank you for your patience…5h 12mResolved

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How to Read This DonorPerfect Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before DonorPerfect acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single DonorPerfect outage in this window ran 1d 1h, against a mean recovery of 4h 14m. If you depend on DonorPerfect in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.