Is Ellucian Cloud Down?

SaaSLive status, outages, and incident history

No. Ellucian Cloud is up right now.

Every monitored Ellucian Cloud system is operational as of September 26, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · 60s while moving

Know the moment Ellucian Cloud breaks

Ellucian Cloud is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Ellucian Cloud status page

How we know: the official Ellucian Cloud status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Ellucian Cloud Component Status

The main Ellucian Cloud systems on this page. All 88 are operational right now.

88operational

Application Hosting Services

Operational

AWS Health Status » AWS ec2-ap-southeast-1

Operational

AWS Health Status » AWS ec2-ca-central-1

Operational

85 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking AWS Health Status » AWS ec2-eu-west-1, AWS Health Status » AWS ec2-us-east-1, AWS Health Status » AWS ec2-us-west-2, AWS Health Status » AWS rds-ap-southeast-1, AWS Health Status » AWS rds-ca-central-1, AWS Health Status » AWS rds-eu-west-1, AWS Health Status » AWS rds-us-east-1, AWS Health Status » AWS rds-us-west-2, AWS Health Status » AWS route53, AWS Health Status » AWS s3-us-standard, Ellucian Ethos Platform » Ellucian Person Manager - APAC, Ellucian Ethos Platform » Ellucian Person Manager - EMEA, and 73 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Ellucian Cloud Outages & Incidents

Incident history from the official Ellucian Cloud status page, including resolution updates.

Service Notification: Colleague SaaSResolved Sep 17, 2026 · 3h 43mResolved

Ellucian has resolved an issue affecting Colleague SaaS for some customers. The service is operating as expected, and we will continue to monitor. Thank You, Your Ellucian Team --- [2026-09-17T11:33:06.539-04:00] (identified) Ellucian continues to investigate an issue affecting Colleague SaaS for some customers. Updates will continue to be provided on this status page. Thank You, Your Ellucian Team --- [2026-09-17T10:17:02.776-04:00] (investigating) Ellucian is aware of an issue affecting Colleague SaaS for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

Service Notification: ILP message processingResolved Sep 16, 2026 · 1h 24mResolved

Ellucian has confirmed that the issue affecting ILP message processing for impacted customers has been resolved. ILP message processing is operating normally, and previously impacted messages have resumed processing. The team will continue to monitor the environment. Thank You, Your Ellucian Team --- [2026-09-16T20:15:17.274-04:00] (monitoring) Ellucian has confirmed that ILP message processing has resumed for affected customers. The team continues to closely monitor processing and system performance to ensure continued stability. We will provide additional updates on this status page as needed. Customers may begin reviewing previously impacted processing activity to confirm successful recovery. Thank You, Your Ellucian Team --- [2026-09-16T19:05:28.157-04:00] (investigating) Ellucian is aware of an issue affecting ILP message processing for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

Service Notification: Ellucian InsightsResolved Sep 16, 2026 · 3h 49mResolved

Our infrastructure provider has rolled out fixes to all accounts in the US-East region, and Ellucian has confirmed recovery for transformation jobs across multiple customer accounts. We will continue to monitor general health of transformation job statuses, and ask customers to please review any previously stuck scheduled transformation job runs Thank You, Your Ellucian Team --- [2026-09-16T19:59:54.437-04:00] (identified) Ellucian has observed partial recovery for stuck transformation jobs for a variety of customer accounts. Infrastructure provider updates are currently being rolled out to all environments within the US-East region. Ellucian will provide an update on the status of the provider rollout when we hear more. In the meantime, we ask customers to review previously stuck Insights jobs for auto-recovery. Thank You, Your Ellucian Team --- [2026-09-16T19:01:03.229-04:00] (investigating) Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed. Thank You, Your Ellucian Team --- [2026-09-16T18:29:17.155-04:00] (investigating) Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed. Thank You, Your Ellucian Team --- [2026-09-16T17:13:52.886-04:00] (investigating) Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed. Thank You, Your Ellucian Team

Ellucian Cloud Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Ellucian Cloud incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history50 days observed

Aug 8100.00% average · 6 days with incidentsSep 26

Live Ellucian Cloud Outage Reports

Problems reported by engineers using Ellucian Cloud. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Ellucian Cloud problems reported yet.

Something wrong with Ellucian Cloud on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Ellucian Cloud

Ellucian Cloud publishes a public status page at status.elluciancloud.com covering 83 components, including Application Hosting Services (AHS), AWS ec2-us-east-1 and Ellucian Banner SaaS. PulsAPI tracks Ellucian Cloud outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Ellucian Cloud uptime at 100.00%. Response times, incident history, and SLA tracking for Ellucian Cloud are available on the PulsAPI dashboard.

Ellucian Cloud Status FAQ

Is Ellucian Cloud down right now?

The verdict at the top of this page comes from the latest poll of the official Ellucian Cloud status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Ellucian Cloud is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Ellucian Cloud recovers.

How do I check Ellucian Cloud uptime history?

PulsAPI tracks Ellucian Cloud uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Ellucian Cloud changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Ellucian Cloud outages?

PulsAPI reads the official Ellucian Cloud status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Ellucian Cloud components?

Yes. PulsAPI monitors 88 individual Ellucian Cloud components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Ellucian Cloud goes down?

Yes. Create a free account and subscribe to Ellucian Cloud: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Ellucian Cloud to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Ellucian Cloud problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Ellucian Cloud?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Ellucian Cloud plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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