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Is Exact Down?

SaaSLive status, outages, and incident history

Degraded. Exact is up but having problems.

Exact is reporting degraded performance as of August 11, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked 5m agoLive, rechecked every 60s7 active incidents
Get alerted when Exact recoversOfficial Exact status page
How we know: the official Exact status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Exact Component Status

4 of 20 Exact components are impaired. Worst problems listed first.

4degraded16operational
Bank links / PSD2
Degraded
Exact Horeko
Degraded
Exact Online
Degraded

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Exact Online Fiscaal, Customer Support Department, E-invoicing, Exact AI Agents, Exact API, Exact Boekhoud Gemak, Exact Cloud Services, Exact Consolidatie, Exact Financials, Exact Globe Next, Exact Globe+, Exact Gripp, and 5 more.

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Component statuses may change independently during partial outages.

Recent Exact Outages & Incidents

Incident history from the official Exact status page, including resolution updates.

Uptime history4 days observed
Aug 80.00% average · 4 days with incidentsAug 11
Exact Globe Next - Exact Globe+ - Exact Synergy - Exact ELIS - Not possible to update the license or software.Resolved Aug 11, 2026 · 2h 32mResolved

This issue is now resolved. --- [2026-08-11T09:06:14.339+02:00] (investigating) We are continuing to investigate this issue. --- [2026-08-11T09:41:59.490+02:00] (investigating) Currently it is not possible to update a Exact Globe Next, Exact Globe+, Exact Synergy or Exact ELIS license via the "update license from customer portal" option. As a workaround, it is possible to browse to support.exact.com and download the licenses via the "My company" tab. Also it is not possible to update the software using the ProductUpdater. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Exact Online Fiscaal – Invalid error message when modifying client details on a client card (NL)Started Aug 10, 2026Investigating

You may experience an invalid error message when modifying client details on a client card for the client type "personen". The error message you may receive is “403: U heeft onvoeldoende rechten”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Exact Cloud Services – Maintenance on Cloud Platform -Saturday the 8th 07:00 CET until Sunday the 9th of August 24:00 CETScheduled for Aug 8, 2026 · 41h 0mScheduled

The scheduled maintenance has been completed. --- [2026-08-08T07:00:07.541+02:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-08T06:00:17.181+02:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-08-03T11:32:17.080+02:00] (scheduled) From Saturday the 8th 07:00 CET until Sunday the 9th of August 24:00 CET maintenance work will be done in the ECS environment infrastructure. During these hours you may experience brief interruptions in the reachability of the environment. Services will restore automatically. Depending on timing, automated scripts could create a log entry of a failed action, this should also recover in the next scheduled action in the script.

Live Exact Outage Reports

Problems reported by engineers using Exact. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Exact problems reported yet.

Are you seeing Exact problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Exact

Exact exposes 30 monitored components on its status page at status.exact.com — Exact Online, Exact Online Premium and Exact Online Payroll & HR among them. Follow Exact downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Exact uptime at 90.00%. Response times, incident history, and SLA tracking for Exact are available on the PulsAPI dashboard.

Exact Status FAQ

Is Exact down right now?

PulsAPI checks Exact every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Exact status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Exact is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Exact recovers.

How do I check Exact uptime history?

PulsAPI tracks Exact uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 90.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Exact.

How fast does PulsAPI detect Exact outages?

PulsAPI polls the official Exact status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Exact components?

Yes. PulsAPI monitors 20 individual Exact components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Exact goes down?

Yes. Create a PulsAPI account and subscribe to Exact. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Exact status changes.

How do I report an issue with Exact to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Exact problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Exact?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Exact alongside up to 9 other services at pulsapi.com/signup.

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