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Is Exact Down?

SaaSLive status, outages, and incident history

Degraded. Exact is up but having problems.

Exact is reporting degraded performance as of September 25, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive · 60s while moving5 active incidents

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How we know: the official Exact status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Exact Component Status

4 of 30 Exact components are impaired. Worst problems listed first.

4degraded26operational
Bank links / PSD2
Degraded
Exact Online
Degraded
Exact Online Premium
Degraded

27 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Exact Synergy, Customer Support Department, E-invoicing, Exact AI Agents, Exact API, Exact Boekhoud Gemak, Exact Cloud Services, Exact Consolidatie, Exact Financials, Exact Globe Next, Exact Globe+, Exact Gripp, and 15 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Exact Outages & Incidents

Incident history from the official Exact status page, including resolution updates.

Exact Synergy / Exact Globe: Planned maintenance on Saturday 26th of September between 06:00 CET and 12:00 CET.Scheduled for Sep 26, 2026 · 6h 0mScheduled

To continue the security and reliability of our services, we will perform scheduled maintenance on our infrastructure supporting Exact Synergy and Exact Globe. As a result, several related services, including the Reseller Portal, Product Updater and parts of the Support Portal, will be unavailable on Saturday 26 September between 06:00 CET and 12:00 CET. During this period, these services cannot be accessed, and any processes that depend on them may also be temporarily affected, including but not limited to software and license updates. Support tickets can still be submitted through the Support Portal.

Exact Online - ING PSD2 payment files are rejected (NL)Resolved Sep 25, 2026 · 29 minResolved

The issue has been resolved. Newly created payment files will be sent to the bank correctly. Please delete the rejected payment file and create a new one. Our apologies for the inconvenience. --- [2026-09-25T11:02:37.244+02:00] (identified) You may notice that the generated payments files for ING via PSD2 are getting the status rejected. The issue has been identified and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Exact Online Fiscaal en Jaarrekening- 504 Gateway Time-out when logging in (NL)Resolved Sep 25, 2026 · 1h 31mResolved

The issue has been resolved. Our apologies for the inconvenience. --- [2026-09-25T08:04:44.339+02:00] (investigating) You may get an error ‘504 Gateway Time-out' when logging into Exact Online Fiscaal. We are investigating the issue. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.

Exact Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Exact incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 49 days with incidentsSep 25

Live Exact Outage Reports

Problems reported by engineers using Exact. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Exact problems reported yet.

Are you seeing Exact problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Exact

Exact exposes 30 monitored components on its status page at status.exact.com — Exact Online, Exact Online Premium and Exact Online Payroll & HR among them. Follow Exact downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Exact uptime at 99.57%. Response times, incident history, and SLA tracking for Exact are available on the PulsAPI dashboard.

Exact Status FAQ

Is Exact down right now?

The verdict at the top of this page comes from the latest poll of the official Exact status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Exact is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Exact recovers.

How do I check Exact uptime history?

PulsAPI tracks Exact uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.57%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Exact changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Exact outages?

PulsAPI reads the official Exact status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Exact components?

Yes. PulsAPI monitors 30 individual Exact components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Exact goes down?

Yes. Create a free account and subscribe to Exact: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Exact to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Exact problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Exact?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Exact plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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