Firstup logo

Is Firstup Down?

SaaSLive status, outages, and incident history

No. Firstup is up right now.

Every monitored Firstup system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment Firstup breaks

Firstup is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

Free, no password, no card. Unsubscribe in one click.

How we know: the official Firstup status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Firstup Component Status

The main Firstup systems on this page. All 17 are operational right now.

17operational
3rd-Party Dependencies » Identity Access Management
Operational
3rd-Party Dependencies » Image Transformation API
Operational
3rd-Party Dependencies » SendGrid API v3
Operational

14 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking 3rd-Party Dependencies » Zoom Zoom Virtual Agent, Ecosystem » Connect, Ecosystem » Integrations, Ecosystem » Partner API, Ecosystem » User Sync, Platforms » EU Firstup Platform, Platforms » US Firstup Platform, Products » Campaign Delivery, Products » Classic Studio, Products » Creator Studio, Products » Insights, Products » Microapps, and 2 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Firstup Outages & Incidents

Incident history from the official Firstup status page, including resolution updates.

Scheduled Software Release - October 6th, 2026, 17:00 - 20:00 PT / October 7th, 2026, 00:00 - 03:00 UTC (3 hours)Scheduled for Oct 7, 2026 · 3h 0mScheduled

In order to provide you with the best service possible, we are planning a consolidated product software release during this time, which may result in some functions being intermittently unavailable, but there is no significant downtime expected. This software release includes a number of bug fixes as well as software changes. For your convenience, you can review the October 2026 Feature Enhancement Release Notes here: https://support.firstup.io/hc/en-us/articles/43682046728855-October-2026-Release-Notes If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.

Scheduled Software Release - September 23rd, 2026, 17:00 - 20:00 PT / September 24th, 2026, 00:00 - 03:00 UTC (3 hours)Scheduled for Sep 24, 2026 · 3h 0mScheduled

The scheduled maintenance has been completed. --- [2026-09-24T00:00:11.921Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-15T18:11:23.884Z] (scheduled) In order to provide you with the best service possible, we are planning a consolidated product software release during this time, which may result in some functions being intermittently unavailable, but there is no significant downtime expected. This software release includes a number of bug fixes as well as software changes. If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.

EU Platform Service Disruption - Insights Reports Failing To Load IntermittentlyResolved Sep 9, 2026 · 7h 4mResolved

Insights Reports have remained stable and fully available after the fix was released in the production environment. This incident is now resolved. We will publish a Root Cause Analysis here once a full incident postmortem has been completed. --- [2026-09-09T16:00:23.956Z] (monitoring) We have fixed the underlying issue with loading Insights Reports and completed a data backfill task to restore any data that may have been missed in the reports. We will be placing the affected components under monitoring for now. --- [2026-09-09T15:00:21.331Z] (identified) We have identified a potential root cause for this issue and are working towards mitigation. Another update will be provided within the next 1 hour. --- [2026-09-09T14:06:32.797Z] (investigating) We are currently investigating reports where Insights Reports are intermittently failing to load for EU customers only. We will provide an update within 1 hour.

Firstup Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Firstup incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 6 days with incidentsSep 25

Live Firstup Outage Reports

Problems reported by engineers using Firstup. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Firstup problems reported yet.

Something wrong with Firstup on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Firstup

Is Firstup down? Firstup reports live availability for 21 components at status.firstup.io, among them User Sync, Platforms and US Firstup Platform. Track Firstup outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Firstup uptime at 100.00%. Response times, incident history, and SLA tracking for Firstup are available on the PulsAPI dashboard.

Firstup Status FAQ

Is Firstup down right now?

The verdict at the top of this page comes from the latest poll of the official Firstup status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Firstup is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Firstup recovers.

How do I check Firstup uptime history?

PulsAPI tracks Firstup uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Firstup changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Firstup outages?

PulsAPI reads the official Firstup status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Firstup components?

Yes. PulsAPI monitors 17 individual Firstup components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Firstup goes down?

Yes. Create a free account and subscribe to Firstup: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Firstup to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Firstup problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Firstup?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Firstup plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Firstup with the rest of your stack

2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services