Format Outage History
5 incidents recorded over the last 365 days, 5 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Format Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 21, 2026 | Proactive Security MaintenanceThis incident has been resolved. | 25h 21m | Resolved |
| Oct 13, 2026 | Intermittent issues accessing format.com marketing pagesThis issue has been resolved. | 18 min | Resolved |
| Aug 11, 2026 | Domain Resolution Issues (OpenSRS)We have heard from our domain partner OpenSRS who were able to implement a resolution for the issue impacting Format domains. If you temporarily disconnected your domain from the Settings > Domain and Email panel during… | 5h 43m | Resolved |
| Jul 2, 2026 | Slow loading of Format site editor and websites for some in Australia and New ZealandAfter a period of monitoring, we have not received any additional reports or detected any further issues. This issue has now been resolved. | 3h 50m | Resolved |
| Nov 18, 2025 | Service Disruption: Intermittent Internal Service Errors on Format.comOur third-party provider has advised the original issue has been resolved. We are now able to close this incident. Thank you for your patience. | 7h 33m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Format incident opens instead, at the point where knowing still changes what you do.
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How to Read This Format Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Format acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Format outage in this window ran 1d 1h, against a mean recovery of 8h 33m. If you depend on Format in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.