Freshworks logo

Is Freshworks Down?

SaaSReal-time status, outages, and incident history

Yes, Freshworks is down right now.

PulsAPI has confirmed a major Freshworks outage as of June 16, 2026. Follow the live incident timeline below, or subscribe to get an alert the moment Freshworks recovers.

Major OutageChecked 10m agoLive · 60s auto-refresh
Get alerted when Freshworks recoversView official status page

This page blends three signals into one verdict: the official Freshworks status page, PulsAPI's independent checks every 60 seconds, and live outage reports from engineers. How PulsAPI monitoring works

Freshworks Component Status

The main Freshworks systems tracked on this page. All 20 currently operational.

ASIA PACIFIC ( SYDNEY) / Analytics
Operational
ASIA PACIFIC ( SYDNEY) / Analytics
Operational
ASIA PACIFIC ( SYDNEY) / BYOC
Operational

17 more components

Sign up to see every Freshworks component we track

Create a free account

Component statuses may change independently during partial outages.

Live Freshworks Outage Reports

Issues submitted by engineers in the last 24 hours. Community reports often surface a Freshworks outage 10 to 20 minutes before the official status page reacts.

All quiet. No Freshworks problems reported in the last 24 hours.

Recent Freshworks Outages & Incidents

Incident history from the official Freshworks status page, including resolution updates.

No recent incidents reported by the vendor.

About Freshworks

Freshworks offers customer support, CRM, and IT service products such as Freshdesk and Freshservice. Outages can halt ticketing, chat, and automation used by support and IT teams. Monitor Freshworks cloud status here.

Over the past 30 days, PulsAPI has measured Freshworks uptime at 0.00%. Response times, incident history, and SLA tracking for Freshworks are available on the PulsAPI dashboard.

Freshworks Status FAQ

Is Freshworks down right now?

PulsAPI checks Freshworks every 60 seconds. The verdict at the top of this page reflects the latest check of the official Freshworks status feed and refreshes automatically, so what you see is the current Freshworks status, not a cached answer.

What should I do if Freshworks is not working?

First confirm it is really Freshworks: the component list on this page shows whether your failure matches a known outage. If it does, report the issue to inform the community, follow the incident timeline for updates from the Freshworks team, and enable any graceful degradation your application supports until Freshworks recovers.

How do I check Freshworks uptime history?

PulsAPI tracks Freshworks uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 0.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Freshworks.

How fast does PulsAPI detect Freshworks outages?

PulsAPI polls the official Freshworks status page every 60 seconds and delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds from detection, usually before most teams notice the outage themselves.

Does PulsAPI track individual Freshworks components?

Yes. PulsAPI monitors 20 individual Freshworks components, so you can pinpoint exactly which service or region is affected during an incident instead of staring at a generic "service degraded" banner.

Can I get alerts when Freshworks goes down?

Yes. Create a PulsAPI account and subscribe to Freshworks. You will get an instant alert by email on the free Starter plan, or via Slack, Discord, Microsoft Teams, PagerDuty, and webhooks on paid plans, whenever Freshworks status changes.

How do I report a Freshworks issue to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Freshworks outages early, since official status pages typically lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Freshworks?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Freshworks alongside up to 9 other services for free at pulsapi.com/signup.

Freshworks Uptime Metrics

30-day uptime0%
Avg response time1564 ms
Active incidents0
Community signals0 / 24h

Monitor Freshworks

Get instant alerts when Freshworks status changes and track it alongside the rest of your stack.

Email alerts
Slack alerts
Teams alerts
Webhook alerts
Start monitoring Freshworks
Official Freshworks Status Page

Signal Sources

Official source

Vendor-published

PulsAPI monitoring

Independent checks

Community reports

User-submitted

More Status Pages

Linear logoIs Linear down?
Monday.com logoIs Monday.com down?
ClickUp logoIs ClickUp down?
Amplitude logoIs Amplitude down?
Browse the full service directoryOpen the live status wall

Track Freshworks with the rest of your cloud stack

Monitor 278+ cloud services from one dashboard, with instant alerts the moment Freshworks status changes.

Start Free Trial