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Is Freshworks Down?

OperationalLast checked just now

Freshworks is currently operational. No recent outages reported in the last 24 hours on their official status page.

PulsAPI is a free service that continuously monitors outages, downtime, and helps you track API incidents in one place.

Freshworks Components

These are the main Freshworks areas tracked on this page.

No individual components tracked for this service.

Component statuses may change independently during partial outages.

Recent Outage Reports

User reports mostly indicate potential issues early on.

All quiet — no reports in the last 24 hours.

Recent Freshworks Incidents

Recent incidents from the official status page.

No recent incidents reported by the vendor.

About Freshworks

Freshworks offers customer support, CRM, and IT service products such as Freshdesk and Freshservice. Outages can halt ticketing, chat, and automation used by support and IT teams. Monitor Freshworks cloud status here.

FAQ

Is Freshworks down right now?

PulsAPI checks Freshworks status continuously. The current status is shown at the top of this page and updates every 60 seconds from the official Freshworks status page.

What should I do if my system is impacted by a Freshworks outage?

If Freshworks is down, report the issue above to inform the community, check the incident timeline for resolution updates from the Freshworks team, and activate any graceful degradation your application supports while waiting for recovery.

How do I check Freshworks uptime history?

PulsAPI tracks Freshworks uptime over 30, 60, and 90-day rolling windows. The 30-day uptime metric is shown in the sidebar on this page. Sign up for a free account to access the full 90-day SLA history and incident timeline.

How fast does PulsAPI detect Freshworks outages?

PulsAPI polls the Freshworks official status page every 60 seconds and delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds from detection — faster than most engineers check manually.

Can I get alerts when Freshworks goes down?

Yes. Sign up for PulsAPI and subscribe to Freshworks. You'll receive instant alerts via email (free), or Slack, Discord, Microsoft Teams, PagerDuty, and webhooks on paid plans — whenever Freshworks status changes.

How do I report a Freshworks issue to the community?

Click the "Report an issue" button at the top of this page. Select the issue type, severity, and optionally your region and a note. Community reports are anonymous and help other engineers detect outages before the official status page updates — which typically lags real incidents by 10 to 20 minutes.

Does PulsAPI track individual Freshworks components?

Yes, where Freshworks exposes component data. The components section above shows each tracked Freshworks component and its current status. Component-level granularity lets you pinpoint exactly which part of Freshworks is affected — not just a generic "service degraded" banner.

Is there a free way to monitor Freshworks?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts and a 15-day free trial — no credit card required. You can monitor Freshworks alongside up to 9 other services for free. Sign up at pulsapi.com/signup to get started.

Freshworks METRICS

30-day uptime100%
Avg response time381 ms
Active incidents0
Community signals0 / 24h

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SIGNAL SOURCES

Official source

Vendor-published

Pulsapi monitoring

Independent checks

Community reports

User-submitted

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