Is Gearset Down?

We worked with our partners to understand the edge case that caused the performance degradation and are reassured that it is fully resolved. --- [2026-10-30T02:58:35Z] (monitoring) From our telemetry, we understand that users are able to connect to BitBucket again. Gearset engineering is in contact with Atlassian support, however we are unclear what action cause this to resolve. Please report anything that seems unusual. We will continue to monitor to understand . --- [2026-10-30T02:27:37Z] (identified) Our engineering team is actively investigating this issue. We have identified a likely path to resolution and are working with the relevant parties to put it in place. We will publish updates in the next hour if not earlier. --- [2026-10-30T02:29:11Z] (investigating) We acknowledge a problem that all Gearset users with Bitbucket Cloud connection to access the git connection. We are investigating this as a priority. In the meantime, please don’t remove or reconnect your existing Bitbucket connection, as this won’t resolve the issue. We’ll post another update within the next hour.

As of 17:51 UTC, Bitbucket has resolved this incident. More details can be found on their status page: <https://bitbucket.status.atlassian.com/incidents/ldlx0fdgls28> --- [2026-10-21T18:07:15Z] (monitoring) As of 17:22 UTC, Bitbucket is experiencing some performance degradation, which may impact Gearset teams' ability to connect to Bitbucket. They've identified the cause, and we're actively monitoring this for updates. More information on their status page: <https://bitbucket.status.atlassian.com/>

Our monitoring suggests most customers are no longer impacted by this incident. Please raise any ongoing problems with the in-app chat. --- [2026-10-15T10:11:38Z] (identified) We have been notified of issues when accessing BitBucket from Gearset. Please check <https://bitbucket.status.atlassian.com/> for further updates.

**Provisional:** We're planning essential infrastructure upgrades on this date, which may change or be cancelled. If it does, we'll update this page at least 4 weeks before the scheduled date. Gearset will be unavailable for part of the window, and scheduled tasks (backups, automation jobs and scheduled deployments) won't start during that time. Any that were due will run once maintenance is complete. The upgrades should take only a small part of the window, but we've allowed extra time in case of delays.

**Provisional:** We're planning essential infrastructure upgrades on this date, which may change or be cancelled. If it does, we'll update this page at least 4 weeks before the scheduled date. Gearset will be unavailable for part of the window, and scheduled tasks (backups, automation jobs and scheduled deployments) won't start during that time. Any that were due will run once maintenance is complete. The upgrades should take only a small part of the window, but we've allowed extra time in case of delays.