Gong Outage History

36 incidents recorded over the last 365 days, 36 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Gong status100.00% uptime history

Every Recorded Gong Incident

Gong incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 8, 2026We are currently experiencing issues with Gong Emails activityThis incident has been resolved.5h 11mResolved
Oct 8, 2026We are currently experiencing issues with Gong EnrichThe issue has been resolved1h 32mResolved
Oct 5, 2026People, Flows, and Gong Extension - Service disruptionThe issue has been resolved.17h 36mResolved
Oct 5, 2026Engage - To-dos Service DisruptionThis incident has been resolved.2h 9mResolved
Sep 28, 2026Dialer - Degraded PerformanceThe issue has been resolved.1h 15mResolved
Sep 16, 2026Gong Platform Outage - Multiple Pages Not LoadingThe issue has been resolved. We reverted the affected frontend change, and the impacted pages are now functioning as expected. Thank you for your patience.1h 25mResolved
Sep 16, 2026Gong CRM is currently affected by a service disruption at SalesforceThe issue has been resolved.12h 40mResolved
Sep 9, 2026Data Capture & Processing - Call processing delaysThe issue has been resolved.19h 38mResolved
Sep 9, 2026We are currently experiencing performance degradation on Gong Anywhere ExtensionThe issue has been resolved.43 minResolved
Sep 8, 2026Engage & Web App - Degraded PerformanceThe issue has been resolved.2h 26mResolved
Sep 8, 2026We are currently experiencing issues with Engage AccountsThe issue has been resolved.56 minResolved
Aug 4, 2026MCP connection issues affecting Gong AI toolsThe issue affecting Gong's MCP integration has been resolved, and all connection routing functionality has returned to normal operations.2h 59mResolved
Jul 27, 2026Gong Application Sign-in IssuesThis issue has been resolved.1h 19mResolved
Jul 21, 2026Call processing delaysThe issue has been resolved.1h 10mResolved
Jul 14, 2026Gong extension issueThe issue affecting the Gong extension has been fully resolved.13h 26mResolved
Jul 13, 2026Gong Platform IssuesThe issue has been resolved.2 minResolved
Jul 12, 2026Service Alert: Gong Platform IssuesGong platform is fully operational.32 minResolved
Jul 1, 2026Team insights page is failing to loadThe issue has been resolved.16 minResolved
Jun 29, 2026Delays in Exporting Activities to CRMThe issue has been resolved.78h 50mResolved
Jun 22, 2026Web app - Limited scope incidentThe issue has been resolved.7h 40mResolved
Jun 16, 2026Call page - Service disruptionThe incident has been resolved39 minResolved
Jun 15, 2026We are currently experiencing performance degradation on google services**Problem**: Our Google app lost access, preventing all read and write operations for email and calendar integrations. **Impact**: Customers were unable to send emails, connect their Google accounts, or sync calendar…1h 38mResolved
Jun 10, 2026Consent App: Google Add-in Meeting Link Generation IssueThe issue has been resolved.9h 34mResolved
Jun 9, 2026Admin - Limited scope incidentThe issue has been fully resolved.53 minResolved
Jun 3, 2026Webex Calls May Not Be Recorded The issue has been resolved.3h 8mResolved
Jun 2, 2026Google Meet Calls May Not Be RecordedThe issue has been resolved.24h 35mResolved
May 31, 2026Forecast - Service disruptionThe issue has been resolved.48 minResolved
May 29, 2026Telephony, email, and call synchronization delaysThe issue affecting telephony systems, email/call synchronization, and related data processing has been resolved. All systems and performance metrics have returned to normal.4h 19mResolved
May 13, 2026Revenue - Display issuesThe issue has been resolved.2h 32mResolved
May 12, 2026Mobile app - Limited functionalityThe incident has been resolved2h 2mResolved
May 8, 2026Gong Service DisruptionThe incident has been resolved38 minResolved
Apr 30, 2026AI Q&A - Service disruptionThe issue has been resolved.17h 24mResolved
Apr 28, 2026Forecast and Engage - Performance issueThe system is stable and all services are operating as expected.3h 25mResolved
Apr 14, 2026Web app - Degraded performanceThe incident has been resolved20h 51mResolved
Apr 12, 2026Issues Accessing the Gong PlatformThe incident has been resolved35 minResolved
Mar 26, 2026Call Recording Issues for Multiple ProvidersWe have confirmed that call recording services for all providers are now fully operational.2h 8mResolved

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How to Read This Gong Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Gong acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Gong outage in this window ran 3d 6h, against a mean recovery of 7h 25m. If you depend on Gong in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.