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Is Gong Down?

SaaSLive status, outages, and incident history

No. Gong is up right now.

Every monitored Gong system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · 60s while moving

Know the moment Gong breaks

Gong is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Gong status page
How we know: the official Gong status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Gong Component Status

The main Gong systems on this page. All 7 are operational right now.

7operational
Data Capture
Operational
Data Cloud
Operational
Enable
Operational

4 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Engage, Forecast, Mobile App, Web App.

See all of them free

Component statuses may change independently during partial outages.

Recent Gong Outages & Incidents

Incident history from the official Gong status page, including resolution updates.

Gong Platform Outage - Multiple Pages Not LoadingResolved Sep 16, 2026 · 1h 25mResolved

The issue has been resolved. We reverted the affected frontend change, and the impacted pages are now functioning as expected. Thank you for your patience. --- [2026-09-16T14:29:57Z] (identified) We identified a frontend regression introduced by a recent migration. We are working to revert the affected change and restore the service. Please check back for updates. --- [2026-09-16T13:25:45Z] (investigating) **Investigating:** Our team continues to investigate the issue affecting multiple Gong components, including Forecast, Flows, and the Call page. Users may experience loading issues and errors when accessing these areas or performing certain actions. Please check back for updates.

Gong CRM is currently affected by a service disruption at SalesforceResolved Sep 16, 2026 · 12h 40mResolved

The issue has been resolved. --- [2026-09-16T11:34:45Z] (monitoring) We are currently monitoring system recovery following an update from our third-party service provider (Salesforce), who has begun rolling out a fix. Users with Salesforce CRM integration may still experience delayed data updates across Deal Board, Forecast, and Engage as service normalizes. Please check back for updates. --- [2026-09-16T10:40:50Z] (monitoring) We are working to ensure service is fully restored for all customers. Please check back for updates. --- [2026-09-16T09:24:21Z] (monitoring) We have identified an issue affecting CRM, due to a third-party service provider, Salesforce, degradation. All users with Salesforce CRM integration may experience delayed data updates across Deal Board, Forecast, Enrich, AI fields and Engage. There is no loss of data. We are actively tracking the third-party status and will provide another update in 1 hour.

Data Capture & Processing - Call processing delaysResolved Sep 9, 2026 · 19h 38mResolved

The issue has been resolved. --- [2026-09-10T09:26:47Z] (investigating) We are currently not observing any active errors across our services. However, our engineering team is continuing to investigate the underlying issue to pinpoint the root cause and ensure complete stability. We will provide further updates as more information becomes available. --- [2026-09-09T21:08:17Z] (investigating) Our team continues to investigate the issue affecting Data Capture & Processing. Please check back for updates. --- [2026-09-09T20:27:47Z] (investigating) We are currently investigating an issue affecting Data capture & recording. Users in the US-hosted environment may experience delays in call processing (~20 minutes for video calls, ~70 minutes for audio calls). We will provide another update in 30 minutes.

Gong Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Gong incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 4 days with incidentsSep 25

Live Gong Outage Reports

Problems reported by engineers using Gong. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Gong problems reported yet.

Something wrong with Gong on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Gong

Is Gong down? Gong reports live availability for 7 components at status.gong.io, among them Data Capture, Enable and Engage. Track Gong outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Gong uptime at 100.00%. Response times, incident history, and SLA tracking for Gong are available on the PulsAPI dashboard.

Gong Status FAQ

Is Gong down right now?

The verdict at the top of this page comes from the latest poll of the official Gong status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Gong is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Gong recovers.

How do I check Gong uptime history?

PulsAPI tracks Gong uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Gong changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Gong outages?

PulsAPI reads the official Gong status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Gong components?

Yes. PulsAPI monitors 7 individual Gong components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Gong goes down?

Yes. Create a free account and subscribe to Gong: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Gong to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Gong problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Gong?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Gong plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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