Gorgias logo

Is Gorgias Down?

SaaSLive status, outages, and incident history

No. Gorgias is up right now.

Every monitored Gorgias system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · every 60s

Know the moment Gorgias breaks

Gorgias is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

Free, no password, no card. Unsubscribe in one click.

Official Gorgias status page
How we know: the official Gorgias status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Gorgias Status Summary

As of 21:51 UTC on 9 November 2026, Gorgias is operational. PulsAPI checked Gorgias's official status page and found 72 of 72 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.80% uptime for Gorgias, counting degraded performance as up. The latest incident, "Too many requests error when trying to refresh a tab or login into the helpdesk", was on Nov 9, 2026 and lasted 25 min.

Cite as: PulsAPI, “Gorgias status”, checked 9 November 2026, 21:51 UTC. https://www.pulsapi.com/services/gorgias

Gorgias Component Status

The main Gorgias systems on this page. All 72 are operational right now.

72operational
Aircall Inbound Calls
Operational
Aircall Outbound Calls
Operational
Automate » AI Agent
Operational

69 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Automate » Flows, Automate » Order Management, Chargebee Accounting Services, Chargebee Admin Console, Chargebee Anrok, Chargebee API, Chargebee Email Notifications, Chargebee Reporting and Analytics, Chargebee RevRec Portal, Chargebee Webhooks, and 59 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Gorgias Outages & Incidents

Incident history from the official Gorgias status page, including resolution updates.

Too many requests error when trying to refresh a tab or login into the helpdeskResolved Nov 9, 2026 · 25 minResolved

This incident has been resolved. --- [2026-11-09T19:36:02.487Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-09T19:24:26.869Z] (identified) We are continuing to work on a fix for this issue. --- [2026-11-09T19:24:05.191Z] (identified) Agents may experience 429 too many requests errors when refreshing the web app's page or trying to log in. We've identified the source of the issue and are working on a mitigation.

Calls are not getting through and and carrier is not able to connect the call.Resolved Nov 9, 2026 · 1h 3mResolved

This incident has been resolved. --- [2026-11-09T17:55:39.952Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-09T17:28:41.574Z] (identified) We are continuing to work on a fix for this issue. --- [2026-11-09T17:28:06.950Z] (identified) We are continuing to work on a fix for this issue. --- [2026-11-09T17:25:47.684Z] (identified) We are continuing to work on a fix for this issue. --- [2026-11-09T17:24:16.650Z] (identified) We are continuing to work on a fix for this issue. --- [2026-11-09T17:00:09.983Z] (identified) We are continuing to work on a fix for this issue.

Delay in processing of instagram and facebook messages, comments and other eventsResolved Nov 5, 2026 · 4h 34mResolved

This incident has been resolved. --- [2026-11-05T18:29:54.759Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-05T17:02:41.854Z] (identified) The Facebook and instagram comments, feed, etc are now syncing fine but DMs are still delayed for both facebook messenger and instagram. We're working on the fix. --- [2026-11-05T15:28:49.309Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-05T15:21:29.405Z] (investigating) We are currently investigating this issue.

Gorgias Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Gorgias incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 22 days with incidentsNov 9

Going further back: Gorgias uptime by month and every recorded Gorgias outage.

Live Gorgias Outage Reports

Problems reported by engineers using Gorgias. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Gorgias problems reported yet.

Something wrong with Gorgias on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Gorgias

Is Gorgias down? Gorgias reports live availability for 77 components at status.gorgias.com, among them REST API, Email and Google Cloud Platform Google Container Engine. Track Gorgias outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Gorgias uptime at 99.80%. Response times, incident history, and SLA tracking for Gorgias are available on the PulsAPI dashboard.

Gorgias Status FAQ

Is Gorgias down right now?

The verdict at the top of this page comes from the latest poll of the official Gorgias status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Gorgias is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Gorgias recovers.

How do I check Gorgias uptime history?

PulsAPI tracks Gorgias uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.80%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Gorgias changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Gorgias outages?

PulsAPI reads the official Gorgias status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Gorgias components?

Yes. PulsAPI monitors 72 individual Gorgias components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Gorgias goes down?

Yes. Create a free account and subscribe to Gorgias: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Gorgias to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Gorgias problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Gorgias?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Gorgias plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Gorgias with the rest of your stack

2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services