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Is helloasso Down?

SaaSLive status, outages, and incident history

No. helloasso is up right now.

Every monitored helloasso system is operational as of November 10, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official helloasso status page
How we know: the official helloasso status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

helloasso Status Summary

As of 14:05 UTC on 10 November 2026, helloasso is operational. PulsAPI checked helloasso's official status page and found 11 of 11 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.75% uptime for helloasso, counting degraded performance as up. The latest incident, "Échec de paiement par carte bancaire", was on Oct 12, 2026 and lasted 26h 0m.

Cite as: PulsAPI, “helloasso status”, checked 10 November 2026, 14:05 UTC. https://www.pulsapi.com/services/helloasso

helloasso Component Status

The main helloasso systems on this page. All 11 are operational right now.

11operational
Blog
Operational
Helloasso.com » Administration
Operational
Helloasso.com » API authentification
Operational

8 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Helloasso.com » API publique, Helloasso.com » Espace utilisateur, Helloasso.com » Génération des PDF, Helloasso.com » Moteur de recherche, Helloasso.com » Paiement, Helloasso.com » Parcours de commande, Helloasso.com » SMS, Vitrine.

See all of them free

Component statuses may change independently during partial outages.

Recent helloasso Outages & Incidents

Incident history from the official helloasso status page, including resolution updates.

Échec de paiement par carte bancaireResolved Oct 12, 2026 · 26h 0mResolved

This incident has been resolved. --- [2026-10-12T18:41:45.538+02:00] (monitoring) Le fonctionnement nominal est rétabli avec tous les moyens de paiement. Nos équipes restent vigilantes pour garantir la stabilité du service. --- [2026-10-12T17:44:05.319+02:00] (identified) Update : 17h40 (heure de Paris) Précision sur l’incident en cours : les paiements par Apple Pay et Google Pay sont particulièrement touchés. Si votre paiement est refusé, vous pouvez réessayer avec un autre moyen de paiement ou un peu plus tard. Nous travaillons à rétablir le service. --- [2026-10-12T17:31:55.497+02:00] (identified) Notre prestataire de paiement rencontre actuellement une perturbation qui provoque le refus de certains paiements par carte bancaire, même lorsque les informations saisies sont correctes. Après plusieurs tentatives, vous pouvez être ramené au début de votre commande. Nous vous conseillons de ne pas multiplier les tentatives et de réessayer un peu plus tard. Le prestataire travaille à rétablir le service et nous suivons la situation de près. --- [2026-10-12T17:29:38.415+02:00] (investigating) Depuis 17h00, certains paiements par carte bancaire sont refusés, alors que les informations saisies sont correctes. Après plusieurs tentatives, vous pouvez être ramené au début de votre commande.

Retards de confirmation des paiementsResolved Sep 9, 2026 · 14h 48mResolved

Incident résolu : le traitement des paiements fonctionne normalement depuis le 09/09 18h10. --- [2026-09-09T18:26:41.784+02:00] (monitoring) Nous avons rencontré des perturbations affectant le traitement des paiements entre 17h49 et 18h10 Il s'agissait d'une anomalie chez notre partenaire. Nous monitorons actuellement la situation pour assurer la stabilité.

Retards de confirmation des paiementsResolved Aug 26, 2026 · 12h 54mResolved

Notre monitoring continu n'a détecté aucun nouveau retard depuis la résolution. L'incident est définitivement résolu et le service fonctionne normalement. Merci pour votre patience. --- [2026-08-27T08:08:30.215+02:00] (monitoring) L'anomalie affectant la confirmation des paiements a été identifiée. Il s'agissait d'une anomalie chez notre partenaire. Le service est revenu à la normal depuis 19h15 Nous monitorons actuellement la situation pour assurer la stabilité. --- [2026-08-26T19:13:13.260+02:00] (investigating) Nous rencontrons actuellement des perturbations affectant le traitement des paiements depuis 18h00. Notre équipe travaille à la résolution.

helloasso Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a helloasso incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 12100.00% average · 19 days with incidentsNov 10

Going further back: helloasso uptime by month and every recorded helloasso outage.

Live helloasso Outage Reports

Problems reported by engineers using helloasso. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No helloasso problems reported yet.

Something wrong with helloasso on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About helloasso

Is helloasso down? helloasso reports live availability for 12 components at status.helloasso.com, among them Paiement, Helloasso.com and Parcours de commande. Track helloasso outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured helloasso uptime at 99.75%. Response times, incident history, and SLA tracking for helloasso are available on the PulsAPI dashboard.

helloasso Status FAQ

Is helloasso down right now?

The verdict at the top of this page comes from the latest poll of the official helloasso status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if helloasso is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until helloasso recovers.

How do I check helloasso uptime history?

PulsAPI tracks helloasso uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.75%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever helloasso changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect helloasso outages?

PulsAPI reads the official helloasso status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual helloasso components?

Yes. PulsAPI monitors 11 individual helloasso components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when helloasso goes down?

Yes. Create a free account and subscribe to helloasso: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with helloasso to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot helloasso problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor helloasso?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so helloasso plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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