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Is Hightouch Down?

MarketingLive status, outages, and incident history

No. Hightouch is up right now.

Every monitored Hightouch system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · every 60s

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Official Hightouch status page
How we know: the official Hightouch status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Hightouch Status Summary

As of 15:59 UTC on 14 November 2026, Hightouch is operational. PulsAPI checked Hightouch's official status page and found 32 of 32 components operational, with no active incidents. The latest incident, "Processing delay for subset of Events", was on Nov 6, 2026.

Cite as: PulsAPI, “Hightouch status”, checked 14 November 2026, 15:59 UTC. https://www.pulsapi.com/services/hightouch

Hightouch Component Status

The main Hightouch systems on this page. All 32 are operational right now.

32operational
AI Decisioning
Operational
Extensions » Alerting
Operational
Extensions » Datadog
Operational

29 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Extensions » dbt, Extensions » Fivetran, Extensions » Git, Extensions » Looker, Extensions » Sigma, Identity Resolution, Integrations » Destinations, Integrations » Sources, Match Booster, Personalization API » AWS eu-west-1, Personalization API » AWS us-east-1, Personalization API » AWS us-west-2, and 17 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Hightouch Outages & Incidents

Incident history from the official Hightouch status page, including resolution updates.

Processing delay for subset of EventsResolved Nov 6, 2026Resolved

We identified and resolved an issue affecting event processing. Between 3:45 PM and 4:40 PM ET, a small portion of events sent to Event Streaming syncs in us-east-1 were delayed by up to 55 minutes. The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.

Slow Application Loading and Intermittent UI ErrorsResolved Sep 29, 2026 · 1h 9mResolved

This incident has been resolved. Between 21:16 and 22:37 UTC the Hightouch application experienced slow loading and intermittent errors in the UI. There was no impact to event delivery or syncs. --- [2026-09-29T22:41:45.607Z] (identified) The issue has been identified and a fix is being implemented. --- [2026-09-29T22:29:26.390Z] (investigating) We are continuing to investigate this issue. --- [2026-09-29T21:53:06.136Z] (investigating) We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.

Hightouch sync run delaysResolved Sep 24, 2026Resolved

A small number of sync runs may have encountered delays in sending data between 13:05 and 13:40 UTC in GCP us-east4. All syncs are now running normally with no data loss.

Hightouch Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Hightouch incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Hightouch Outage Reports

Problems reported by engineers using Hightouch. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Hightouch problems reported yet.

Something wrong with Hightouch on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Hightouch

Hightouch's status page at status.hightouch.io lists 32 components, such as AI Decisioning, Alerting and Datadog. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on Hightouch's side or yours.

Hightouch Status FAQ

Is Hightouch down right now?

The verdict at the top of this page comes from the latest poll of the official Hightouch status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Hightouch is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Hightouch recovers.

How do I check Hightouch uptime history?

PulsAPI tracks Hightouch uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Hightouch changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Hightouch outages?

PulsAPI reads the official Hightouch status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Hightouch components?

Yes. PulsAPI monitors 32 individual Hightouch components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Hightouch goes down?

Yes. Create a free account and subscribe to Hightouch: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Hightouch to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Hightouch problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Hightouch?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Hightouch plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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