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Is Sprinklr Down?

SaaSLive status, outages, and incident history

No. Sprinklr is up right now.

Every monitored Sprinklr system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 5m agoLive, rechecked every 60s2 active incidents
Start monitoring SprinklrOfficial Sprinklr status page
How we know: the official Sprinklr status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Sprinklr Component Status

The main Sprinklr systems on this page. All 20 are operational right now.

20operational
Advertising » APAC
Operational
Advertising » APAC
Operational
Advertising » America
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Advertising » EMEA, Advocacy » APAC, Advocacy » America.

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Component statuses may change independently during partial outages.

Recent Sprinklr Outages & Incidents

Incident history from the official Sprinklr status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Intermittent Prod21 Platform URL Not LoadingResolved Aug 1, 2026 · -29 minResolved

Hi all, Our monitoring systems proactively identified intermittent 503 Service Temporarily Unavailable responses affecting a subset of requests on prod21. The issue was promptly investigated by our engineering team, and mitigation measures were implemented to restore normal service. The environment has remained stable following the fix, and we continue to monitor the platform to ensure ongoing reliability. No further impact is currently observed.

TikTok DM Ingestion IssueResolved Jul 29, 2026 · 193h 49mResolved

Resolved We have received confirmation from our channel partner that the issue has been resolved, and Direct Messages (DMs) should now resume flowing into Sprinklr as expected. Historical Message Recovery Following the resolution, Sprinklr will automatically recover messages missed during the disruption by retrieving up to the most recent 20 messages per conversation. Please note that in high-volume conversations, messages older than the most recent 20 may not be recovered. We recommend reviewing TikTok directly if you believe additional messages may have been affected. If you continue to experience issues or have any questions, please contact tickets@sprinklr.com. --- [2026-07-29T16:30:15.904Z] (investigating) We are continuing to investigate this issue. --- [2026-07-29T16:30:08.657Z] (investigating) We are aware of an issue impacting the retrieval of TikTok Direct Messages (DMs) for some accounts in Sprinklr. Our Product Team has escalated this to TikTok as a high-priority issue, and their teams are actively investigating. We understand the impact this may have and are closely monitoring the situation. We will continue to share updates as soon as additional information becomes available. Note: TikTok's Business Messaging API is currently not available in the European Economic Area (EEA), Switzerland, or the United Kingdom (UK). Accounts in these regions may be subject to this platform limitation.

Open AI Service degradationResolved Jul 16, 2026 · 28 minResolved

The issue has been resolved. Microsoft Azure confirmed that the service degradation was caused by an issue impacting Azure OpenAI Services. Following service recovery on Azure, Copilot services have been fully restored and are operating normally. The Engineering team has validated the recovery and will continue to monitor the platform to ensure ongoing stability. --- [2026-07-16T09:59:11.841Z] (identified) We are continuing to work on a fix for this issue. --- [2026-07-16T09:58:41.482Z] (identified) We are continuing to work on a fix for this issue. --- [2026-07-16T09:49:45.920Z] (identified) Engineering is actively investigating the issue. Further updates will be shared as soon as possible. --- [2026-07-16T09:43:31.972Z] (identified) We are currently seeing issues with Copilot failures impacting multiple customers. The Engineering team is actively working to identify the root cause and assess the impact. Further updates will be provided as they become available.

Live Sprinklr Outage Reports

Problems reported by engineers using Sprinklr. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Sprinklr problems reported yet.

Something wrong with Sprinklr on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Sprinklr

Sprinklr publishes a public status page at status.sprinklr.com covering 200 components, including APAC (Prod4), America (Prod) and Reddit. PulsAPI tracks Sprinklr outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Sprinklr uptime at 100.00%. Response times, incident history, and SLA tracking for Sprinklr are available on the PulsAPI dashboard.

Sprinklr Status FAQ

Is Sprinklr down right now?

PulsAPI checks Sprinklr every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Sprinklr status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Sprinklr is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Sprinklr recovers.

How do I check Sprinklr uptime history?

PulsAPI tracks Sprinklr uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Sprinklr.

How fast does PulsAPI detect Sprinklr outages?

PulsAPI polls the official Sprinklr status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Sprinklr components?

Yes. PulsAPI monitors 20 individual Sprinklr components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Sprinklr goes down?

Yes. Create a PulsAPI account and subscribe to Sprinklr. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Sprinklr status changes.

How do I report an issue with Sprinklr to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Sprinklr problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Sprinklr?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Sprinklr alongside up to 9 other services at pulsapi.com/signup.

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