Hirevue Outage History

46 incidents recorded over the last 365 days, 29 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Hirevue status99.78% uptime history

Every Recorded Hirevue Incident

Hirevue incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 15, 2026Email Templates Page Not LoadingThe issue affecting the email templates page has been fully resolved. We will continue to monitor to ensure continued stability.3h 45mResolved
Oct 11, 2026Limited SSL Access Issue with Interview LinkWe have coordinated with third party partners to resolve this issue.456h 16mResolved
Sep 14, 2026Candidates unable to complete device setupSystem performance and candidate device setup functionality have remained fully stable following yesterday's fix release. All systems are operating normally, and this incident is now resolved.31h 5mResolved
Aug 25, 2026Unable to load pages in T2OPage-load capabilities in the US environment have remained at normal operation. Thank you for your patience during our extended monitoring period.76h 41mResolved
Aug 18, 2026Service disruption for a subset of SSO business user logins on AU T2O environmentThis incident has been resolved.23 minResolved
Aug 3, 2026Planned Maintenance - T2O EUThe scheduled maintenance has been completed.2h 0mScheduled
Jul 30, 2026EU/AU Environment Service DegradationWe have resolved the issue and restored the assessment service back to operational.4h 22mResolved
Jul 21, 2026T2O US Prod PerformanceT2O is fully operational. We have continued to monitor performance throughout the day and have determined this incident to be fully resolved. Note: the Assessment Names and Interview Counts columns on the Jobs page…56h 4mResolved
Jul 21, 2026Planned Maintenance - T2O USThe scheduled maintenance has been completed.4h 0mScheduled
Jul 16, 2026Microsoft Teams-integrated customers scheduling errorsWe are no longer seeing errors. We will continue to monitor the issue internally and thank you for your patience as we worked to resolve this incident.32 minResolved
Jul 14, 2026Planned Maintenance - T2O USThe scheduled maintenance has been completed.4h 0mScheduled
Jul 9, 2026Planned Maintenance - T2O EUThis maintenance has been postponed to a later date. Thank you for your understanding.2h 0mScheduled
Jul 9, 2026Planned Maintenance - T2O AUThe scheduled maintenance has been completed.2h 0mScheduled
Jun 5, 2026Data Exports (In-app Analytics) Report Generation FailingAfter a period of 24 hour monitoring we are considering this incident as resolved. An RCA will be available to your customer representative the week of 6/15 please reach out to them for more information.169h 10mResolved
Jun 5, 2026Evaluator Video Playback BlankA fix has been pushed and verified on all production environments.5h 11mResolved
May 29, 2026"Page Not Found" & "An Unexpected Error Occurred" Errors in the EU EnvironmentOur EU environment remains stable and we are no longer seeing errors or receiving reports of continued issues. We will continue to monitor internally and thank you for your patience as we worked to resolve this incident.2h 15mResolved
May 27, 2026Planned Maintenance for T2O EUThe scheduled maintenance has been completed.3h 0mScheduled
May 26, 2026Planned Maintenance for T2O AUThe scheduled maintenance has been completed.3h 0mScheduled
May 22, 2026Login Issues on EU Platform (page not found/available)Following the mitigation steps taken earlier, system performance has remained stable. EU platform login services are fully operational, and the incident is now resolved. For ATS integration status updates, our system…0 minResolved
May 22, 2026Planned Maintenance - Hiring Assistant, USThe scheduled maintenance has been completed.2h 0mScheduled
May 22, 2026Planned Maintenance - Hirevue Classic US, EU, and US Only GovCloudThe scheduled maintenance has been completed.2h 0mScheduled
May 1, 2026Video Processing Delay (Third-party Service Disruption)Our internal mitigation efforts have stabilized video processing speeds. While the third-party service disruption persists, our systems are now maintaining a steady throughput and keeping pace with current demand. Users…6h 9mResolved
Apr 17, 2026High error rates ordering assessmentsThis incident has been resolved.52 minResolved
Apr 16, 2026Planned Maintenance for T2O USThe scheduled maintenance has been completed.4h 0mScheduled
Apr 10, 2026Planned Maintenance - Hirevue Classic US, EU, and US Only GovCloudThe scheduled maintenance has been completed.2h 0mScheduled
Mar 26, 2026Planned Maintenance for T2O EUThe scheduled maintenance has been completed.2h 0mScheduled
Mar 26, 2026Unexpected Incident: A subset of T2O exports reports are failing to exportThe Analytics service disruption is resolved.3h 15mResolved
Mar 26, 2026Unexpected Incident: T2O AU ATS Integration errors for new candidates and status updates for candidatesThis incident has been resolved. For ATS integration status updates, our system has built in retries and candidates will be updated automatically. For new candidates, our support team will work directly with impacted…39 minResolved
Mar 26, 2026Planned Maintenance for T2O AUThe scheduled maintenance has been completed.2h 0mScheduled
Mar 25, 2026Unable to Schedule and Perform Live Video Interviews via Microsoft Teams IntegrationThe resolution monitoring period has ended successfully. We are considering the incident resolved.6h 2mResolved
Mar 24, 2026T2O (.com) unexpected slownessThe slowness has been resolved. There should be no lingering impacts. Thanks for your patience.1h 40mResolved
Mar 13, 2026Workday integration - partial outageAfter a period of monitoring and some additional investigation, the team is confident in calling this incident resolved. Thank you for your patience as we worked through this issue.4h 16mResolved
Mar 12, 2026T2O audio responses unavailableThe team has continued to monitor the status of this incident and has confidence in making this as resolved. Thank you for patience as we worked through fixing this issue.3h 27mResolved
Mar 12, 2026T2O AU/EU Evaluator Media PlaybackWe have completed our monitoring phase and have confirmed that the media playback issues in the Evaluator are fully resolved. We do not expect any further issues or problems related to this incident. Our teams will…4h 12mResolved
Mar 12, 2026T2O AU Service Degradation - Navigation Bar Not ShowingThe issue affecting the navigation bar on AU servers has been fully resolved. Following a period of stable performance and successful monitoring, we have confirmed that all UI components are rendering as expected. We…30 minResolved
Mar 9, 2026T2O Service Degradation – Analytics (US Region)Following a thorough investigation, we have confirmed that all T2O services in the US region are fully restored. Our teams have verified that no other components were impacted, and we are confident that there are no…38 minResolved
Mar 9, 2026Unexpected Incident - T2O service interruptionNote: Service has been restored. Please retry any pages that were giving errors before reaching out to support. We experienced a service disruption with T2O within our US region. A database configuration issue…0 minResolved
Mar 7, 2026Error 500.30 App Failing to StartAfter removing the affected web server from the workflow, we have repaired the server and it is running smoothly again. It's been re-added to the pool and operations are running as expected. We are closing the incident…4h 26mResolved
Feb 27, 2026Planned Maintenance for T2O USThe scheduled maintenance has been completed.4h 0mScheduled
Feb 12, 2026Planned Maintenance for T2O EUThe scheduled maintenance has been completed.4h 0mScheduled
Feb 12, 2026Planned Maintenance for T2O AUThe scheduled maintenance has been completed.4h 0mScheduled
Jan 15, 2026Hirevue Classic OnDemand Partial OutageWe have successfully resolved the performance degradation issue affecting our interview platform. The root cause was traced to an incompatible update released by a 3rd party library. The 3rd party library has been…4h 7mResolved
Dec 22, 2025Jobs Page Not Loading in AU EnvironmentThis incident has been resolved.2h 36mResolved
Dec 12, 2025Planned Maintenance - Hirevue Classic US, EU, and US Only GovCloudThe scheduled maintenance has been completed.2h 0mScheduled
Dec 5, 2025Intermittent ErrorsAll encryption keys have been synchronized across all web servers. We are no longer seeing intermittent errors. The system is fully operational. If an intermittent error was encountered, please refresh the page.27 minResolved
Nov 18, 2025T2O Unable to Deliver Assessments to Candidates IntermittentlyResponse times have remained within expected ranges today during our monitoring. We are moving our affected components back to operational and marking the issue as resolved.24h 0mResolved

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How to Read This Hirevue Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Hirevue acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Hirevue outage in this window ran 19d, against a mean recovery of 20h 1m. If you depend on Hirevue in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.