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Is HotDoc Down?

SaaSLive status, outages, and incident history

No. HotDoc is up right now.

Every monitored HotDoc system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · every 60s

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Official HotDoc status page
How we know: the official HotDoc status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

HotDoc Status Summary

As of 15:55 UTC on 9 November 2026, HotDoc is operational. PulsAPI checked HotDoc's official status page and found 21 of 21 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for HotDoc, counting degraded performance as up. The latest incident, "Degraded Performance", was on Oct 30, 2026 and lasted 66h 34m.

Cite as: PulsAPI, “HotDoc status”, checked 9 November 2026, 15:55 UTC. https://www.pulsapi.com/services/hotdoc

HotDoc Component Status

The main HotDoc systems on this page. All 21 are operational right now.

21operational
hotdoc.com.au
Operational
Other Services » AWS apigateway-ap-southeast-2
Operational
Other Services » AWS autoscaling-ap-southeast-2
Operational

18 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Other Services » AWS ecr-ap-southeast-2, Other Services » AWS eks-ap-southeast-2, Other Services » AWS elasticache-ap-southeast-2, Other Services » AWS guardduty-ap-southeast-2, Other Services » AWS lambda-ap-southeast-2, Other Services » AWS rds-ap-southeast-2, Other Services » AWS s3-ap-southeast-2, Other Services » AWS secretsmanager-ap-southeast-2, Other Services » AWS securityhub-ap-southeast-2, Other Services » AWS sns-ap-southeast-2, Other Services » AWS sqs-ap-southeast-2, Other Services » AWS sso-ap-southeast-2, and 6 more.

See all of them free

Component statuses may change independently during partial outages.

Recent HotDoc Outages & Incidents

Incident history from the official HotDoc status page, including resolution updates.

Degraded PerformanceResolved Oct 30, 2026 · 66h 34mResolved

This incident has now been resolved and all processing should be resume to normal status. --- [2026-10-30T14:56:47.436+11:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-30T14:19:49.963+11:00] (identified) From about 1:10pm AEDT today, a background data sync caused a slowdown that affected HotDoc. During this time, the website, patient app and clinic access may have stopped working or been very slow. Current status We've identified the cause and paused the affected sync. Services are recovering, and queues are recovering. Customer may continue to still experience some delay while we clear the backlog. We'll post another update as soon as we have more information or the issue is resolved.

HotDoc Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a HotDoc incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 3 days with incidentsNov 9

Going further back: HotDoc uptime by month and every recorded HotDoc outage.

Live HotDoc Outage Reports

Problems reported by engineers using HotDoc. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No HotDoc problems reported yet.

Something wrong with HotDoc on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About HotDoc

HotDoc exposes 23 monitored components on its status page at status.hotdoc.com.au — hotdoc.com.au, AWS apigateway-ap-southeast-2 and Sidebar among them. Follow HotDoc downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured HotDoc uptime at 100.00%. Response times, incident history, and SLA tracking for HotDoc are available on the PulsAPI dashboard.

HotDoc Status FAQ

Is HotDoc down right now?

The verdict at the top of this page comes from the latest poll of the official HotDoc status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if HotDoc is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until HotDoc recovers.

How do I check HotDoc uptime history?

PulsAPI tracks HotDoc uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever HotDoc changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect HotDoc outages?

PulsAPI reads the official HotDoc status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual HotDoc components?

Yes. PulsAPI monitors 21 individual HotDoc components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when HotDoc goes down?

Yes. Create a free account and subscribe to HotDoc: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with HotDoc to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot HotDoc problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor HotDoc?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so HotDoc plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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