Hoxhunt Outage History

38 incidents recorded over the last 365 days, 38 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Hoxhunt status100.00% uptime history

Every Recorded Hoxhunt Incident

Hoxhunt incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Delays in bulk user actions and other background updatesThis incident has been resolved. Between 10:14 and 11:01 EET today, bulk actions started from User Management, such as starting or changing training for a group of users, could be delayed or fail to complete for some…3h 21mResolved
Nov 2, 2026Incorrect results for large user exports and bulk actionsThe issue affecting User Management has been resolved. From approximately 08:00 UTC on Friday 30 October until 12:30 UTC on Monday 2 November, CSV exports and bulk user actions that included more than 1,000 users were…15 minResolved
Oct 21, 2026Incorrect Hoxhunt Security Score values on the admin dashboardThe reporting jobs have completed and Human Risk Score values on the admin dashboard are now correct, including the values for October. We apologize for the confusion this caused and have added safeguards to our…4h 5mResolved
Oct 16, 2026Search & Destroy: some manual actions unavailable in Incident OrchestrationThis incident has now been resolved. All manual Search & Destroy actions, including searching, deleting and reverting, can now be performed again. Apologies for any inconvenience caused.38 minResolved
Sep 24, 2026Microsoft Teams notifications not being deliveredThis incident is resolved. The expired credential used by the Hoxhunt Microsoft Teams app was replaced and Teams message delivery was restored at 09:20 CEST on 24 September. Between 22 September 19:09 CEST and 24…1h 6mResolved
Sep 8, 2026Delay in threat report processingThis incident has been resolved. Reported threats are being processed normally again.1h 47mResolved
Aug 21, 2026Delivery issues in mail sendingEmail delivery has returned to normal and we are not seeing any further issues. Thank you for your patience.63h 38mResolved
Jun 24, 2026Delay in Automation processing in the Sense productBackground task processing has been fully restored and the Hoxhunt Sense product is back to normal operation. The issue was caused by a database connectivity problem that resulted in task processing workers becoming…3h 55mResolved
Jun 23, 2026Delivery issues in mail sendingThis incident has been resolved.3h 25mResolved
Jun 23, 2026Hoxhunt Add-in Unavailable on Outlook for Android 5.2623.0This incident is now resolved. Multiple of our customers and users have confirmed that updating to Outlook for Android version 5.2624.1 restores full functionality of the Hoxhunt add-in. Please note: After updating…77h 22mResolved
Jun 9, 2026Link-based training packages (XSAT) not accessibleThis incident has been resolved.1h 29mResolved
Jun 8, 2026User pages on User Management not accessibleAs an addition to the user pages, the Agents page under Automations was also affected This issue is now resolved and both user pages under User Management and Agents page under Automations now load.9 minResolved
May 20, 2026Some users may experience issues with Instant FeedbackThis incident has been resolved. The issue causing some users to experience a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback has been fixed and…23h 8mResolved
May 8, 2026Hoxhunt External GraphQL API docs are not fully accessibleHoxhunt External GraphQL API docs are again available via https://app.hoxhunt.com/docs/graphql-external/ . Hoxhunt Support2h 9mResolved
May 6, 2026Benchmarks page on Admin portal does not load for some organizationsThis incident has been resolved. Root cause: A code change released yesterday caused certain benchmark simulations to fail loading in the admin portal. The issue was resolved in a follow-up release today. Apologies for…20h 11mResolved
May 4, 2026Temporary delay in Insights, Cloud Export, and Reports updatesAll reports in Insights as well as Hoxhunt Reports (Early Access) have been updated with fresh data as well. This incident is now marked as Resolved. Hoxhunt Support20h 39mResolved
May 4, 2026Response portal not loadingThis issue is now resolved. Response portal and all subpages of response.hoxhunt.com are now loading again. Root cause: An infrastructure configuration change did not apply as expected, causing the application to fail…14 minResolved
Apr 10, 2026Instant Feedback not workingThis incident has been resolved.1h 51mResolved
Apr 8, 2026Issue with visibility of training contentAn issue affecting Hoxhunt‑owned quiz modules has been resolved. The issue caused these modules to not be visible to administrators or assignable to new training packages. It also impacted Hoxhunt‑owned quiz completions…4h 22mResolved
Mar 27, 2026Users may not be able to access XSAT training packages that contain custom contentThis incident has been resolved. XSAT training can again be accessed normally. Hoxhunt Support50 minResolved
Mar 11, 2026Delivery issues in mail sendingA fix was implemented, and email delivery returned to normal little over an hour ago. This incident has now been resolved.3h 31mResolved
Feb 20, 2026Some users cannot complete Security Awareness Training assigned to themThis incident has been resolved.1h 23mResolved
Feb 2, 2026Temporary Delay in Insights and Cloud Export UpdatesThis incident has been resolved.23h 53mResolved
Jan 23, 2026Data duplication anomaly detectedWe are resolving this incident. The data on Insights portal is fixed and we have provided fixed data via Cloud Export to those customers that were affected by this incident. Apologies for the inconvenience caused.7h 35mResolved
Jan 13, 2026Background processing delays affecting notifications, email delivery, and linksThis incident has been resolved.2h 54mResolved
Jan 12, 2026Quizzes cannot be answered in a small number of training packages (SAT)This incident has been resolved.20h 31mResolved
Jan 5, 2026Delivery issues in mail sendingThis incident has now been resolved. Hoxhunt Support18h 38mResolved
Jan 2, 2026Background task issues affecting multiple Hoxhunt components**Incident window \(UTC\):** **Jan 1, 2026 02:30 – Jan 2, 2026 16:30** ### Summary Between January 1st and January 2nd, we experienced a disruption in our background processing system. During this period, background…71h 29mResolved
Dec 30, 2025Quizzes cannot be answered in a small number of training packages (SAT)This incident has been resolved.143h 49mResolved
Dec 22, 2025Number of Security Awareness Training videos and images not loadingThis issue is now resolved and all missing images and videos are now restored. Apologies for the inconvenience caused.38 minResolved
Dec 11, 2025Issues related to training packages (SAT)We are resolving this incident. After investigation it was revealed the number of training package reminder emails that were not sent due to this incident was minimal. Those users that are suppose to still receive…2h 45mResolved
Dec 5, 2025Hoxhunt performance issue due to Cloudflare Global Network issuesCloudflare has informed the issue is resolved. Cause: "A change made to how Cloudflare's Web Application Firewall parses requests caused Cloudflare's network to be unavailable for several minutes" Source and more…46 minResolved
Nov 27, 2025Threat indicator/markers type micro-training does not proceedThis issue is now resolved. If needed users can visit game.hoxhunt.com and click on the received simulations in the Activities section to (re)do any micro-trainings. Apologies for the inconvenience.31 minResolved
Nov 25, 2025Delivery issues in mail sendingThis incident has now been resolved. Apologies for any inconvenience caused.3h 8mResolved
Nov 24, 2025Deploying Outlook add-ins might fail via Integrated Apps page of the M365 admin centerThis incident has now been declared as resolved. Microsoft's global rollout for the fix took some time but Hoxhunt has verified in its own test environments that add-in deployment again working as expected. Hoxhunt…51h 56mResolved
Nov 18, 2025Hoxhunt performance issue due to Cloudflare Global Network issuesAccording to Cloudflare, all services are now operating normally, and it is considered safe to re-enable any Cloudflare services that were temporarily disabled during the incident. Cloudflare’s engineering teams…6h 5mResolved
Nov 13, 2025Insights CxO report not updatedThis issue is now resolved. Insights CxO reports are now updated. Apologies any the inconvenience caused.4h 18mResolved
Nov 6, 2025Manual changes to user information cannot be saved in Admin PortalThis issue is now resolved. Please contact support@hoxhunt.com for any related questions.24h 17mResolved

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How to Read This Hoxhunt Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Hoxhunt acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Hoxhunt outage in this window ran 5d 23h, against a mean recovery of 16h 23m. If you depend on Hoxhunt in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.