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Is IgniteTech Down?

SaaSLive status, outages, and incident history

Degraded. IgniteTech is up but having problems.

IgniteTech is reporting degraded performance as of November 10, 2026. Expect slower responses or more errors. The affected components are listed below.

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How we know: the official IgniteTech status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

IgniteTech Status Summary

As of 01:56 UTC on 10 November 2026, IgniteTech is reporting degraded performance. PulsAPI checked IgniteTech's official status page and found 48 of 50 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.37% uptime for IgniteTech, counting degraded performance as up. The latest incident, "Jive Cloud US and EU: single sign-on failures on some sites", was on Nov 9, 2026 and lasted 7h 51m.

Cite as: PulsAPI, “IgniteTech status”, checked 10 November 2026, 01:56 UTC. https://www.pulsapi.com/services/ignitetech

IgniteTech Component Status

2 of 50 IgniteTech components are impaired. Worst problems listed first.

2degraded48operational
Jive » Jive Cloud EU Region
Degraded
Jive » Jive Cloud US Region
Degraded
Acorn
Operational

47 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking AnswerHub, DNN Software, Eloquens, EPM Live » APPS22, EPM Live » EPML, EPM Live » Khoros Test component, Firm58, FogBugz » API, FogBugz » Cases/Case History, FogBugz » Database, FogBugz » ElasticSearch, FogBugz » Email, and 35 more.

See all of them free

Component statuses may change independently during partial outages.

Recent IgniteTech Outages & Incidents

Incident history from the official IgniteTech status page, including resolution updates.

Jive Cloud US and EU: single sign-on failures on some sitesResolved Nov 9, 2026 · 7h 51mResolved

Single sign-on has been restored for all Jive Cloud sites that were affected after the 14.4.1 update, through identity-provider configuration updates and, for one site, a rollback to the previous version. We are continuing to monitor to confirm sign-ins remain stable, and we are contacting a small number of customers with expired or expiring identity-provider certificates to schedule updates while a permanent fix will be developed and included in a future Jive release. --- [2026-11-09T18:04:28.841Z] (identified) Since the recent Jive update, users on some Jive sites in the US and EU can't sign in through single sign-on (SSO). We have identified the cause and are fixing the affected sites one by one.

SSL certificate errors on some connectionsResolved Oct 23, 2026 · 162h 49mResolved

The affected SSL certificates have been replaced, and post-change checks confirm the affected endpoints are operating normally. This incident is now resolved. --- [2026-10-24T01:45:50.716Z] (identified) We are continuing to work on a fix for this issue. --- [2026-10-23T15:05:23.727Z] (identified) We are continuing to work on a fix for this issue. --- [2026-10-23T05:40:43.063Z] (identified) We are continuing to work on a fix for this issue. --- [2026-10-23T05:35:29.333Z] (identified) We have identified an issue with SSL certificates on some endpoints. Some users may see certificate errors. This is more likely on Firefox, Apple devices, corporate proxies and strict API integrations. Other clients may not be affected. We are replacing the affected certificates and will update this page when the work is complete. Your data is not affected.

[FogBugz] Microsoft 365 mailbox authorization failuresResolved Sep 30, 2026 · 11h 30mResolved

This issue should be resolved now. --- [2026-09-30T14:01:00.970Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-09-30T13:32:33.947Z] (identified) The issue has been identified and a fix is being implemented. --- [2026-09-30T12:36:03.472Z] (investigating) We are aware of an issue affecting the ability to authorize Microsoft 365 (Exchange Online) mailboxes in FogBugz. Users attempting to connect or re-authorize an Exchange Online mailbox may receive a sign-in error and be unable to complete authorization. Our team is actively investigating and working to restore normal functionality. We will post an update as soon as we have more information. We apologize for the inconvenience and appreciate your patience.

Upcoming maintenance

Announced by IgniteTech. Planned work, not an outage.

Placeable Application Release - Nov 11, 2026Scheduled for Nov 11, 2026 · 4h 0mScheduled

We will be performing scheduled maintenance on the Placeable platform. Services will be updated one at a time and some users may experience slightly slower responses or a brief interruption. No full outage is expected.

Placeable - Scheduled maintenanceScheduled for Nov 12, 2026 · 4h 0mScheduled

We will perform scheduled maintenance on the Placeable platform on Thursday, 12 November 2026, between 06:00 and 10:00 UTC. During this window, Placeable Workbench may experience brief interruptions. Locator pages are not affected.

IgniteTech Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a IgniteTech incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 12100.00% average · 50 days with incidentsNov 10

Going further back: IgniteTech uptime by month and every recorded IgniteTech outage.

Live IgniteTech Outage Reports

Problems reported by engineers using IgniteTech. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No IgniteTech problems reported yet.

Are you seeing IgniteTech problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About IgniteTech

Is IgniteTech down? IgniteTech reports live availability for 55 components at status.jivesoftware.com, among them Acorn, APPS22 and Enterprise. Track IgniteTech outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured IgniteTech uptime at 99.37%. Response times, incident history, and SLA tracking for IgniteTech are available on the PulsAPI dashboard.

IgniteTech Status FAQ

Is IgniteTech down right now?

The verdict at the top of this page comes from the latest poll of the official IgniteTech status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if IgniteTech is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until IgniteTech recovers.

How do I check IgniteTech uptime history?

PulsAPI tracks IgniteTech uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.37%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever IgniteTech changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect IgniteTech outages?

PulsAPI reads the official IgniteTech status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual IgniteTech components?

Yes. PulsAPI monitors 50 individual IgniteTech components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when IgniteTech goes down?

Yes. Create a free account and subscribe to IgniteTech: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with IgniteTech to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot IgniteTech problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor IgniteTech?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so IgniteTech plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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