IgniteTech Outage History

70 incidents recorded over the last 365 days, 26 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live IgniteTech status100.00% uptime history

Every Recorded IgniteTech Incident

IgniteTech incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 7, 2026Routine MaintenanceJive Unity production instances will be upgraded to Jive 14.4.0 during the scheduled weekend maintenance window of November 7th - 8th. Instances may show the maintenance page while the changes are taking place.48h 0mScheduled
Oct 25, 2026Scheduled Database Maintenance – Sunday 25 October 2026The scheduled maintenance has been completed.5h 0mScheduled
Oct 24, 2026Scheduled Database Maintenance – Saturday 24 October 2026The scheduled maintenance has been completed.5h 0mScheduled
Oct 23, 2026SSL certificate errors on some connectionsThe affected SSL certificates have been replaced, and post-change checks confirm the affected endpoints are operating normally. This incident is now resolved.162h 49mResolved
Oct 23, 2026Jive Unity Global Infrastructure Maintenance - Oct 23-24, 2026The scheduled maintenance has been completed.48h 0mScheduled
Oct 18, 2026Scheduled Database Maintenance – Sunday 18 October 2026The scheduled maintenance has been completed.4h 0mScheduled
Oct 16, 2026Jive Unity Global Infrastructure MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Oct 11, 2026Infrastructure Maintenance - Oct 11, 2026The scheduled maintenance has been completed.6h 0mScheduled
Sep 30, 2026[FogBugz] Microsoft 365 mailbox authorization failuresThis issue should be resolved now.11h 30mResolved
Sep 30, 2026Jive Unity Routine Version Upgrade to 14.3.0 GAThe scheduled maintenance has been completed.6h 0mScheduled
Sep 29, 2026Jive Unity Routine Version Upgrade to 14.3.0 GAThe scheduled maintenance has been completed.6h 0mScheduled
Sep 28, 2026[Fogbugz] Errors and timeouts affecting search, filters, and API requestsThe fix has been verified. Search, saved filters, dashboards, and API requests that rely on search or filters are responding normally, and we are no longer seeing the errors or timeouts associated with this incident.26h 36mResolved
Sep 25, 2026[Fogbugz] Errors and timeouts affecting search, filters, and API requestsThis incident has been resolved. Search, filters, dashboards and API requests have been working normally since the fix applied on September 25.17h 40mResolved
Sep 20, 2026Scheduled Maintenance – Database Configuration UpdateThe scheduled maintenance has been completed.2h 0mScheduled
Sep 12, 2026Jive Unity 14.2.0 GA Upgrade and Instance Optimization [ Day 5 ]The scheduled maintenance has been completed.1h 0mScheduled
Sep 11, 2026Jive Unity 14.2.0 GA Upgrade and Instance Optimization [ Day 4 ]The scheduled maintenance has been completed.1h 0mScheduled
Sep 10, 2026FogBugz Infrastructure MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 10, 2026Jive Unity 14.2.0 GA Upgrade and Instance Optimization [ Day 3 ]The scheduled maintenance has been completed.1h 0mScheduled
Sep 9, 2026Kiln access blockedKiln should be accessible now.15 minResolved
Sep 9, 2026Jive Unity 14.2.0 GA Upgrade and Instance Optimization [ Day 2 ]The scheduled maintenance has been completed.1h 0mScheduled
Sep 8, 2026Jive Unity 14.2.0 GA Upgrade and Instance Optimization [1st Day]We will be undergoing scheduled maintenance during this time.6h 0mScheduled
Sep 8, 2026Jive Unity 14.2.0 GA Upgrade and Instance Optimization [ Day 1 ]The scheduled maintenance has been completed.1h 0mScheduled
Sep 5, 2026Jive Unity 14.1.0 GA Version Upgrade 2026-09-05 to 2026-09-07The scheduled maintenance has been completed.54h 0mScheduled
Aug 29, 2026Jive Unity 14.1.0 GA Version Upgrade 2026-08-29 to 2026-08-31The scheduled maintenance has been completed.54h 0mScheduled
Aug 28, 2026Jive Unity 14.1.0 GA Version Upgrade 2026-08-28The scheduled maintenance has been completed.6h 0mScheduled
Aug 27, 2026Jive Unity 14.1.0 GA Version Upgrade 2026-08-27The scheduled maintenance has been completed.6h 0mScheduled
Aug 26, 2026Jive Unity 14.1.0 GA Version Upgrade 2026-08-26The scheduled maintenance has been completed.6h 0mScheduled
Aug 22, 2026Jive Instances Slow / Not LoadingThis incident has been resolved.47h 51mResolved
Aug 15, 2026Jive Unity 14.1.0 GA Version Upgrade 2026-08-15The scheduled maintenance has been completed.54h 0mScheduled
Aug 14, 2026Jive Unity 14.1.0 GA Version Upgrade 2026-08-14The scheduled maintenance has been completed.6h 0mScheduled
Aug 8, 2026Scheduled Maintenance - August 8-10The scheduled maintenance has been completed.54h 0mScheduled
Aug 1, 2026Jive Unity 14.1.0 GA Version UpgradeThe scheduled maintenance has been completed.54h 0mScheduled
Jul 27, 2026Search not working for Jive UnityThe search issues affecting certain Jive instances have been resolved.10h 40mResolved
Jul 27, 2026Delayed inbound email processing for some FogBugz mailboxesThis incident has been resolved. Inbound email processing remains operational, and no additional impact has been observed following the mitigation.92h 21mResolved
Jul 26, 2026Scheduled Maintenance – Kubernetes Infrastructure UpgradeThe scheduled maintenance has been completed.6h 0mScheduled
Jul 23, 2026Sococo Embedded Media Service DisruptionThe issue affecting SOCOCO has been fixed. The updated version was deployed to production, and the resolution was successfully validated. Please contact Support if you continue to experience any problems.10h 16mResolved
Jul 18, 2026Fogbugz Platform UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Jul 3, 2026Jive Unity Routine Version Upgrade to 14.00 GAThe scheduled maintenance has been completed.48h 0mScheduled
Jun 28, 2026FogBugz access and API errorsThe issue affecting access to FogBugz and causing intermittent API errors has now been resolved. We appreciate your patience while we worked to resolve this issue.6h 34mResolved
Jun 13, 2026Scheduled Maintenance - StreetSmartThe scheduled maintenance has been completed.3h 0mScheduled
Jun 7, 2026Maintenance Window for FogbugzThe scheduled maintenance has been completed.4h 0mScheduled
Jun 5, 2026Jive Unity Routine Scheduled Infrastructure MaintenanceThe scheduled maintenance has been completed.48h 59mScheduled
Jun 5, 2026Scheduled Maintenance — Jive UnityThe scheduled maintenance has been completed.6h 0mScheduled
Jun 4, 2026Scheduled Maintenance — Jive UnityThe scheduled maintenance has been completed.6h 0mScheduled
Jun 3, 2026Scheduled Maintenance — Jive UnityThe scheduled maintenance has been completed.6h 0mScheduled
Jun 2, 2026Scheduled Maintenance — Jive UnityThe scheduled maintenance has been completed.6h 0mScheduled
Jun 1, 2026Scheduled Maintenance — Jive UnityThe scheduled maintenance has been completed.6h 0mScheduled
May 29, 2026Scheduled Maintenance — Jive UnityThe scheduled maintenance has been completed.48h 59mScheduled
May 27, 2026Placeable - Kubernetes Cluster UpgradeThe scheduled maintenance has been completed.2h 0mScheduled
May 22, 2026Scheduled maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 17, 2026Scheduled Maintenance for Jive UnityThe scheduled maintenance has been completed.6h 0mScheduled
May 16, 2026Sheduled Maintenance for Jive UnityThe scheduled maintenance has been completed.6h 0mScheduled
May 10, 2026production instances will undergo a routine version upgrade to RC-6 during the scheduled maintenance window.The scheduled maintenance has been completed.6h 0mScheduled
May 9, 2026Jive Unity production instances will undergo a routine version upgrade to RC-6 during the scheduled maintenance window.The scheduled maintenance has been completed.6h 0mScheduled
May 7, 2026Jive - System Error Viewing All User ProfilesThe incident has been resolved99h 37mResolved
Mar 11, 2026Jive Cloud activity feed and new post indicators not updating in US regionWe have confirmed that the activity feed and new post indicators are now loading correctly and this issue has been resolved.27h 20mResolved
Mar 11, 2026Jive Cloud videos stuck in encoding or error stateThe issue with videos stuck in encoding or error state has been resolved.8h 56mResolved
Mar 8, 2026[Streetsmart] Experiencing issues related to shifts, jobs and device connectivityThe issues with shifts, jobs and device connectivity have been resolved.53h 32mResolved
Feb 28, 2026StreetSmart Workforce app missing from iOS App StoreThe StreetSmart Workforce App is available in the App Store and we have confirmed that downloads and installs are working.248h 58mResolved
Feb 17, 2026Streetsmart login issuesWe have now resolved the login issues for Streetsmart.26h 18mResolved
Feb 6, 2026FogBugz Performance DegradationThe fix that was introduced has resolved the issue with FogBugz performance.108h 55mResolved
Jan 26, 2026Streetsmart locations not refreshingThe issue affecting location refreshes for StreetSmart has been resolved. Please contact Support if you experience any further issues.65h 38mResolved
Jan 24, 2026Intermittent Service Disruptions (Placeable)The incident has been resolved and all services are operating normally.35h 35mResolved
Jan 15, 2026Web login and potentially other services returning 504 errorsThe incident has been resolved and all services are operating normally.45h 55mResolved
Dec 29, 2025Email Delivery IssuesThe issue affecting email delivery for forms and reports has been resolved. Emails are now being delivered as expected.9h 53mResolved
Dec 29, 2025Login Issues on the Web PortalThis incident has been resolved now.1h 40mResolved
Dec 26, 2025StreetSmart App Login & Device Activation ErrorsThe issue affecting login and device activation in the StreetSmart app has been resolved.78h 14mResolved
Dec 5, 2025FogBugz On-Demand users may be unable to save wiki editsThis incident has been resolved.8h 37mResolved
Nov 18, 2025Cloudflare Incident Impacting DNNThe Cloudflare outage has now been resolved: https://www.cloudflarestatus.com/9h 27mResolved
Nov 14, 2025https://dnnsoftware.com/ is downThe incident is now resolved.39 minResolved

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How to Read This IgniteTech Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before IgniteTech acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single IgniteTech outage in this window ran 10d 8h, against a mean recovery of 1d 2h. If you depend on IgniteTech in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.