InfluxDB Cloud Outage History

53 incidents recorded over the last 365 days, 33 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded InfluxDB Cloud Incident

InfluxDB Cloud incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 29, 2026Query Performance Degradation in Azure West Europe# RCA # Query Performance Degradation in Azure West Europe, September 27 to October 1, 2026 ## Summary From the evening of September 27 to the morning of September 30 \(UTC\), customers in the Azure West Europe…84h 49mResolved
Sep 28, 2026Degraded Query Performance in Azure West EuropeThis incident has been resolved.11h 46mResolved
Sep 16, 2026Query performance degradation in Azure Westeurope.This incident has been resolved.6h 48mResolved
Sep 11, 2026SSO Login Service Availability (other login methods not affected)This incident has been resolved.2h 54mResolved
Sep 11, 2026Query performance degradation in Azure Westeurope# **Root Cause Analysis: Query Latency on September 11, 2026** Region: Azure West Europe Cluster: prod01-eu-west-1 ‌ ‌ **Incident report: query latency in Azure West Europe, September 11, 2026** On the morning of…1h 1mResolved
Sep 7, 2026Query performance degradation in Azure West Europe# **Root Cause Analysis: Query Latency on September 7, 2026** Region: Azure West Europe Cluster: prod01-eu-west-1 ## **Summary and impact** On September 7, 2026, some customers in Azure West Europe experienced…5h 51mResolved
Aug 25, 2026Query performance degradation in Azure Westeurope# **Root Cause Analysis: Query Latency on August 25, 2026** Region: Azure West Europe Cluster: prod01-eu-west-1 ## **Summary and impact** On August 25, 2026, some customers in Azure West Europe experienced increased…1h 52mResolved
May 27, 2026Increased Error rates in Azure eastusThis incident has been resolved.1h 6mResolved
May 14, 2026InfluxDB Cloud Serverless Scheduled Maintenance Notification, May 14, 2026The scheduled maintenance has been completed.2h 0mScheduled
May 13, 2026InfluxDB Cloud Serverless Scheduled Maintenance Notification, May 13, 2026The scheduled maintenance has been completed.2h 0mScheduled
Apr 27, 2026InfluxDB Cloud Portal Scheduled Maintenance NotificationThe scheduled maintenance has been completed.1h 0mScheduled
Apr 23, 2026InfluxDB Cloud Dedicated Admin Interface Maintenance NotificationThe scheduled maintenance has been completed.2h 0mScheduled
Apr 13, 2026Upgrade and maintenance of Postgres (Azure/eastus)The scheduled maintenance has been completed.2h 0mScheduled
Apr 10, 2026Upgrade and maintenance of Postgres (Azure/westeurope)The scheduled maintenance has been completed.2h 0mScheduled
Apr 9, 2026Upgrade and maintenance of Postgres (GCP/us-central1-2)The scheduled maintenance has been completed.2h 0mScheduled
Apr 8, 2026Upgrade and maintenance of Postgres (GCP/us-central1)The scheduled maintenance has been completed.2h 0mScheduled
Apr 7, 2026Upgrade and maintenance of Postgres (AWS/us-west-2-2)The scheduled maintenance has been completed.2h 0mScheduled
Apr 6, 2026Upgrade and maintenance of Postgres (AWS/us-east-1)The scheduled maintenance has been completed.2h 0mScheduled
Apr 3, 2026Upgrade and maintenance of Postgres (AWS/us-west-2)The scheduled maintenance has been completed.2h 0mScheduled
Apr 2, 2026Upgrade and maintenance of Postgres (AWS/eu-central-1)The scheduled maintenance has been completed.2h 0mScheduled
Mar 17, 2026Degraded query performance in AWS eu-central-1 ServerlessThis incident has been resolved.3h 22mResolved
Mar 10, 2026Intermittent Read/Write errors in Azure prod01-us-east-1This incident has been resolved.2h 58mResolved
Mar 6, 2026Elevated Ingest Failures: Cloud Serverless AWS, EU-CentralThis incident has been resolved.1h 29mResolved
Feb 18, 2026Outage of Cloud Dedicated Management API and Admin UICloud Dedicated Management API and Admin UI access issue has been resolved.47 minResolved
Feb 16, 2026Outage of Cloud Dedicated Management API and Admin UICloud Dedicated Management API and Admin UI access issue has been resolved.24h 22mResolved
Feb 12, 2026Query errors in Azure West EuropeThis incident has been resolved.5h 4mResolved
Feb 10, 2026Restoration of historical data in AWS, US-East-1## Summary A software change was introduced that was intended to improve data compaction for very large partitions. The change had a bug that, under certain circumstances, caused some data to be dropped during the…651h 39mResolved
Jan 26, 2026Intermittent UI login errors on AWS us-east-1This incident has been resolved.11 minResolved
Jan 23, 2026Query failures in US-EAST-1This incident has been resolved.4h 22mResolved
Jan 21, 2026Cloud2 UI in the AWS EU-CENTRAL Region Experiencing Intermittent Authentication Issues (read/write tokens are not affected)This incident has been resolved.39 minResolved
Jan 20, 2026Increased query failures in AWS eu-central-1This incident has been resolved.4h 10mResolved
Jan 15, 2026Intermittent Authentication Issues for AWS EU-CENTRAL (read/write token authentication is not affected)**Summary** On January 15, 2026, user login for Cloud 2 was failing intermittently in the eu-central AWS cluster. The impact was that for some users, they could not login via the web UI. For others, they were able to…23h 2mResolved
Jan 15, 2026Disrupted query performance in AWS eu-central-1This incident has been resolved.2h 14mResolved
Jan 12, 2026Query errors in AWS eu-central-1This incident has been resolved.37 minResolved
Jan 9, 2026Outage in AWS eu-central-1 - visibility to tasksThis incident has been resolved.101h 14mResolved
Jan 8, 2026High query error rates in AWS EU-CENTRAL-1 clusterThis incident has been resolved.4h 54mResolved
Jan 6, 2026Increase in query times in the US-EAST-1 and EU-CENTRAL-1 clustersThis incident has been resolved.7h 49mResolved
Dec 18, 2025Upgrade and maintenance of Postgres (GCP-US-central1-2)The scheduled maintenance has been completed.2h 0mScheduled
Dec 17, 2025Upgrade and maintenance of Postgres (GCP-us-central1)The scheduled maintenance has been completed.2h 0mScheduled
Dec 16, 2025Upgrade and maintenance of Postgres (Azure/eastus)The scheduled maintenance has been completed.2h 0mScheduled
Dec 15, 2025Upgrade and maintenance of Postgres (Azure/westeurope)The scheduled maintenance has been completed.2h 0mScheduled
Dec 9, 2025Degraded Query Performance For Multiple Cloud Dedicated ClustersQuery error rates have returned to normal levels5h 51mResolved
Dec 9, 2025Query errors in AWS eu-central-1 (Serverless)This incident has been resolved.1h 47mResolved
Dec 2, 2025Upgrade and maintenance of Postgres (AWS eu-central-1)The scheduled maintenance has been completed.2h 0mScheduled
Nov 26, 2025Upgrade and maintenance of Postgres (AWS us-east-1)The scheduled maintenance has been completed.2h 0mScheduled
Nov 25, 2025Upgrade and maintenance of Postgres (AWS us-west-2-2)The scheduled maintenance has been completed.2h 0mScheduled
Nov 24, 2025Upgrade and maintenance of Postgres (AWS us-west-2-1)The scheduled maintenance has been completed.2h 0mScheduled
Nov 20, 2025InfluxDB Cloud Serverless UI isn’t showing measurements, and the issue is also affecting API queries.This incident has been resolved.35 minResolved
Nov 20, 2025Google OAuth Logins issues for Dedicated and Serverless customersThis incident has been resolved.5h 15mResolved
Nov 18, 2025Degraded query performance in GCP us-central1This incident has been resolved.5h 58mResolved
Nov 11, 2025Degraded read performance in Azure US-East 1RCA for Cloud 2 prod01-us-east-1 outage on Nov 11, 2025 # Summary The incident began during a planned migration of storage pods to a newer, more performant node class in Azure. The root cause was insufficient capacity…24h 56mResolved
Nov 10, 2025Degraded query performance in GCP us-central1RCA for Cloud 2 prod01-us-central-1 query outage on Nov 10, 2025 # Summary The SRE team has been working on a long-term project to review and rebalance the storage workloads, to provide better separation of workloads…2h 48mResolved
Nov 5, 2025Degraded writes in AWS us-east-1 Serverless ClusterThe incident has been resolved, and operations are back to normal3h 37mResolved

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How to Read This InfluxDB Cloud Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before InfluxDB Cloud acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single InfluxDB Cloud outage in this window ran 27d 3h, against a mean recovery of 19h 43m. If you depend on InfluxDB Cloud in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.