InfluxDB Cloud Outage History
53 incidents recorded over the last 365 days, 33 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded InfluxDB Cloud Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 29, 2026 | Query Performance Degradation in Azure West Europe# RCA # Query Performance Degradation in Azure West Europe, September 27 to October 1, 2026 ## Summary From the evening of September 27 to the morning of September 30 \(UTC\), customers in the Azure West Europe… | 84h 49m | Resolved |
| Sep 28, 2026 | Degraded Query Performance in Azure West EuropeThis incident has been resolved. | 11h 46m | Resolved |
| Sep 16, 2026 | Query performance degradation in Azure Westeurope.This incident has been resolved. | 6h 48m | Resolved |
| Sep 11, 2026 | SSO Login Service Availability (other login methods not affected)This incident has been resolved. | 2h 54m | Resolved |
| Sep 11, 2026 | Query performance degradation in Azure Westeurope# **Root Cause Analysis: Query Latency on September 11, 2026** Region: Azure West Europe Cluster: prod01-eu-west-1 **Incident report: query latency in Azure West Europe, September 11, 2026** On the morning of… | 1h 1m | Resolved |
| Sep 7, 2026 | Query performance degradation in Azure West Europe# **Root Cause Analysis: Query Latency on September 7, 2026** Region: Azure West Europe Cluster: prod01-eu-west-1 ## **Summary and impact** On September 7, 2026, some customers in Azure West Europe experienced… | 5h 51m | Resolved |
| Aug 25, 2026 | Query performance degradation in Azure Westeurope# **Root Cause Analysis: Query Latency on August 25, 2026** Region: Azure West Europe Cluster: prod01-eu-west-1 ## **Summary and impact** On August 25, 2026, some customers in Azure West Europe experienced increased… | 1h 52m | Resolved |
| May 27, 2026 | Increased Error rates in Azure eastusThis incident has been resolved. | 1h 6m | Resolved |
| May 14, 2026 | InfluxDB Cloud Serverless Scheduled Maintenance Notification, May 14, 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 13, 2026 | InfluxDB Cloud Serverless Scheduled Maintenance Notification, May 13, 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 27, 2026 | InfluxDB Cloud Portal Scheduled Maintenance NotificationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 23, 2026 | InfluxDB Cloud Dedicated Admin Interface Maintenance NotificationThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 13, 2026 | Upgrade and maintenance of Postgres (Azure/eastus)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 10, 2026 | Upgrade and maintenance of Postgres (Azure/westeurope)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 9, 2026 | Upgrade and maintenance of Postgres (GCP/us-central1-2)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 8, 2026 | Upgrade and maintenance of Postgres (GCP/us-central1)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 7, 2026 | Upgrade and maintenance of Postgres (AWS/us-west-2-2)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 6, 2026 | Upgrade and maintenance of Postgres (AWS/us-east-1)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 3, 2026 | Upgrade and maintenance of Postgres (AWS/us-west-2)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 2, 2026 | Upgrade and maintenance of Postgres (AWS/eu-central-1)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Mar 17, 2026 | Degraded query performance in AWS eu-central-1 ServerlessThis incident has been resolved. | 3h 22m | Resolved |
| Mar 10, 2026 | Intermittent Read/Write errors in Azure prod01-us-east-1This incident has been resolved. | 2h 58m | Resolved |
| Mar 6, 2026 | Elevated Ingest Failures: Cloud Serverless AWS, EU-CentralThis incident has been resolved. | 1h 29m | Resolved |
| Feb 18, 2026 | Outage of Cloud Dedicated Management API and Admin UICloud Dedicated Management API and Admin UI access issue has been resolved. | 47 min | Resolved |
| Feb 16, 2026 | Outage of Cloud Dedicated Management API and Admin UICloud Dedicated Management API and Admin UI access issue has been resolved. | 24h 22m | Resolved |
| Feb 12, 2026 | Query errors in Azure West EuropeThis incident has been resolved. | 5h 4m | Resolved |
| Feb 10, 2026 | Restoration of historical data in AWS, US-East-1## Summary A software change was introduced that was intended to improve data compaction for very large partitions. The change had a bug that, under certain circumstances, caused some data to be dropped during the… | 651h 39m | Resolved |
| Jan 26, 2026 | Intermittent UI login errors on AWS us-east-1This incident has been resolved. | 11 min | Resolved |
| Jan 23, 2026 | Query failures in US-EAST-1This incident has been resolved. | 4h 22m | Resolved |
| Jan 21, 2026 | Cloud2 UI in the AWS EU-CENTRAL Region Experiencing Intermittent Authentication Issues (read/write tokens are not affected)This incident has been resolved. | 39 min | Resolved |
| Jan 20, 2026 | Increased query failures in AWS eu-central-1This incident has been resolved. | 4h 10m | Resolved |
| Jan 15, 2026 | Intermittent Authentication Issues for AWS EU-CENTRAL (read/write token authentication is not affected)**Summary** On January 15, 2026, user login for Cloud 2 was failing intermittently in the eu-central AWS cluster. The impact was that for some users, they could not login via the web UI. For others, they were able to… | 23h 2m | Resolved |
| Jan 15, 2026 | Disrupted query performance in AWS eu-central-1This incident has been resolved. | 2h 14m | Resolved |
| Jan 12, 2026 | Query errors in AWS eu-central-1This incident has been resolved. | 37 min | Resolved |
| Jan 9, 2026 | Outage in AWS eu-central-1 - visibility to tasksThis incident has been resolved. | 101h 14m | Resolved |
| Jan 8, 2026 | High query error rates in AWS EU-CENTRAL-1 clusterThis incident has been resolved. | 4h 54m | Resolved |
| Jan 6, 2026 | Increase in query times in the US-EAST-1 and EU-CENTRAL-1 clustersThis incident has been resolved. | 7h 49m | Resolved |
| Dec 18, 2025 | Upgrade and maintenance of Postgres (GCP-US-central1-2)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 17, 2025 | Upgrade and maintenance of Postgres (GCP-us-central1)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 16, 2025 | Upgrade and maintenance of Postgres (Azure/eastus)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 15, 2025 | Upgrade and maintenance of Postgres (Azure/westeurope)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 9, 2025 | Degraded Query Performance For Multiple Cloud Dedicated ClustersQuery error rates have returned to normal levels | 5h 51m | Resolved |
| Dec 9, 2025 | Query errors in AWS eu-central-1 (Serverless)This incident has been resolved. | 1h 47m | Resolved |
| Dec 2, 2025 | Upgrade and maintenance of Postgres (AWS eu-central-1)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Nov 26, 2025 | Upgrade and maintenance of Postgres (AWS us-east-1)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Nov 25, 2025 | Upgrade and maintenance of Postgres (AWS us-west-2-2)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Nov 24, 2025 | Upgrade and maintenance of Postgres (AWS us-west-2-1)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Nov 20, 2025 | InfluxDB Cloud Serverless UI isn’t showing measurements, and the issue is also affecting API queries.This incident has been resolved. | 35 min | Resolved |
| Nov 20, 2025 | Google OAuth Logins issues for Dedicated and Serverless customersThis incident has been resolved. | 5h 15m | Resolved |
| Nov 18, 2025 | Degraded query performance in GCP us-central1This incident has been resolved. | 5h 58m | Resolved |
| Nov 11, 2025 | Degraded read performance in Azure US-East 1RCA for Cloud 2 prod01-us-east-1 outage on Nov 11, 2025 # Summary The incident began during a planned migration of storage pods to a newer, more performant node class in Azure. The root cause was insufficient capacity… | 24h 56m | Resolved |
| Nov 10, 2025 | Degraded query performance in GCP us-central1RCA for Cloud 2 prod01-us-central-1 query outage on Nov 10, 2025 # Summary The SRE team has been working on a long-term project to review and rebalance the storage workloads, to provide better separation of workloads… | 2h 48m | Resolved |
| Nov 5, 2025 | Degraded writes in AWS us-east-1 Serverless ClusterThe incident has been resolved, and operations are back to normal | 3h 37m | Resolved |
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How to Read This InfluxDB Cloud Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before InfluxDB Cloud acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single InfluxDB Cloud outage in this window ran 27d 3h, against a mean recovery of 19h 43m. If you depend on InfluxDB Cloud in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.