JazzHR Outage History

24 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live JazzHR status100.00% uptime history

Every Recorded JazzHR Incident

JazzHR incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 26, 2026Candidate export to ADP failingThis incident has been resolved. Incident Duration: Oct 22, 8:00 AM PT – the afternoon of Nov 3 PT Impact Summary: JazzHR customers exporting candidates to ADP received a "missing Company Code" error and exports did…218h 22mResolved
Oct 21, 2026JazzHR – Unable to Save Career Page SettingsResolved – JazzHR – Unable to Save Career Page Settings Incident Duration: Oct 21, 2026, ~11:25 AM – 12:40 PM (status page posted 12:15 PM; fix confirmed working 12:52 PM) Impact Summary: Some customers couldn't save…3h 13mResolved
Oct 21, 2026Identified – eSignature Features UnavailableJazzHR eSignature functionality has been restored and is operating normally. Thank you for your patience. Incident Duration: Oct 21, 2026, approximately 7:20 AM – 9:15 AM PT (about 2 hours) Impact Summary: During this…2h 30mResolved
Oct 16, 2026Issues Displaying Jobs via Embedded Basic Widget**Incident summary** On October 16, 2026, job listings embedded on some external career sites through the JazzHR Basic Widget failed to display. Candidates visiting affected sites saw a blank area where open jobs…4h 5mResolved
Aug 31, 2026Degraded Performance – Indeed Apply Integration for JazzHR**Incident Summary** Between August 26 and August 31, 2026, a technical issue affected the "Indeed Apply" feature for job postings. While job listings were still visible on Indeed, the streamlined application process…4h 18mResolved
Aug 24, 2026Office 365 Calendar IntegrationResolved: The issue affecting the Office 365 Calendar integration, which began around 9:00 PM ET on August 23, 2026, has been resolved. Customers should now be able to connect and sync calendar data normally. Our team…1h 0mResolved
Aug 10, 2026JazzHR application unavailableWindow: 14:01:44.592 - 14:08:02.363 EDT (6 min 18 s) Impact: JazzHR application was completely unavailable. Cause: Upgraded PHP 8.2 runtime rejecting type coercions PHP 7.4 runtime allowed Status: Resolved. Prod back on…-112 minResolved
Jul 30, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 21, 2026JazzHR Service DegradationUpdate: The issue remains resolved, and we have not observed any new issues. System performance and stability continue to operate within expected parameters. Our teams will continue monitoring as a precaution, but no…14h 35mResolved
Jun 22, 2026Service Disruption Due to Cloudflare OutageCloudflare has reported that its traffic engineering efforts have successfully mitigated the majority of congestion and packet loss associated with this incident. As a result, service conditions are improving; however…3h 38mResolved
Jun 18, 2026XML Feed issueStatus: Resolved and monitoring complete. The backlog catch-up process has been completed. All job data is now fully synchronized, and newly created jobs and job updates are being delivered correctly through both the…93h 4mResolved
Jun 9, 2026LinkedIn Job Distribution**Incident Summary** Between June 5 and June 11, 2026, JazzHR customers experienced issues where job postings were failing to syndicate to LinkedIn. The issue also caused broader delays in syncing candidate, job, and…137h 40mResolved
Jun 9, 2026Application Performance Degradation**Incident Summary** On June 8–9, 2026, some users experienced errors or were unable to access parts of the application for a period of approximately 18 hours. Because the affected component supports billing and…4h 46mResolved
May 19, 2026Brief Service InterruptionStatus: Resolved Start Time: 2:30 PM EDT Duration: 10 minutes Description: We experienced a brief service interruption beginning at ~2:30 PM EDT, which may have caused intermittent access issues for some…-742 minResolved
Apr 30, 2026Candidate Search & Reporting Issues in JazzHRThe issue affecting Candidate Search, Job List visibility, Custom Candidate Reports, and Advanced Visual Reporting (AVR) within JazzHR has been fully resolved. We will provide a Root Cause Analysis (RCA) within 7–10…49h 11mResolved
Apr 29, 2026ADP Integration issuesWe want to share an update on a recent automation issue, including what happened, how it was resolved, and the steps we’ve taken to prevent it from happening again. ## Customer Impact From the evening of April 28…6h 57mResolved
Apr 21, 2026Talent Fit MaintenanceThe Talent Fit module has been fully restored, and all systems are operating as expected. Our engineering teams have completed validation activities, and the feature is now fully available for customer use. For…48h 0mScheduled
Apr 20, 2026JazxHR - Gateway Timeout ErrorIssue: Jazz ATS experienced intermittent availability and downtime. Impact: Users may have been unable to access the platform or encountered errors during the affected window. Duration: Approximately 40 minutes — from…-97 minResolved
Apr 17, 2026Talent Fit Module Temporarily DisabledThe scheduled maintenance has been completed.72h 0mScheduled
Apr 17, 2026DNS Errors for Jazz Login Page - Cloudflare OutageCloudflare has marked this incident as resolved.4h 42mResolved
Apr 16, 2026Email Notifications Delayed or Missing for Job Approval RequestsThis incident has been resolved. Incident Duration: 4/14;2026 @ 2:52 PM ET – 4/16/2026 @ 10:25 AM ET Impact Summary: Users experienced delays in receiving emails for Job Approval Requests15 minResolved
Mar 28, 2026Brief outage affecting some JazzHR sitesWe experienced a brief outage affecting access to a limited number of JazzHR sites. Incident Duration: 8:04 pm EST - 8:15 pm EST – {End} Impact Summary: Affected users may have been presented with a Cloudflare timeout…-87 minResolved
Mar 3, 2026Advanced Visual Reporting - Delay in Reporting DataSystems have caught back up. All reporting data should now be up to date.17h 38mResolved
Dec 11, 2025Jazzhr Backend Systems UpgradeThe scheduled maintenance has been completed.8h 0mScheduled

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How to Read This JazzHR Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before JazzHR acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single JazzHR outage in this window ran 9d 2h, against a mean recovery of 1d 10h. If you depend on JazzHR in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.