Is JumpCloud Down?

Identity & AuthLive status, outages, and incident history

No. JumpCloud is up right now.

Every monitored JumpCloud system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · 60s while moving

Know the moment JumpCloud breaks

JumpCloud is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official JumpCloud status page

How we know: the official JumpCloud status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

JumpCloud Component Status

The main JumpCloud systems on this page. All 98 are operational right now.

98operational

Active Directory » Active Directory Integration - EU Region

Operational

Active Directory » Active Directory Integration - IN Region

Operational

Active Directory » Active Directory Integration - US Region

Operational

95 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Admin Console » Admin Console - EU Region, Admin Console » Admin Console - IN Region, Admin Console » Admin Console - US Region, Agent » Agent - EU Region, Agent » Agent - IN Region, Agent » Agent - US Region, AI Gateway » AI Gateway - EU Region, AI Gateway » AI Gateway - US Region, Android EMM » Android EMM - EU Region, Android EMM » Android EMM - US Region, Apple MDM » Apple MDM - EU Region, Apple MDM » Apple MDM - US Region, and 83 more.

See all of them free

Component statuses may change independently during partial outages.

Recent JumpCloud Outages & Incidents

Incident history from the official JumpCloud status page, including resolution updates.

Maintenance for Core Database (EU Region)Scheduled for Sep 26, 2026 · 1h 0mScheduled

We will be undergoing scheduled maintenance during this time. --- [2026-09-08T15:52:14.211-06:00] (scheduled) Scheduled Maintenance: Core Database Upgrade (India region) prd02 (EU Region) - Saturday, September 26th, 2026 - 02:30 - 03:30 UTC (04:30 - 05:30 CEST) Who's affected: Organizations hosted in JumpCloud's EU region. Other regions are not affected. What to expect: We're performing an upgrade to the core database that underpins the India region. Unlike most maintenance, this upgrade requires the regional database to be briefly moved to read-only. Within the window there is a brief period of roughly 10 minutes where JumpCloud services in the region may experience some interruption: °New Administrator admin logins may fail, but existing sessions should continue as read-only. °End users will be able to authenticate to JumpCloud and JumpCloud-protected resources (such as SSO applications) during the interruption, however there may be some slowness and limited functionality. °Changes cannot be saved. Creating or modifying users, devices, groups, policies, and other settings will fail during the window and should be retried once maintenance completes. °Device management is briefly delayed. Commands, enrollments, and agent-reported data submitted during the window are queued and should process automatically once the database returns to read-write. °API read requests may continue to work; write requests will fail during the window and should be retried afterward. Action required: None. All services reconnect automatically once maintenance completes, and any request that fails during the interruption will succeed on retry. No data is lost. We appreciate your patience while we complete this infrastructure upgrade. If you have any questions, please contact JumpCloud Support.

Maintenance for Core Database (IN Region)Scheduled for Sep 19, 2026 · 1h 0mScheduled

The scheduled maintenance has been completed. --- [2026-09-18T19:30:07.526-06:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-08T15:54:01.532-06:00] (scheduled) We will be undergoing scheduled maintenance during this time. --- [2026-09-08T15:49:35.336-06:00] (scheduled) Scheduled Maintenance: Core Database Upgrade (India region) Maintenance window: Saturday, September 19, 2026, 01:30 - 02:30 UTC (07:00 - 08:00 IST) Who's affected: Organizations hosted in JumpCloud's India region. Other regions are not affected. What to expect: We're performing an upgrade to the core database that underpins the India region. Unlike most maintenance, this upgrade requires the regional database to be briefly moved to read-only. Within the window there is a brief period of roughly 10 minutes where JumpCloud services in the region may experience some interruption: °New Administrator admin logins may fail, but existing sessions should continue as read-only. °End users will be able to authenticate to JumpCloud and JumpCloud-protected resources (such as SSO applications) during the interruption, however there may be some slowness and limited functionality. °Changes cannot be saved. Creating or modifying users, devices, groups, policies, and other settings will fail during the window and should be retried once maintenance completes. °Device management is briefly delayed. Commands, enrollments, and agent-reported data submitted during the window are queued and should process automatically once the database returns to read-write. °API read requests may continue to work; write requests will fail during the window and should be retried afterward. Action required: None. All services reconnect automatically once maintenance completes, and any request that fails during the interruption will succeed on retry. No data is lost. We appreciate your patience while we complete this infrastructure upgrade. If you have any questions, please contact JumpCloud Support.

RADIUS sign-in Increased login-failure ratesResolved Sep 14, 2026 · 4 minResolved

We are currently investigating an issue where after a password reset, some RADIUS sign-ins (VPN/Wi‑Fi) may fail with the new password. However - impacted users can still login with old password. We are investigating the cause of the issues currently, and will provide an update within one hour.

JumpCloud Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a JumpCloud incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed

Aug 8100.00% average · 2 days with incidentsSep 25

Live JumpCloud Outage Reports

Problems reported by engineers using JumpCloud. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No JumpCloud problems reported yet.

Something wrong with JumpCloud on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About JumpCloud

Is JumpCloud down? JumpCloud reports live availability for 140 components at status.jumpcloud.com, among them General Access API - US Region, Admin Console - US Region and LDAP - US Region. Track JumpCloud outages, degradations and past incidents here, with uptime history and alerts across your identity and access stack.

Over the past 30 days, PulsAPI has measured JumpCloud uptime at 100.00%. Response times, incident history, and SLA tracking for JumpCloud are available on the PulsAPI dashboard.

JumpCloud Status FAQ

Is JumpCloud down right now?

The verdict at the top of this page comes from the latest poll of the official JumpCloud status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if JumpCloud is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until JumpCloud recovers.

How do I check JumpCloud uptime history?

PulsAPI tracks JumpCloud uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever JumpCloud changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect JumpCloud outages?

PulsAPI reads the official JumpCloud status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual JumpCloud components?

Yes. PulsAPI monitors 98 individual JumpCloud components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when JumpCloud goes down?

Yes. Create a free account and subscribe to JumpCloud: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with JumpCloud to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot JumpCloud problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor JumpCloud?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so JumpCloud plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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