Kajabi Outage History

65 incidents recorded over the last 365 days, 63 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Kajabi status100.00% uptime history

Every Recorded Kajabi Incident

Kajabi incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 29, 2026Some Kajabi Payments fee invoices may be incompleteSome Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This can include fees from instant payouts. We’ve found the…—Investigating
Oct 21, 2026Kajabi mobile app member login issuesThis incident has been resolved.137h 42mResolved
Oct 20, 2026Kajabi mobile app member login issuesThis incident is now resolved.1h 13mResolved
Oct 19, 2026Kajabi Mobile App Showing an Error and Blank ScreenThis incident has been resolved.32h 55mResolved
Sep 22, 2026Unsubscribe Link Issue in Email BroadcastsOur third-party vendor has deployed a fix, and the unsubscribe link is now working correctly for new email broadcasts. Please note this fix does not apply retroactively — Email Broadcasts sent prior to the fix will…5h 13mResolved
Sep 18, 2026Site Availability IssuesThis incident has been resolved.36 minResolved
Sep 14, 2026Video Processing and Audio Playback IssuesReprocessing of the affected videos has now been completed. All previously uploaded videos experiencing audio dropouts have been fixed and should be playing normally. Thank you for your patience while we worked with our…40h 42mResolved
Sep 10, 2026[Communities Product Only] Email DelaysThis incident has been resolved. Resolving it required clearing the affected email queue. This means some Community product emails from September 8–9 may not have been delivered, or may have been delivered more than…57 minResolved
Sep 2, 2026Checkout Templates Not Updating After Offer DuplicationThis incident has been resolved.3h 38mResolved
Sep 2, 2026Errors Accessing or Editing OffersThis incident has been resolved.2h 24mResolved
Sep 1, 2026Token Errors Accessing the Kajabi Feedback PortalThis incident has been resolved.1h 15mResolved
Aug 27, 2026Delays in Automations ProcessingWe encountered a technical issue that temporarily froze customer progression through date-based Automations between August 24, 2026 and August 27th, 2026. This meant that any time-sensitive campaigns you had running…139h 43mResolved
Aug 17, 2026Some heroes unable to save content in KajabiThis incident has been resolved.2h 2mResolved
Aug 14, 2026Previous values appearing when changes are made in Course ContentThis incident has been resolved.3h 20mResolved
Aug 6, 2026Countdown Timers in Email Blocks causing errors in Email CampaignsThis incident has been resolved.2h 0mResolved
Aug 4, 2026"Something went wrong" when accessing the Community ProductThis incident has been resolved.1h 17mResolved
Aug 3, 2026Delays in chat messages and email affecting Kajabi Support interactionsOur vendor has implemented a fix and this is now resolved.2h 44mResolved
Jul 29, 2026Known Issue Impacting Community Videos and NotificationsThis incident has been resolved.18h 44mResolved
Jul 15, 2026Cannot access Community Meetups pageThis incident has been resolved.53 minResolved
Jun 30, 2026Slow page loads and issues accessing KajabiThis incident has been resolved.3h 47mResolved
Jun 26, 2026Text Field Missing in Email CampaignsThis incident has been resolved.2h 0mResolved
Jun 24, 2026Kajabi Platform OutageThis incident has been resolved.21 minResolved
Jun 17, 2026Communities Experiencing IssuesThis incident has been resolved.3h 43mResolved
Jun 12, 2026Community DMs Not Working (Web and App)This incident has been resolved.1h 13mResolved
Jun 3, 2026mykajabi.com Unavailable in TurkeyThis incident has been resolved.81h 21mResolved
Jun 2, 2026Live rooms disconnecting unexpectedlyThis incident has been resolved.5h 26mResolved
May 31, 2026Vendor Scheduled Maintenance AlertThe maintenance has completed successfully.44 minResolved
May 29, 2026Community App AccessibilityThis incident has been resolved.4h 28mResolved
May 27, 2026CoFounder Response DelaysThis incident has been resolved.23h 37mResolved
May 14, 2026Unable to respond to disputesFunctionality has been restored and the "Respond to dispute" button is working as expected.53 minResolved
May 13, 2026Inability to contact support via the profile menuThis incident has been resolved.3h 16mResolved
May 6, 2026Webhooks Settings Page ErrorThis incident has been resolved.8 minResolved
May 4, 2026Help Center Accessibility IssueThis incident has been resolved. In case you have been seeing the 404 error earlier, please clear your browser's cache to ensure you are loading the latest version of the Help Center.18 minResolved
Apr 29, 2026Investigating Cofounder Chat Display IssueThis incident has been resolved.2h 3mResolved
Apr 23, 2026Community Product ErrorsThis incident has been resolved.57 minResolved
Apr 16, 2026Media File Uploads - Degraded PerformanceThis incident has been resolved.4h 51mResolved
Apr 15, 2026Image Uploads Not RenderingThis incident has been resolved.4h 40mResolved
Apr 14, 2026Delays with Fin and chat messages affecting Kajabi live chat supportOur vendor has resolved the issue. Both Fin and live chat support are now fully operational. We appreciate your patience during this time.28 minResolved
Apr 13, 2026Kajabi Mobile App - Opening & Loading IssuesThis incident has been resolved. Please update to the latest version of the Kajabi mobile app from the Google Play Store.3h 39mResolved
Mar 30, 2026Support Email Disruption - Please Use Live ChatThis incident has been resolved.220h 3mResolved
Mar 26, 2026Community Access for new customersThis incident has been resolved.1h 23mResolved
Mar 5, 2026Investigating Issues with Contact SearchThis incident has been resolved.9h 41mResolved
Mar 3, 2026Delays in conversation affecting support.This incident has been resolved.1h 6mResolved
Feb 26, 2026Inability to edit in certain areas of KajabiThis incident has been resolved.2h 49mResolved
Feb 25, 2026Investigating Email Delivery Issues (Microsoft Providers)This incident has been resolved.3h 2mResolved
Feb 25, 2026Customers may see "Coming soon" on Published LessonsThis incident has been resolved.2h 10mResolved
Feb 11, 2026Issues setting up Quaderno tax integrationsThis incident has been resolved.1h 42mResolved
Feb 10, 2026Outbound Email DelaysOur DNS provider for email sending pools has restored customer-facing services.  Our shared email pool DNS is now resolving properly. Additionally, Custom Email Domain Sending (CEDS) is unaffected.54 minResolved
Jan 23, 2026Delays in Contact Filtering Data for Email ActivityThis incident is now resolved.97h 3mResolved
Jan 21, 2026Community "View Reply" Button UnresponsiveThis incident has been resolved.2h 11mResolved
Jan 18, 2026Intermittent Checkout and Admin Loading IssuesThis incident has been resolved.23 minResolved
Jan 15, 2026Delay in Contact data and search results on the Contact ScreenThis incident has been resolved.8h 56mResolved
Jan 14, 2026Delay in Contact data and search results on the Contact ScreenThis incident has been resolved.41 minResolved
Jan 14, 2026Intermittent errors when accessing the Community ProductThis incident has been resolved.2h 34mResolved
Jan 11, 2026Communities Not Loading or Loading SlowlyThis incident has been resolved.39 minResolved
Jan 9, 2026Support UnavailabilityThis incident has been resolved.1h 59mResolved
Jan 8, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jan 5, 2026Support UnavailableThis incident has been resolved.53 minResolved
Dec 16, 2025New sign ups via BMA logs user out affecting Android devices onlyThis incident has been resolved. If you are still experiencing issues, please make sure to update to the newest version of the app.23h 1mResolved
Dec 12, 2025Maintenance for BMA member sign upMaintenance has been completed. Member sign up via BMA have been re-enabled. Thank you for your patience and understanding. We have identified a separate issue for Android devices where members will need to log in…95h 30mResolved
Dec 6, 2025Issue displaying contacts in the contacts listThis incident has been resolved.9h 54mResolved
Dec 5, 2025Cloudflare Service Issues affecting access to Hero sites and Admin account with unexpected 500 errorsThis incident has been resolved.20 minResolved
Dec 1, 2025File upload errorsWe observed errors with the file upload service between 3:23PM to 3:34PM PST that was caused by a temporary de-sync issue. This issue has since been resolved, and you should no longer have any issues trying to upload…-7 minResolved
Nov 20, 2025Issue with Widget CreationThis incident has been resolved.46 minResolved
Nov 18, 2025Cloudflare Service Issues affecting access to Hero sites and Admin account with unexpected 500 errorsThis incident is resolved.10h 59mResolved

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How to Read This Kajabi Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Kajabi acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Kajabi outage in this window ran 9d 4h, against a mean recovery of 16h 38m. If you depend on Kajabi in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.