Knack Outage History
17 incidents recorded over the last 365 days, 11 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Knack Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 21, 2026 | Some apps see a redirect from the login pageThis incident has been resolved. We appreciate your patience and understanding while we worked to restore service. | 2h 50m | Resolved |
| Oct 16, 2026 | Live App Sign-In Required After Regional Updates (US East & US GovCloud West)The scheduled maintenance has been completed. | 30 min | Scheduled |
| Oct 15, 2026 | Live App Sign-In Required After Regional Updates (EU Central)The scheduled maintenance has been completed. | 30 min | Scheduled |
| Oct 15, 2026 | Live App Sign-In Required After Regional Updates (AP Southeast)The scheduled maintenance has been completed. | 30 min | Scheduled |
| Oct 7, 2026 | Forms failing to submitThis incident has been resolved. We appreciate your patience and understanding while we worked to restore service. | 1h 22m | Resolved |
| Sep 4, 2026 | Login and Data Loading IssuesThis incident has been resolved. All systems are operating normally and all customers have regained access to Knack. Thank you for your patience during this time | 1h 9m | Resolved |
| Aug 25, 2026 | Flow Triggering DelaysOur engineering team has located the root cause and applied a fix to Flows. Actions not triggered earlier will be processed. | 1h 37m | Resolved |
| Aug 7, 2026 | Equations and Formulas not updating for some customersOn August 6th at 6pm ET, we resolved this issue. We sincerely apologize for the disruption this caused to your work and workflows. The root cause was a change deployed on Thursday, July 30th around 10am ET that caused… | 0 min | Resolved |
| Aug 3, 2026 | Record Creation and Editing IssueSome customers were unable to create or edit records on August 1st. Customers saw the following error: 400: 167a79500000000000000002 is invalid for field_XXXX (Updated By) connecting to object_X This issue has been… | -3338 min | Resolved |
| Aug 3, 2026 | Delayed Job ProcessingThe fix for this issue has been deployed to all affected customers/apps. Records will update correctly on incremental changes, formula fields will recalculate as expected on the next update that triggers the formula… | 25h 45m | Resolved |
| Jun 2, 2026 | Scheduled Maintenance: Flows Unavailable in Asia-PacificThe scheduled maintenance has been completed. | 5 min | Scheduled |
| Jun 2, 2026 | Scheduled Maintenance: Flows Unavailable in Asia-PacificThe scheduled maintenance has been completed. | 5 min | Scheduled |
| Apr 17, 2026 | Some Users Experiencing Blank Live App PagesWe have received reports that the issue causing some users to see a blank page when accessing their Live Apps has been resolved. We are no longer seeing widespread impact, and this incident is now considered resolved… | 4h 12m | Resolved |
| Apr 5, 2026 | Scheduled Maintenance NoticeThe scheduled maintenance has been completed successfully. All systems are now operating normally. Thank you for your patience and understanding. | 1h 0m | Scheduled |
| Jan 22, 2026 | Builder Access IssuesThe issue affecting access to the Builder has been fully resolved. All systems are operating normally. Thanks for your patience while we worked to address this. | 47 min | Resolved |
| Jan 21, 2026 | Access Limited to Either Classic or Next GenThis issue has been resolved. Access to both Classic and Next Gen has been fully restored for all affected accounts. The issue was caused by a problem with one of our third-party providers and has since been… | 9 min | Resolved |
| Dec 22, 2025 | Field indexes and scheduled tasks affectedOur engineering team has fixed the issue and services are back to normal. If you notice any more issues after this point please reach out to our support team through the available channels. | 4h 53m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Knack incident opens instead, at the point where knowing still changes what you do.
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How to Read This Knack Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Knack acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Knack outage in this window ran 1d 1h, against a mean recovery of 2h 50m. If you depend on Knack in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.