Kudelski Security Outage History
18 incidents recorded over the last 365 days, 18 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Kudelski Security Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | EMEA - Ingestion degradationThe incident has been resolved and services are back to normal. We thank you for your patience and understanding. | 1h 39m | Resolved |
| Nov 3, 2026 | Microsoft Sentinel API failures and delays in East US, East US 2, and West US regionsThe incident has been resolved and services are back to normal. We thank you for your patience and understanding. | 7h 40m | Resolved |
| Oct 29, 2026 | Microsoft Sentinel Delays Across Multiple RegionsDear Customer, We would like to inform you that the Microsoft Sentinel service issue affecting multiple Azure regions has now been resolved. Affected Service: Microsoft Sentinel Regions: Multiple Azure regions… | 19h 15m | Resolved |
| Oct 21, 2026 | MDR One Resolute - Snowflake issueThe incident has been resolved and services are back to normal. We thank you for your patience and understanding. | 2h 59m | Resolved |
| Sep 22, 2026 | Microsoft Sentinel Intermittent Request Failures – East USDear Customer, We would like to provide a final update regarding the Microsoft Sentinel service issue affecting the East US region. Issue Summary Between 10:00 UTC and 19:35 UTC on 22 September 2026, Microsoft… | 19h 14m | Resolved |
| Aug 26, 2026 | Service Degradation Notice – Delayed Security Event ProcessingDear Valued Client, The issue affecting has been fully resolved and all remediation activities are now complete. All events have been successfully replayed, our security analysts have completed the review of the… | 4h 40m | Resolved |
| Jul 7, 2026 | Service Degradation Notice – Delayed Security Event Processing EMEA pipelineDear Valued Client, The Kudelski Security Cyber Fusion Center has resolved the service degradation performance incident. For further assistance, please contact the Cyber Fusion Center through the MSS Client Portal or… | 7h 20m | Resolved |
| Jul 5, 2026 | Service Degradation Notice – Delayed Security Event Processing US pipelineDear Valued Client, The Kudelski Security Cyber Fusion Center has completed the processing of all delayed security events, and the incident is now resolved. At this time, all services are operating normally, and no… | 15h 32m | Resolved |
| Jun 22, 2026 | Service Degradation Notice – Delayed Security Event ProcessingDear Valued Client, The Kudelski Security Cyber Fusion Center has completed the processing of all delayed security events, and the incident is now resolved. All remaining backlog events have been successfully triaged… | 28h 42m | Resolved |
| Jun 5, 2026 | Jumphost access issueThe incent has been resolved. | 1h 34m | Resolved |
| Mar 13, 2026 | Temporary MDR One Resolute Service DegradationThis incident has been resolved. | 22h 0m | Resolved |
| Mar 6, 2026 | ServiceNow US instance issueThe incident has been resolved and services are back to normal. We thank you for your patience and understanding. | 21 min | Resolved |
| Feb 13, 2026 | 13.02.2026 Temporary MDR One Resolute Service DegradationDear valued client. MDR ONE Resolute performance is back to normal. | 1h 10m | Resolved |
| Dec 15, 2025 | Incident Ingestion Degraded – Splunk WebhookThis degradation began on December 10, 2025, at 11:10 AM CET and was resolved on December 15, 2025, at 4:31 PM CET. A fix has been deployed to prevent recurrence. A retrospective threat hunt is currently in progress to… | 1h 34m | Resolved |
| Dec 9, 2025 | Incident Ingestion Issue – Splunk Cloud webhookThis incident has been resolved. | 20h 39m | Resolved |
| Dec 2, 2025 | Microsoft-side outage affecting Defender portals in EMEADear Valued Client, The Kudelski Security Cyber Fusion Center has experienced some service degradation starting today 02/12/2025 at 11:44AM CET to 12:40AM CET Impacted Service(s): Microsoft Defender. This incident… | 0 min | Resolved |
| Nov 12, 2025 | Incident Ingestion Issue – Microsoft Sentinel Naming ChangeThe collector code has been updated to support both "Azure Sentinel" and "Microsoft Sentinel" product names. All previously missed Sentinel incidents have now been successfully collected and are queued for investigation… | 2h 40m | Resolved |
| Nov 10, 2025 | MDR One Resolute - US FPE issueThis incident has been resolved. | 6h 29m | Resolved |
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How to Read This Kudelski Security Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Kudelski Security acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Kudelski Security outage in this window ran 1d 4h, against a mean recovery of 9h 5m. If you depend on Kudelski Security in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.