Kudelski Security Outage History

18 incidents recorded over the last 365 days, 18 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Kudelski Security Incident

Kudelski Security incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026EMEA - Ingestion degradationThe incident has been resolved and services are back to normal. We thank you for your patience and understanding.1h 39mResolved
Nov 3, 2026Microsoft Sentinel API failures and delays in East US, East US 2, and West US regionsThe incident has been resolved and services are back to normal. We thank you for your patience and understanding.7h 40mResolved
Oct 29, 2026Microsoft Sentinel Delays Across Multiple RegionsDear Customer, We would like to inform you that the Microsoft Sentinel service issue affecting multiple Azure regions has now been resolved. Affected Service: Microsoft Sentinel Regions: Multiple Azure regions…19h 15mResolved
Oct 21, 2026MDR One Resolute - Snowflake issueThe incident has been resolved and services are back to normal. We thank you for your patience and understanding.2h 59mResolved
Sep 22, 2026Microsoft Sentinel Intermittent Request Failures – East USDear Customer, We would like to provide a final update regarding the Microsoft Sentinel service issue affecting the East US region. Issue Summary Between 10:00 UTC and 19:35 UTC on 22 September 2026, Microsoft…19h 14mResolved
Aug 26, 2026Service Degradation Notice – Delayed Security Event ProcessingDear Valued Client, The issue affecting has been fully resolved and all remediation activities are now complete. All events have been successfully replayed, our security analysts have completed the review of the…4h 40mResolved
Jul 7, 2026Service Degradation Notice – Delayed Security Event Processing EMEA pipelineDear Valued Client, The Kudelski Security Cyber Fusion Center has resolved the service degradation performance incident. For further assistance, please contact the Cyber Fusion Center through the MSS Client Portal or…7h 20mResolved
Jul 5, 2026Service Degradation Notice – Delayed Security Event Processing US pipelineDear Valued Client, The Kudelski Security Cyber Fusion Center has completed the processing of all delayed security events, and the incident is now resolved. At this time, all services are operating normally, and no…15h 32mResolved
Jun 22, 2026Service Degradation Notice – Delayed Security Event ProcessingDear Valued Client, The Kudelski Security Cyber Fusion Center has completed the processing of all delayed security events, and the incident is now resolved. All remaining backlog events have been successfully triaged…28h 42mResolved
Jun 5, 2026Jumphost access issueThe incent has been resolved.1h 34mResolved
Mar 13, 2026Temporary MDR One Resolute Service DegradationThis incident has been resolved.22h 0mResolved
Mar 6, 2026ServiceNow US instance issueThe incident has been resolved and services are back to normal. We thank you for your patience and understanding.21 minResolved
Feb 13, 202613.02.2026 Temporary MDR One Resolute Service DegradationDear valued client. MDR ONE Resolute performance is back to normal.1h 10mResolved
Dec 15, 2025Incident Ingestion Degraded – Splunk WebhookThis degradation began on December 10, 2025, at 11:10 AM CET and was resolved on December 15, 2025, at 4:31 PM CET. A fix has been deployed to prevent recurrence. A retrospective threat hunt is currently in progress to…1h 34mResolved
Dec 9, 2025Incident Ingestion Issue – Splunk Cloud webhookThis incident has been resolved.20h 39mResolved
Dec 2, 2025Microsoft-side outage affecting Defender portals in EMEADear Valued Client, The Kudelski Security Cyber Fusion Center has experienced some service degradation starting today 02/12/2025 at 11:44AM CET to 12:40AM CET Impacted Service(s): Microsoft Defender. This incident…0 minResolved
Nov 12, 2025Incident Ingestion Issue – Microsoft Sentinel Naming ChangeThe collector code has been updated to support both "Azure Sentinel" and "Microsoft Sentinel" product names. All previously missed Sentinel incidents have now been successfully collected and are queued for investigation…2h 40mResolved
Nov 10, 2025MDR One Resolute - US FPE issueThis incident has been resolved.6h 29mResolved

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How to Read This Kudelski Security Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Kudelski Security acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Kudelski Security outage in this window ran 1d 4h, against a mean recovery of 9h 5m. If you depend on Kudelski Security in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.