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Is Lightspeed Down?

SaaSLive status, outages, and incident history

No. Lightspeed is up right now.

Every monitored Lightspeed system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 32m agoLive, rechecked every 60s1 active incident
How we know: the official Lightspeed status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Lightspeed Component Status

The main Lightspeed systems on this page. All 20 are operational right now.

20operational
Genesys IT Operations » Genesys API's
Operational
Genesys IT Operations » Genesys Server's
Operational
Genesys IT Operations » Interface
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Lightspeed Golf » Business Intelligence, Lightspeed Golf » House Accounts, Lightspeed Golf » Marketplace, Lightspeed Golf » Mobile Apps, Lightspeed Golf » Partner API, Lightspeed Golf » Tee Sheets, Lightspeed Loyalty » Dashboard, Lightspeed Loyalty » Hospitality Integration, Lightspeed Loyalty » Retail Integration, Lightspeed Restaurant (G-Series) » API, Lightspeed Restaurant (G-Series) » Backoffice, Lightspeed Restaurant (G-Series) » Lightspeed Payments, and 5 more.

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Component statuses may change independently during partial outages.

Recent Lightspeed Outages & Incidents

Incident history from the official Lightspeed status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Lightspeed Restaurant (O-Series): Scheduled Maintenance - Support Phone Services Temporary OfflineScheduled for Aug 11, 2026 · 1h 0mScheduled

From <b>1:00 AM to 2:00 AM Australian Eastern Standard Time on Wednesday, August 12</b>, our phone support services will be temporarily unavailable while we upgrade to a new platform. During this brief window, our support team will remain fully available and contactable via Live Chat. Thank you for your patience as we improve our systems.

App version 6.22.0 on iPads with a non-English language setting are unable to open registers.Started Aug 7, 2026Investigating

We have released version 6.22.1 that restores the capability to open the register on iPad. --- [2026-08-07T10:07:08.481-04:00] (identified) We've identified the issue preventing registers from opening on app version 6.22 for iPads using a non-English language setting. We're working on a fix and will share updates as they become available. --- [2026-08-07T09:59:13.056-04:00] (investigating) We're aware of an issue where retailers using app version 6.22 on iPads with a non-English language setting are unable to open registers. We're actively working on a fix and will provide updates as they become available.

C-series Backoffice and storefront checkout issuesResolved Aug 7, 2026 · 39 minResolved

This incident has been resolved. --- [2026-08-07T05:57:42.262-04:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-08-07T05:42:46.727-04:00] (identified) We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.

Live Lightspeed Outage Reports

Problems reported by engineers using Lightspeed. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Lightspeed problems reported yet.

Something wrong with Lightspeed on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Lightspeed

Lightspeed publishes a public status page at status.lightspeedhq.com covering 100 components, including Retail POS, Lightspeed eCom (Europe) and Dashboard. PulsAPI tracks Lightspeed outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Lightspeed uptime at 100.00%. Response times, incident history, and SLA tracking for Lightspeed are available on the PulsAPI dashboard.

Lightspeed Status FAQ

Is Lightspeed down right now?

PulsAPI checks Lightspeed every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Lightspeed status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Lightspeed is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Lightspeed recovers.

How do I check Lightspeed uptime history?

PulsAPI tracks Lightspeed uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Lightspeed.

How fast does PulsAPI detect Lightspeed outages?

PulsAPI polls the official Lightspeed status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Lightspeed components?

Yes. PulsAPI monitors 20 individual Lightspeed components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Lightspeed goes down?

Yes. Create a PulsAPI account and subscribe to Lightspeed. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Lightspeed status changes.

How do I report an issue with Lightspeed to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Lightspeed problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Lightspeed?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Lightspeed alongside up to 9 other services at pulsapi.com/signup.

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