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Is Lightspeed Down?

SaaSLive status, outages, and incident history

No. Lightspeed is up right now.

Every monitored Lightspeed system is operational as of October 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment Lightspeed breaks

Lightspeed is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official Lightspeed status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Lightspeed Component Status

The main Lightspeed systems on this page. All 87 are operational right now.

87operational
Genesys IT Operations » Genesys API's
Operational
Genesys IT Operations » Genesys Server's
Operational
Genesys IT Operations » Interface
Operational

84 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Lightspeed eCom (C-Series) » Lightspeed eCom, Lightspeed Golf » Business Intelligence, Lightspeed Golf » House Accounts, Lightspeed Golf » Marketplace, Lightspeed Golf » Mobile Apps, Lightspeed Golf » Partner API, Lightspeed Golf » Tee Sheets, Lightspeed Loyalty » Dashboard, Lightspeed Loyalty » Hospitality Integration, Lightspeed Loyalty » Retail Integration, Lightspeed Restaurant (G-Series) » API, Lightspeed Restaurant (G-Series) » Backoffice, and 72 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Lightspeed Outages & Incidents

Incident history from the official Lightspeed status page, including resolution updates.

Payments approved but not syncing to POS/ Not closing tables.Resolved Oct 7, 2026 · 23 minResolved

The issue is now resolved. --- [2026-10-07T17:06:33.698-04:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-10-07T17:05:25.166-04:00] (investigating) Customers report that payments are approved on the payment terminal but are not being recorded as paid in the iPad POS, leaving orders open and causing confusion about whether payments were processed. Our team is investigating this and working on a fix.

Lightspeed Restaurant (K-Series)Resolved Oct 7, 2026 · 46h 34mResolved

This incident has been resolved. --- [2026-10-09T02:45:49.234-04:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-08T11:06:48.956-04:00] (identified) We are continuing to work on a fix for this issue. --- [2026-10-08T03:03:04.604-04:00] (identified) We are continuing to work on a fix for this issue. --- [2026-10-07T10:46:06.556-04:00] (identified) We are continuing to work on a fix for this issue. --- [2026-10-07T08:05:33.256-04:00] (identified) We are continuing to work on a fix for this issue. --- [2026-10-07T06:20:15.262-04:00] (identified) We are continuing to work on a fix for this issue. --- [2026-10-07T06:17:53.096-04:00] (identified) The issue has been identified and the fix is being deployed.

Lightspeed Retail (S-Series) - BridgePayResolved Oct 6, 2026 · 39 minResolved

The third-party partner has resolved the issue. Transactions are now being processed normally. --- [2026-10-06T11:59:30.162-04:00] (monitoring) We have implemented a fix and will continue to monitor the situation. --- [2026-10-06T11:53:31.843-04:00] (identified) We have identified the cause of the Lightspeed Retail (S-Series) issue and a dedicated team of engineers is working on a solution with our third party provider. --- [2026-10-06T11:35:52.409-04:00] (investigating) We are currently investigating an issue affecting merchants using Lightspeed Retail S-Series. A dedicated team is investigating the issue with BridgePay processing gateway.

Lightspeed Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Lightspeed incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history63 days observed
Aug 8100.00% average · 13 days with incidentsOct 9

Live Lightspeed Outage Reports

Problems reported by engineers using Lightspeed. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Lightspeed problems reported yet.

Something wrong with Lightspeed on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Lightspeed

Lightspeed publishes a public status page at status.lightspeedhq.com covering 100 components, including Retail POS, Lightspeed eCom (Europe) and Dashboard. PulsAPI tracks Lightspeed outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Lightspeed uptime at 99.89%. Response times, incident history, and SLA tracking for Lightspeed are available on the PulsAPI dashboard.

Lightspeed Status FAQ

Is Lightspeed down right now?

The verdict at the top of this page comes from the latest poll of the official Lightspeed status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Lightspeed is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Lightspeed recovers.

How do I check Lightspeed uptime history?

PulsAPI tracks Lightspeed uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.89%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Lightspeed changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Lightspeed outages?

PulsAPI reads the official Lightspeed status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Lightspeed components?

Yes. PulsAPI monitors 87 individual Lightspeed components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Lightspeed goes down?

Yes. Create a free account and subscribe to Lightspeed: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Lightspeed to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Lightspeed problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Lightspeed?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Lightspeed plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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