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Is Lightspeed Down?

SaaSLive status, outages, and incident history

Degraded. Lightspeed is up but having problems.

Lightspeed is reporting degraded performance as of November 9, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive · every 60s1 active incident

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Official Lightspeed status page
How we know: the official Lightspeed status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Lightspeed Status Summary

As of 12:54 UTC on 9 November 2026, Lightspeed is reporting degraded performance. PulsAPI checked Lightspeed's official status page and found 85 of 87 components operational, with 1 active incident. Over the last 30 days PulsAPI measured 99.99% uptime for Lightspeed, counting degraded performance as up. The latest incident, "LS Pay Australia Hospitality: possible payout delay for AMEX transaction", started on Nov 9, 2026 and is still open.

Cite as: PulsAPI, “Lightspeed status”, checked 9 November 2026, 12:54 UTC. https://www.pulsapi.com/services/lightspeed

Lightspeed Component Status

2 of 87 Lightspeed components are impaired. Worst problems listed first.

2degraded85operational
Lightspeed Restaurant (K-Series) » Payments
Degraded
Lightspeed Restaurant (O-Series) » Lightspeed Payments
Degraded
Genesys IT Operations » Genesys API's
Operational

84 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Genesys IT Operations » Genesys Server's, Genesys IT Operations » Interface, Lightspeed eCom (C-Series) » Lightspeed eCom, Lightspeed Golf » Business Intelligence, Lightspeed Golf » House Accounts, Lightspeed Golf » Marketplace, Lightspeed Golf » Mobile Apps, Lightspeed Golf » Partner API, Lightspeed Golf » Tee Sheets, Lightspeed Loyalty » Dashboard, Lightspeed Loyalty » Hospitality Integration, Lightspeed Loyalty » Retail Integration, and 72 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Lightspeed Outages & Incidents

Incident history from the official Lightspeed status page, including resolution updates.

LS Pay Australia Hospitality: possible payout delay for AMEX transactionStarted Nov 9, 2026Investigating

We are aware that a small group of Australian merchants may experience a delay in their American Express transaction payouts. We are actively investigating this with our partner and will provide an update as soon as possible.

X-Series Inventory update delaysResolved Nov 7, 2026 · 1h 9mResolved

This incident has been resolved. --- [2026-11-06T20:08:48.274-05:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-06T19:34:14.958-05:00] (identified) Customers may notice that inventory changes take longer than usual to appear. We’re working to resolve the issue and will share updates as we learn more

Inventory is currently not syncing from R-Series to C-SeriesResolved Nov 6, 2026 · 1h 8mResolved

This incident has been resolved. --- [2026-11-06T16:51:16.391-05:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-06T16:25:46.894-05:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-11-06T16:07:35.886-05:00] (investigating) We are currently investigating this issue.

Lightspeed Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Lightspeed incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 30 days with incidentsNov 9

Going further back: Lightspeed uptime by month and every recorded Lightspeed outage.

Live Lightspeed Outage Reports

Problems reported by engineers using Lightspeed. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow
Most recent report
TimeoutsSevereCalifornia, United Statesabout 10 days ago

Error 500 and messaging errors. Slow moving system.

Are you seeing Lightspeed problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Lightspeed

Lightspeed publishes a public status page at status.lightspeedhq.com covering 100 components, including Retail POS, Lightspeed eCom (Europe) and Dashboard. PulsAPI tracks Lightspeed outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Lightspeed uptime at 99.99%. Response times, incident history, and SLA tracking for Lightspeed are available on the PulsAPI dashboard.

Lightspeed Status FAQ

Is Lightspeed down right now?

The verdict at the top of this page comes from the latest poll of the official Lightspeed status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Lightspeed is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Lightspeed recovers.

How do I check Lightspeed uptime history?

PulsAPI tracks Lightspeed uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.99%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Lightspeed changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Lightspeed outages?

PulsAPI reads the official Lightspeed status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Lightspeed components?

Yes. PulsAPI monitors 87 individual Lightspeed components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Lightspeed goes down?

Yes. Create a free account and subscribe to Lightspeed: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Lightspeed to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Lightspeed problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Lightspeed?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Lightspeed plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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