Liquid Web - Services Outage History

100 incidents recorded over the last 365 days, 66 of them resolved, 3 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Liquid Web - Services status100.00% uptime history

Every Recorded Liquid Web - Services Incident

Liquid Web - Services incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 1, 2026Scheduled Network Maintenane, DC3Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 27, 2026eMudhra Certificate Authority Security IssueWe will be performing a security update across our infrastructure to explicitly distrust the compromised eMudhra intermediate Certificate Authorities (CAs). During this maintenance, our engineering team will update the…—Investigating
Oct 26, 2026Errors with Object Storage and Block StorageThis incident has been resolved.19h 3mResolved
Oct 21, 2026Apache Service DisruptionsThis incident has been resolved.122h 39mResolved
Oct 21, 2026PHP Security Vulnerability Assessment (CVE-2026-109618 & CVE-2026-109619)The security updates for CVE-2026-109618 and CVE-2026-109619 have been rolled out across our hosting fleet. Our teams continue to monitor the environment. If your site uses an end-of-life PHP version (PHP 8.1 or…—Investigating
Oct 20, 2026Patch Deployment for CVE-2026-74580 Impacting Parent ServersAll affected parent servers and child instances are now online, and services have been restored. The incident is considered resolved. We apologize for the inconvenience and appreciate your patience while our teams…21h 32mResolved
Oct 14, 2026Premium business email Webmail Access IssuesOur email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.3h 16mResolved
Oct 12, 2026PBE Webmail Access IssuesOur email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.11h 12mResolved
Oct 9, 2026Emergency Network Maintenance Update – Amsterdam Data CenterScheduled maintenance is currently in progress. We will provide updates as necessary.1h 30mScheduled
Oct 7, 2026Scheduled Network maintenance at the DC5, Amsterdam Data CenterScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 6, 2026Scheduled Network maintenance at the DC5, Amsterdam Data CenterThe scheduled maintenance has been completed.5h 0mScheduled
Oct 1, 2026Proactive Mitigations for Linux Spectre v2 (BTR) Security DisclosureOur security and engineering teams are actively responding to an industry-wide Linux kernel security disclosure concerning a Spectre v2 Branch Target Reuse (BTR) variant (CVE-2026-64507 / CVE-2026-64508). We will…—Investigating
Sep 26, 2026Security vulnerability CVE-2026-87898 on Plesk's Site Import extensionOur team has completed the remediation work for the affected environments. No further action is required at this time. Thank you for your patience.11h 40mResolved
Sep 25, 2026Scheduled Infrastructure Maintenance DC3, LansingThe scheduled maintenance has been completed.4h 0mScheduled
Sep 23, 2026Lansing DC Rack OutageThe affected servers are back online and operating normally. This incident has been resolved.3h 22mResolved
Sep 22, 2026Security Advisory: Critical WordPress Vulnerability - "Click2Shell"This incident is now resolved. All customers are strongly encouraged to confirm the Wordpress version for all of the websites, including those in staging or development, have been updated to the latest minor version of…214h 16mResolved
Sep 16, 2026Acronis Plugin Security Advisory (SEC-10986) -cPanel/PleskThis incident has been resolved.59h 25mResolved
Sep 16, 2026Support Services ImpactThe issue affecting the third-party platform used by our Support teams has been resolved. The provider has confirmed that service stability and performance have returned to expected levels, and our teams are no longer…17h 59mResolved
Sep 15, 2026Liquidweb Portal MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 14, 2026LiteSpeed security advisoryAll accessible Fully Managed and Core Managed servers running outdated versions of LiteSpeed have been successfully updated to the patched version, 6.3.7. Services have remained operational, and no additional issues…17h 17mResolved
Sep 8, 2026CVE-2026-67401 — cPanel/WHM EmailTrack SQL InjectionThis incident has been resolved.26h 31mResolved
Sep 5, 2026StyleSmuggler Vulnerability – Magento & Adobe CommerceOur engineering teams continue to make progress on containment, investigation, and remediation across affected environments. Adobe has released a patch addressing the underlying vulnerability. We have contacted…105h 3mResolved
Sep 3, 2026Scheduled Maintenance – Network Infrastructure OptimizationThe scheduled maintenance has been completed.1h 0mScheduled
Sep 2, 2026Scheduled Maintenance: Acronis Agent UpdatesThe scheduled maintenance has been completed.6h 0mScheduled
Aug 26, 2026Scheduled Maintenance on Object StorageThe scheduled maintenance has been completed.24h 0mScheduled
Aug 26, 2026Scheduled Network Maintenance, DC3The scheduled maintenance has been completed.1h 0mScheduled
Aug 17, 2026GitHub Peformance ImpactThis incident has been resolved.28h 41mResolved
Aug 13, 2026Critical Network Infrastructure Upgrade – Capacity ExpansionThe scheduled maintenance has been completed.3h 0mScheduled
Aug 13, 2026Service disruption at the Phoenix Data CenterAll post-outage cleanup activities have been completed, and everything is working as expected. We will continue to monitor the environment, and this incident is now resolved.65h 30mResolved
Aug 12, 2026Security Advisory: WordPress Security Update for CVE-2026-65640The WordPress security vulnerability CVE-2026-65640 has been addressed in the latest WordPress security releases. Customers are encouraged to keep their WordPress installations updated to the latest available security…526h 8mResolved
Aug 12, 2026Critical Network Infrastructure Upgrade – Capacity ExpansionThe scheduled maintenance has been postponed and will be rescheduled for a new time. We will post a new maintenance notice on the status page once the new schedule is confirmed. We apologize for any inconvenience and…3h 0mScheduled
Aug 8, 2026Security Advisory: WordPress XSS2Shell Vulnerability (CVE-2026-64638)The WordPress security vulnerability CVE-2026-64638 has been addressed in the latest WordPress security releases. Customers are encouraged to keep their WordPress installations updated to the latest available security…624h 28mResolved
Aug 3, 2026Scheduled Maintenance: Core Network OptimizationThe scheduled maintenance has been completed.3h 0mScheduled
Aug 1, 2026VMware MT Service DegradationService has been restored at this time, and the affected VMware MT-hosted services are operating normally. Thank you for your patience and understanding while our teams worked to resolve this issue.33 minResolved
Jul 27, 2026Scheduled Network Maintenance — Lansing ⇄ ChicagoThe scheduled maintenance has been completed.8h 0mScheduled
Jul 23, 2026Scheduled Network maintenance at the DC3, Lansing DataCenterThe scheduled maintenance has been completed.4h 0mScheduled
Jul 20, 2026WP2Shell Wordpress Core Critical Remote Code Execution Vulnerabilities, CVE-2026-60137 and CVE-2026-63030This incident has been resolved.80h 3mResolved
Jul 16, 2026Power Outage in Phoenix, AZThis incident has been resolved.4h 23mResolved
Jul 15, 2026Apache Service Disruption Following ModSecurity UpdateThis incident has been resolved.189h 15mResolved
Jul 9, 2026Januscape Vulnerability (CVE-2026-53359)The security updates have been applied across the Liquid Web fleet.484h 53mResolved
Jul 8, 2026WHM login failuresWe have observed continued stability, and the cPanel licence updates have gone smoothly so far. If you need any further assistance, please do not hesitate to reach out to our Support team via chat or email.14h 9mResolved
Jul 8, 2026Scheduled Network Maintenance, DC3 Lansing data centerThe scheduled maintenance has been completed.1h 0mScheduled
Jul 8, 2026Scheduled Shared LoadBalancer MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 6, 2026Scheduled Network Maintenance, DC3 Lansing data centerThe scheduled maintenance has been completed.1h 0mScheduled
Jul 2, 2026Infrastucture down issues at Phoenix Data CenterWe have been monitoring the situation, and everything has remained stable. This incident has now been resolved.5h 47mResolved
Jul 2, 2026Scheduled VMWare Cloud Director Portal Maintenance, DC3The scheduled maintenance has been completed.1h 0mScheduled
Jul 1, 2026Scheduled VMWare Cloud Director Portal Maintenance, DC4The scheduled maintenance has been completed.1h 0mScheduled
Jul 1, 2026Scheduled VMWare Cloud Director Portal Maintenance, DC4The scheduled maintenance has been completed.1h 0mScheduled
Jun 26, 2026Security Advisory: Update Avada Builder and UpdraftPlus WordPress Plugins ImmediatelyThis advisory is now being closed. We encourage our customers to ensure that any affected WordPress plugins have been updated to the latest available versions and continue following WordPress security best practices…320h 52mResolved
Jun 24, 2026Network Service Impact, Subset of Services, DC3This incident has been resolved.2h 50mResolved
Jun 24, 2026Scheduled Network Maintenance, DC3The goal of this maintenance was to increase capacity on the distribution router. The change has been partially implemented. As the router is stable, we are discontinuing this maintenance. We will open a new window…4h 0mScheduled
Jun 17, 2026Scheduled Network Maintenance, DC3 Lansing data centerThe scheduled maintenance has been completed.8h 0mScheduled
Jun 16, 2026Scheduled Network Maintenance, DC2 & DC3 Lansing data centersThe scheduled maintenance has been completed.2h 0mScheduled
Jun 15, 2026Scheduled Network Maintenance, DC2 & DC3 Lansing data centersThe scheduled maintenance has been completed.1h 30mScheduled
Jun 9, 2026Scheduled Internal Infrastructure MaintenanceThis maintenance has been postponed and will be performed at another time4h 0mScheduled
Jun 8, 2026Scheduled Network Maintenance, DC2 Lansing data centerThe scheduled maintenance has been completed.2h 0mScheduled
Jun 8, 2026Scheduled Network Maintenance, DC2 & DC3 Lansing data centersThe scheduled maintenance has been completed.1h 0mScheduled
Jun 6, 2026Monitoring Service DegradationThis incident has been resolved.28h 3mResolved
Jun 1, 2026Scheduled Maintenance - Management portals (login.lw / login.nx / kero)The scheduled maintenance has been completed.1h 0mScheduled
May 28, 2026Scheduled Network Maintenance, DC3The scheduled maintenance has been completed.8h 0mScheduled
May 27, 2026Phone System IssuesThis incident has been resolved.3h 53mResolved
May 27, 2026Scheduled Network Maintenance, DC3The scheduled maintenance has been completed.8h 0mScheduled
May 25, 2026Security Advisory - LiteSpeed Privilege Escalation Vulnerability CVE-2026-48172Status Update Our security and operations teams completed the assessment of our infrastructure, which forcd a upcp update today for all systems we were able to reach. We also reviewed environments for the indicators…5h 11mResolved
May 24, 2026Issue Accessing Portal via login.liquidweb.comThis incident has been resolved.21h 24mResolved
May 11, 2026Security Advisory: Linux Privilege Escalation Vulnerability (CVE-2026-31431)This incident has been resolved.623h 37mResolved
May 8, 2026Let's Encrypt Service InterruptionThis incident has been resolved.4h 19mResolved
Apr 28, 2026Critical Authentication Vulnerability on cPanel/WHMThis incident has been resolved.2061h 54mResolved
Apr 22, 2026MySQL Service Disruption via MySQL-community repoThis incident has been resolved.62h 6mResolved
Apr 22, 2026DC4 Networking Switch IssuesThis incident has been resolved.22h 19mResolved
Apr 21, 2026Spice Console disruption on Linux virtual machinesThis incident has been resolved. Our Engineering team has fully resolved the Spice Console access issue on Linux VPS Servers. Access has been restored, and workflows are operating normally. Corrective measures have…39h 16mResolved
Apr 14, 2026Apache Service Disruption Caused by immunify360-ea-php-hardened Repository IncompatibilityAll systems remain stable following remediation, and no new issues have been observed during the monitoring phase. We will continue to track updates from the upstream provider, and once a patched package is made…20h 4mResolved
Apr 10, 2026Internal Network Outage Impacting Support Services.This issue has been fully resolved, and all services are operating normally. We have continued to monitor the environment and have not observed any further issues. Customer websites and services remain fully…2h 57mResolved
Apr 8, 2026Issues Creating Tickets from EmailThe issue affecting ticket creation from email has been resolved. Email submissions are now being received and processed successfully, and ticket creation is functioning as expected. If you experience any further…6h 31mResolved
Apr 7, 2026Service disruption on multiple servers- DC3 LansingThis incident has been resolved.5h 40mResolved
Apr 1, 2026Security Hardening - Magento “PolyShell” File Upload Vulnerability EnhancementsOur engineering teams have completed the planned security enhancements and hardening efforts related to the Magento "PolyShell" unrestricted file upload vulnerability across our managed environment. With these measures…329h 27mResolved
Mar 31, 2026Magento 2 “PolyShell” File Upload Vulnerability effortsThis incident has been resolved.2h 10mResolved
Mar 25, 2026Infrastucture down issues at Phoenix Data CenterWe have been monitoring the situation, and everything has remained stable. This incident has now been resolved.10h 46mResolved
Mar 24, 2026Service Disruption Due to Network Switch FailureWe have been monitoring the situation, and everything has remained stable. This incident has now been resolved.13h 57mResolved
Mar 18, 2026Magento “PolyShell” File Upload VulnerabilityWe have taken steps to prohibit execution of files exploiting the "PolyShell" unrestricted file upload vulnerability on a subset of servers in our environment. We have sent a ticket to all customers we've protected…29h 56mResolved
Mar 18, 2026An issue reported with provisioning operations.Our Engineering team has fully resolved the earlier connectivity issue that was impacting Provisioning servers. All services have been restored, and workflows are operating normally. Corrective measures have been…30h 58mResolved
Mar 16, 2026ClamAV Service DisruptionThe ClamAV signature updates have been successfully applied, and systems are operating as expected. We will continue to monitor as part of normal operations. If you have any questions, please chat with us or create a…68h 24mResolved
Mar 6, 2026WordPress: W3 Total Cache Vulnerability CVE-2026-27384Update Our team has completed patching the W3 Total Cache plugin across all managed systems where the update was possible based on the current WordPress and PHP version requirements. In cases where the patch could not…84h 7mResolved
Feb 27, 2026Networking InstabilityThe network instability affecting a small subset of IP addresses in DC2 and DC3 has been fully resolved. Our network engineers identified the impacted range and implemented the necessary mitigation measures to restore…15h 45mResolved
Feb 24, 2026Storm Switch Down Lansing (DC3)This incident has been resolved.2h 0mResolved
Feb 23, 2026Acronis Portal Degraded Performance.This incident has been resolved.27h 26mResolved
Feb 22, 2026DDOS Attack on cloudhost-323832-us-midwest-1-nxcli-netFollowing the mitigation efforts, we are no longer observing any signs of malicious or abnormal traffic, and the server is operating normally. All services remain stable at this time. If you have further questions or…32h 54mResolved
Feb 15, 2026Service disruption on the parent server: host8233.c.lan.xvps.liquidweb.com | Lansing DC3This incident has been resolved.5h 0mResolved
Feb 13, 2026Issue deploying new servers within London Data CenterThis incident has been resolved.5h 49mResolved
Jan 29, 2026POP3 and SSH Service Down Alerts on Multiple ServersThis incident has been resolved. We have successfully mitigated the impact caused by the ThreatDown update and are observing stability across our fleet. If you have ThreatDown installed and continue to experience…134h 49mResolved
Jan 28, 2026Rate limited and deferral bounce backs to Microsoft and Yahoo accountsThe outgoing email issue with the Premium Business Email service affecting Yahoo and Microsoft has been completely resolved. We have been monitoring the platform and have not observed any further problems. Thank you…22h 8mResolved
Jan 27, 2026Cloudflare Network DegradationThis incident has been resolved.6h 40mResolved
Jan 23, 2026Email issues: Service degradation on Microsoft 365 (Business or Enterprise).This incident has been resolved.3h 41mResolved
Jan 15, 2026Issues with Provisioning in LansingThis incident has been resolved.2h 31mResolved
Jan 14, 2026Checkout services degradedThis incident has been resolved.16h 36mResolved
Jan 12, 2026Phone System IssuesThis incident has been resolved.4h 43mResolved
Jan 7, 2026Partial Impact to VPS Resize, Reboot, and Reimage WorkflowsThis incident has been resolved.38h 22mResolved
Jan 4, 2026Domain Registration InterruptionThis incident has been resolved.3h 5mResolved
Dec 31, 2025My.Liquidweb portal issuesThis incident has been resolved.6h 33mResolved
Dec 29, 2025Premium Business Email - Webmail Access IssuesThis issue has been resolved. Webmail is now accessible, and we are no longer experiencing any further problems. Again, thank you for your patience! If you have any questions, please get in touch with a member of our…8h 26mResolved
Dec 16, 2025Email Delivery Issues from Microsoft 365 SendersThis incident has been resolved.404h 46mResolved

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How to Read This Liquid Web - Services Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Liquid Web - Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Liquid Web - Services outage in this window ran 85d 21h, against a mean recovery of 3d 3h. If you depend on Liquid Web - Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.