Is Liquid Web - Services Down?

Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat. --- [2026-10-12T03:00:38.107-04:00] (investigating) We are currently investigating an issue affecting access to PBE Webmail. Customers attempting to access their webmail may encounter the following error message: "Looks Like We've Hit A Snag. Please wait a couple of minutes and try again. If the problem persists, please contact Support and provide this reference number." Our Email Vendor team is aware of the issue and is actively investigating to identify the cause and restore normal service. Workaround: SMTP and IMAP authentication are expected to remain functional. Customers should still be able to send and receive emails using configured email clients, including those on mobile devices. We'll continue to update this page as we make progress toward resolution. We appreciate your patience and understanding.

Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-10-09T13:00:09.500-04:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-10-09T12:33:56.217-04:00] (scheduled) Our engineering team has been working to identify and resolve the remaining issues related to the Core Network Devices and Border Network Devices supporting the Amsterdam Data Center. We have made efforts to address these issues without causing service downtime. Unfortunately, some issues persist, and additional maintenance is required to fully resolve them. To complete the necessary work and restore network stability, we will perform additional emergency maintenance within the next few hours. While we understand the importance of maintaining service availability, this maintenance may result in a temporary service interruption. Maintenance Details Maintenance Type: Emergency Network Maintenance Location: Amsterdam Data Center Scheduled Start: October 9, 2026, at 2:00 PM ET (8:00 PM Amsterdam time, CEST) Expected Service Disruption: Approximately 30–90 minutes Potential Service Impact During the maintenance window, customers may experience increased network latency, temporary connectivity interruptions, or a complete service outage lasting approximately 30–90 minutes. Support Availability Our Support team will be available throughout the maintenance period to answer any questions and provide assistance. You can reach us through the following channels: Live Chat: https://portal.liquidweb.com Email: support@liquidweb.com We sincerely apologize for the additional disruption and any inconvenience this may cause. We appreciate your patience and understanding as our engineering team continues working to resolve these issues and ensure the stability and reliability of our network infrastructure. Thank you for your continued trust in Liquid Web Internal System Maintenance Reference: [CC-13765]

Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-10-07T10:00:21.260-04:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-10-06T12:16:38.061-04:00] (scheduled) Liquid Web Network Engineers will perform scheduled maintenance on the Core Network Devices and Border Network Devices supporting the Amsterdam Data Center. This work is part of our ongoing efforts to improve network connectivity, performance, reliability, and scalability. Maintenance Window: October 7, 2026, at 11:00 AM ET Expected Duration: Up to 5 hours During the maintenance redundancy on our networking devices will be reduced which could result in temporary network connectivity issues. Our Support team will be available throughout the maintenance period should you have any questions or require assistance. You can reach us through the following channels: Live Chat: https://portal.liquidweb.com Email: support@liquidweb.com We appreciate your understanding and patience as we continue to enhance our infrastructure and services. Thank you for your continued support. Internal System Maintenance Reference: [CC-13765]