Is Liquid Web - Services Down?

We will be performing a security update across our infrastructure to explicitly distrust the compromised eMudhra intermediate Certificate Authorities (CAs). During this maintenance, our engineering team will update the local trust stores to align with upstream security advisories. No downtime or reboots are required. Core services and applications will remain online throughout the maintenance. Following this update, outgoing secure connections (HTTPS/TLS) to any external service or endpoint relying on the revoked eMudhra intermediate certificates will be rejected automatically. If your integration relies on certificates issued by the affected eMudhra intermediates, ensure your certificates have been reissued under an unaffected, trusted Certificate Authority to prevent connection failures. --- [2026-10-27T11:40:25.573-04:00] (investigating) We are aware of a recently reported security issue involving compromised eMudhra Certificate Authority (CA) certificates that may be present in certificate trust stores across some environments. At this time, we have not identified any service interruptions or confirmed customer impact related to this issue. Our Security and Engineering teams are actively evaluating the situation and working to determine and implement the appropriate mitigation across affected environments. Additional information regarding this issue is available from Sansec: https://sansec.io/guides/compromised-certificate-authority We will provide additional updates as more information becomes available and as our remediation efforts progress. If you have any questions or concerns, please don't hesitate to contact us via live chat or by opening a support case.

This incident has been resolved. --- [2026-10-26T14:52:43.254-04:00] (monitoring) A fix has been implemented and we are monitoring the results --- [2026-10-26T14:17:13.670-04:00] (investigating) We are currently investigating reported issues with Cloud Object Storage and Block Storage. Our engineering team is engaged and is reviewing the system to determine the cause.

This incident has been resolved. --- [2026-10-21T13:44:39.778-04:00] (monitoring) We have identified the issue and implemented a fix. Affected servers are now running and we will monitor the situation to ensure that the issue is fully resolved --- [2026-10-21T11:33:09.804-04:00] (investigating) We are currently investigating reports of service disruptions affecting Apache web servers. Initial findings indicate this is linked to a compatibility issue with mod_security following a recent release. Our engineering team is evaluating the impact and actively working on a resolution.