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Is LiveChat Down?

SaaSLive status, outages, and incident history

No. LiveChat is up right now.

Every monitored LiveChat system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 29m agoLive, rechecked every 60s
Start monitoring LiveChatOfficial LiveChat status page
How we know: the official LiveChat status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

LiveChat Component Status

The main LiveChat systems on this page. All 6 are operational right now.

6operational
API
Operational
Agent apps
Operational
Chat widget
Operational

3 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Integrations, Subprocessors' service, Support chat on www.livechat.com.

Create a free account

Component statuses may change independently during partial outages.

Recent LiveChat Outages & Incidents

Incident history from the official LiveChat status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Issues with opening filesResolved Jul 28, 2026 · 25h 34mResolved

The issue with opening files has been resolved, and services are operating normally. We’re sorry for any disruption this may have caused and thank you for your patience and understanding. --- [2026-07-28T13:49:58Z] (investigating) We are continuing to work with the third-party provider to resolve the issue. At this stage, we are awaiting further information from them as part of their review process. We will provide our next update as soon as we have additional information to share or there is a significant change to the situation. Thank you for your patience. --- [2026-07-28T11:54:43Z] (investigating) We are investigating an issue affecting some customers. The problem may be related to an external provider, and we are working to confirm the cause and restore normal service as quickly as possible. We will share an update as soon as more information is available. --- [2026-07-28T11:30:46Z] (identified) We have identified that the issue is related to an external provider. We are working with them to investigate and resolve the problem. Service may remain degraded while the issue is being addressed. We will provide an update as soon as we have more details or an estimated time to resolution. --- [2026-07-28T11:27:22Z] (identified) We have identified that the issue is related to an external provider. We are working with them to investigate and resolve the problem. Service may remain degraded while the issue is being addressed. We will provide an update as soon as we have more details or an estimated time to resolution.

Workflow degraded performanceResolved Jul 10, 2026 · 16 minResolved

The issue has been resolved, and we can confirm that services are operating normally again. --- [2026-07-10T02:38:49Z] (identified) Fix applied, we are waiting for the service to return to normal. --- [2026-07-10T02:36:59Z] (identified) We’ve identified the issue affecting Workflows and are working on a fix. --- [2026-07-10T02:24:47Z] (investigating) We have identified a problem affecting Workflows. The Infrastructure team is actively investigating. We will share more information as soon as we have updates.

Workflow degraded performanceResolved Jun 12, 2026 · 1h 5mResolved

The issue has been resolved, and we can confirm that services are operating normally again. --- [2026-06-12T23:07:17Z] (monitoring) The issue was fixed, and we can confirm that services are working correctly again. Some customers may still notice minor disruptions while systems fully recover. We appreciate your patience and will continue to keep you informed if anything changes. --- [2026-06-12T22:55:51Z] (identified) Fix applied, we are waiting for the service to return to normal. --- [2026-06-12T22:33:47Z] (identified) We’ve identified the issue affecting Workflows and are working on a fix. --- [2026-06-12T22:25:10Z] (investigating) We have identified a problem affecting Workflows. The Infrastructure team is actively investigating. We will share more information as soon as we have updates.

Live LiveChat Outage Reports

Problems reported by engineers using LiveChat. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No LiveChat problems reported yet.

Something wrong with LiveChat on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About LiveChat

LiveChat exposes 6 monitored components on its status page at status.livechat.com — Support chat on www.livechat.com, Subprocessors' service and Chat widget among them. Follow LiveChat downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured LiveChat uptime at 100.00%. Response times, incident history, and SLA tracking for LiveChat are available on the PulsAPI dashboard.

LiveChat Status FAQ

Is LiveChat down right now?

PulsAPI checks LiveChat every 60 seconds. The verdict at the top of this page comes from the latest poll of the official LiveChat status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if LiveChat is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until LiveChat recovers.

How do I check LiveChat uptime history?

PulsAPI tracks LiveChat uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for LiveChat.

How fast does PulsAPI detect LiveChat outages?

PulsAPI polls the official LiveChat status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual LiveChat components?

Yes. PulsAPI monitors 6 individual LiveChat components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when LiveChat goes down?

Yes. Create a PulsAPI account and subscribe to LiveChat. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever LiveChat status changes.

How do I report an issue with LiveChat to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot LiveChat problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor LiveChat?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor LiveChat alongside up to 9 other services at pulsapi.com/signup.

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