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Is LiveChat Down?

SaaSLive status, outages, and incident history

No. LiveChat is up right now.

Every monitored LiveChat system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s

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LiveChat is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

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How we know: the official LiveChat status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

LiveChat Status Summary

As of 12:44 UTC on 9 November 2026, LiveChat is operational. PulsAPI checked LiveChat's official status page and found 6 of 6 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.97% uptime for LiveChat, counting degraded performance as up. The latest incident, "Scheduled maintenance", was on Oct 15, 2026 and lasted 32 min.

Cite as: PulsAPI, “LiveChat status”, checked 9 November 2026, 12:44 UTC. https://www.pulsapi.com/services/livechat

LiveChat Component Status

The main LiveChat systems on this page. All 6 are operational right now.

6operational
Agent apps
Operational
API
Operational
Chat widget
Operational

3 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Integrations, Subprocessors' service, Support chat on www.livechat.com.

See all of them free

Component statuses may change independently during partial outages.

Recent LiveChat Outages & Incidents

Incident history from the official LiveChat status page, including resolution updates.

Scheduled maintenanceResolved Oct 15, 2026 · 32 minResolved

Maintenance has started --- [2026-10-12T11:21:22Z] (maintenance_scheduled) We will be performing platform maintenance affecting our data centers on October 15th, from 2:00 AM to 2:15 AM (ETD). During this fifteen-minute maintenance window, some agents may experience brief errors. The overall impact should take less than one minute. No customer action is required. We will provide updates as necessary.

Workflows malfunctionResolved Oct 14, 2026 · 1h 51mResolved

The issue with Workflows has been resolved, and services are now operating normally. We apologize for any disruption this may have caused and appreciate your patience and understanding. --- [2026-10-14T03:36:55Z] (monitoring) The necessary fixes have been successfully applied to the system. At this moment, we are actively monitoring the results to assess the effectiveness of these changes and ensure everything is functioning as intended. --- [2026-10-14T03:07:27Z] (identified) We have identified the root cause of the issue and are working on a fix. Service may remain degraded while we implement the solution. We will provide an update as soon as we have more details or an estimated time to resolution. --- [2026-10-14T02:08:22Z] (identified) We are currently investigating the issue with the Workflows. We apologize for any inconvenience this may cause, and our team is working diligently to resolve the issue as quickly as possible.

Workflows malfunctionResolved Oct 12, 2026 · 7h 38mResolved

The issue with Workflows has been resolved, and services are now operating normally. We apologize for any disruption this may have caused and appreciate your patience and understanding. --- [2026-10-13T00:23:14Z] (monitoring) The necessary fixes have been successfully applied to the system. At this moment, we are actively monitoring the results to assess the effectiveness of these changes and ensure everything is functioning as intended. --- [2026-10-13T00:14:29Z] (identified) The functionality of workflows is still experiencing degradation. Our team is diligently working to restore it to full capacity. We apologize for the extended disruption and any inconvenience this may create. --- [2026-10-12T23:12:36Z] (identified) The usage of workflows continues to be degraded. Our team is actively working to restore full functionality. We apologize for the prolonged disruption and any inconvenience this may cause. --- [2026-10-12T22:02:08Z] (identified) Service remains degraded, and we know this has been ongoing for several hours. Our team is still working on restoring it. We’re sorry for the extended disruption. --- [2026-10-12T21:04:04Z] (identified) We’re still working to restore service. We’re making progress and getting closer to resolving the issue. Thank you for your patience. --- [2026-10-12T20:26:03Z] (identified) We’re still working to restore service. We’re sorry for the continued disruption and appreciate your patience. We’ll share another update as soon as we have more to report. --- [2026-10-12T19:55:11Z] (identified) We’re still working to restore service, which remains degraded. Our engineers are fully engaged, and we’re sorry for the continued disruption. We’ll share another update as soon as we have progress to report. --- [2026-10-12T19:25:30Z] (identified) The issue is not yet resolved, and our team is still working on the fix. We’ll update you again as soon as we have more information. --- [2026-10-12T19:01:53Z] (identified) We’re still actively working on the fix. Service remains impacted, and our engineers are focused on getting things back to normal. Thank you for your patience. We’ll share further information as soon as it’s available. --- [2026-10-12T18:40:45Z] (identified) We’re still working to resolve this issue, and Workflows continue to be degraded. Our engineers remain focused on implementing the fix, and we’re monitoring the situation closely. We’ll share more information as soon as it becomes available. --- [2026-10-12T18:12:34Z] (identified) Our team is continuing to work on the fix. Workflows remain degraded. Next update to follow. --- [2026-10-12T17:45:21Z] (identified) Our team is still actively working on the fix. Workflows may remain degraded in the meantime. We appreciate your patience and will share another update as soon as we have more details or an estimated time to resolution. --- [2026-10-12T17:21:19Z] (identified) We have identified the root cause of the issue and are working on a fix. Service may remain degraded while we implement the solution. We will provide an update as soon as we have more details or an estimated time to resolution.

LiveChat Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a LiveChat incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 6 days with incidentsNov 9

Going further back: LiveChat uptime by month and every recorded LiveChat outage.

Live LiveChat Outage Reports

Problems reported by engineers using LiveChat. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No LiveChat problems reported yet.

Something wrong with LiveChat on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About LiveChat

LiveChat exposes 6 monitored components on its status page at status.livechat.com — Support chat on www.livechat.com, Subprocessors' service and Chat widget among them. Follow LiveChat downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured LiveChat uptime at 99.97%. Response times, incident history, and SLA tracking for LiveChat are available on the PulsAPI dashboard.

LiveChat Status FAQ

Is LiveChat down right now?

The verdict at the top of this page comes from the latest poll of the official LiveChat status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if LiveChat is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until LiveChat recovers.

How do I check LiveChat uptime history?

PulsAPI tracks LiveChat uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.97%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever LiveChat changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect LiveChat outages?

PulsAPI reads the official LiveChat status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual LiveChat components?

Yes. PulsAPI monitors 6 individual LiveChat components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when LiveChat goes down?

Yes. Create a free account and subscribe to LiveChat: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with LiveChat to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot LiveChat problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor LiveChat?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so LiveChat plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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