Luno Outage History

135 incidents recorded over the last 365 days, 86 of them resolved, 3 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Luno status100.00% uptime history

Every Recorded Luno Incident

Luno incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Delays With Crypto Withdrawals/SendsWe’re aware that some customers are unable to send crypto from their Luno wallets. Withdrawals may fail or return an error. Your funds are not affected and remain in your Luno account. Our teams are working on this…—Investigating
Nov 4, 2026Planned maintenance on FPX instant deposit system in MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary.18h 0mScheduled
Nov 4, 2026NG Flutterwave Delays With Deposits And WithdrawalsThe issue has been resolved by our 3rd party payment provider within NG. We apologise for the inconvenience.6h 48mResolved
Nov 3, 2026Delayed Deposits In MalaysiaThe issue has been confirmed as resolved by our 3rd party provider. Apologies for any inconvenience this may have caused24h 57mResolved
Nov 3, 2026Crypto Send DelaysThe issue causing crypto send delays has been fully resolved and normal service has resumed. All delayed transactions have now been processed. Thank you for your patience.3h 7mResolved
Nov 3, 2026Delayed SOL Staking Rewards PayoutsThe incident has been resolved and all payout activity has resumed. Apologies for any inconvenience this may have caused.25h 3mResolved
Oct 30, 2026Delayed Withdrawals On Some NetworksThis issue is now resolved. Withdrawals are processing normally on all networks. Thank you for your patience.90h 33mResolved
Oct 30, 2026Ethereum Network DelaysThe delays affecting ETH, USDT, USDC and other ERC-20 token withdrawals have been resolved. All affected withdrawals have been processed. We apologise for the inconvenience.7h 20mResolved
Oct 27, 2026Planned maintenance on FPX instant deposit system in MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary.18h 0mScheduled
Oct 23, 2026Stale market data on public APIThe issue affecting market data updates on our public /1/ticker API endpoint for UGX, KES, and IDR markets has been successfully resolved. We apologise for any inconvenience this may have caused and appreciate your…3h 9mResolved
Oct 23, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in MalaysiaWithdrawals are now being processed as scheduled. Thank you.87h 57mResolved
Oct 22, 2026Planned Maintenance on NGN transfer services for NigeriaScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 22, 2026Delayed AVAX Staking payoutsCustomers who have staked AXAV cryptocurrency will see delays with their weekly payouts. This is due to the following: AVAX validators for staking have renewal periods which is every three months. During this time…—Investigating
Oct 22, 2026Planned maintenance on FPX instant deposit system in MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary.18h 0mScheduled
Oct 19, 2026Userstream updates might be delayedThe service is working as normal Thank you for your patience and understanding.16h 0mResolved
Oct 19, 2026Planned maintenance on FPX instant deposit system in MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary.14h 0mScheduled
Oct 18, 2026Planned maintenance on FPX instant deposit system in MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary.18h 0mScheduled
Oct 16, 2026Delayed Account Verification In IndonesiaThe verification service is now back up. Issue has been resolved. We apologise for any inconvenience caused.94h 9mResolved
Oct 16, 2026Scheduled Maintenance: Withdrawals for Select Indonesian BanksScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 15, 2026Scheduled Maintenance: Luno Exchange & Instant Buy & Sell Maintenance PeriodWe have finished monitoring the systems to ensure continued stability, and all services are restored and functioning as normal. We appreciate your understanding and patience.68h 19mResolved
Oct 15, 2026NG & ZA - Delayed Transfers To Prediction WalletsA fix has been applied, and transfers between your USDC wallet and your Prediction wallet are now processing normally. We apologise for the disruption.1h 5mResolved
Oct 15, 2026NG Delayed Deposits Via FlutterwaveThis incident has been resolved.4h 46mResolved
Oct 15, 2026Planned maintenance on FPX instant deposit system in MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary.17h 0mScheduled
Oct 13, 2026Delayed withdrawals in NigeriaOur payment provider has successfully completed their system maintenance. Withdrawal services have been fully restored and are operating normally. We appreciate your patience while we worked with our provider to…19h 35mResolved
Oct 12, 2026Planned maintenance on FPX instant deposit system in MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary.40h 0mScheduled
Oct 10, 2026NG Customers: Scheduled Maintenance For FlutterwaveFlutterwave maintance completed42h 24mResolved
Oct 9, 2026Scheduled Maintenance: Withdrawals for Select Indonesian BanksScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 7, 2026Planned maintenance on FPX instant deposit system in MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary.11h 30mScheduled
Oct 6, 2026Planned maintenance on FPX instant deposit system in MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary.14h 0mScheduled
Oct 4, 2026Intermittent FPX deposit failures in MalaysiaWe are no longer seeing deposits failing, and instant deposits are functioning as normal. We apologise for any inconvenience caused.13h 47mResolved
Sep 30, 2026Fiat Deposits and Withdrawals Unavailable in KenyaKenyan customers are currently unable to make KES deposits or withdrawals. This is caused by an issue with our third-party payment provider, and we are working with them daily to restore service. What's affected: KES…—Investigating
Sep 30, 2026Luno Exchange & Instant buy & sell Maintenance PeriodScheduled maintenance is currently in progress. We will provide updates as necessary.19h 0mScheduled
Sep 30, 2026Luno Exchange & Instant buy & sell Maintenance PeriodWe have finished monitoring the systems to ensure continued stability, and all services are restored and functioning as normal. We appreciate your understanding and patience.24h 54mResolved
Sep 30, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.38h 0mScheduled
Sep 28, 2026Delays on ETH and ERC-20 tokens sendsThe incident is now fully resolved and all sends are processing normally. Previously stuck transactions have been successfully cleared, and we will continue to monitor the system closely. We apologise for any…15h 28mResolved
Sep 27, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Sep 22, 2026Delayed ATOM Sends and ReceivesIssue has been resolved. ATOM Sends and Receives are now going through. Thank you for your patience.19h 54mResolved
Sep 22, 2026Issue With Our Prediction Market Price ChartThe issue has been resolved, Customers are now able to view the price chart. Thank you for your patience10h 53mResolved
Sep 19, 2026Delays in Market Predictions Rewards PayoutsIssue has been resolved. Thank you for your patience54h 20mResolved
Sep 18, 2026Scheduled Maintenance: Temporary Delay in KYC Verifications in IndonesiaThe scheduled maintenance has been completed.2h 0mScheduled
Sep 18, 2026Delayed Rewards Payouts for XAUTIssue has been resolved, we are no longer experiencing delays for XAUT Payouts. Thank you for your patience.10h 43mResolved
Sep 17, 2026Prediction Markets Unavailable For ZA & NG CustomersPrediction Markets is now fully resolved for ZA & NG customers. The asset naming issue has been fixed, and markets are displaying and functioning correctly. Thank you for your patience while we worked through this.16h 44mResolved
Sep 16, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.41h 0mScheduled
Sep 15, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in MalaysiaWithdrawals are now being processed as scheduled. Thank you.38h 23mResolved
Sep 14, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Sep 12, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Sep 11, 2026Exchange Balance update delaysUpdate: We are no longer seeing delays in balance updates for customers who use the exchange. We appreciate your patience and understanding in this matter.1h 5mResolved
Sep 10, 2026NG Withdrawal Delays Due To Scheduled MaintenanceThis incident has been resolved.89h 4mResolved
Sep 7, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.17h 0mScheduled
Sep 3, 2026Delayed FPX deposits in MalaysiaAll systems are back to normal, and the backlog has been cleared. Your funds should now be fully visible in your account. Thank you for your patience.142h 30mResolved
Sep 3, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.16h 0mScheduled
Sep 2, 2026Scheduled Maintenance: NOBU BI-FAST VA - IndonesiaThe scheduled maintenance has been completed.105h 0mScheduled
Aug 31, 2026Instant Buy not available in South AfricaInstant buy has been restored and is working. This service is working as expected. We appreciate your understanding in this matter.1248h 15mResolved
Aug 28, 2026Intermittent FPX deposit failures in MalaysiaThis incident is fully resolved and transactions are processing again. We apologise for any inconvenience caused.123h 8mResolved
Aug 28, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in MalaysiaWithdrawals are now being processed as scheduled.112h 53mResolved
Aug 25, 2026Scheduled Database MaintenanceOur Scheduled Maintenance has been postponed, we will communicate a new date and time We appreciate your understanding in this matter.27h 43mResolved
Aug 24, 2026Instant Buy not available in South AfricaUpdate: Instant buy is working as expected, and we see no further issues regarding this feature. We appreciate your understanding and patience in this matter.19h 2mResolved
Aug 24, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in MalaysiaWithdrawals are now processed as usual45h 0mResolved
Aug 23, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Aug 21, 2026Delayed Crypto SendsIssue has been resolved. We thank you for your patience29h 20mResolved
Aug 20, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.42h 0mScheduled
Aug 17, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.42h 0mScheduled
Aug 16, 2026Deposits unavailable in NigeriaThe issue has been resolved, deposits are now available for customers. Thank you for your patience.11h 18mResolved
Aug 13, 2026Deposits unavailable in NigeriaWe are no longer seeing any issues related to deposits in Nigeria. Deposits should be working as normal We appreciate your understanding in this matter.9h 49mResolved
Aug 12, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.69h 0mScheduled
Aug 11, 2026Luno Exchange & Instant buy & sell MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 7, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in South AfricaThis incident has been resolved.87h 35mResolved
Aug 7, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Aug 6, 2026Degraded performanceThis incident has been resolved. Following the deployment of a fix, we monitored the platform closely and have confirmed that performance has remained stable. We apologise for any disruption this may have caused and…2h 22mResolved
Aug 3, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Aug 2, 2026Delayed XRP sendsWe can confirm that XRP sends are no longer delayed, and all transactions are processing normally. We appreciate your patience and understanding.11h 16mResolved
Aug 1, 2026[AUSTRALIA] Planned maintenance on systemThe scheduled maintenance has been completed.4h 0mScheduled
Aug 1, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Jul 27, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Jul 25, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Jul 22, 2026Delayed Account Verification In IndonesiaThe issue has been resolved. Thank you for your patience.19h 10mResolved
Jul 21, 2026Delays with USDC Rewards In South AfricaThis incident has been resolved.42h 19mResolved
Jul 19, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Jul 16, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.12h 0mScheduled
Jul 13, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Jul 9, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.68h 0mScheduled
Jul 6, 2026Delayed DOT Staking rewardsWe can no longer see any staking reward delays for DOT cryptocurrency. We appreciate your patience and understanding in this matter.25h 44mResolved
Jul 5, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.16h 0mScheduled
Jul 3, 2026Order Balance Update DelaysThe issue with delayed balance updates is fully resolved and all systems are operating normally. We apologise for any inconvenience.23h 51mResolved
Jul 1, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.69h 0mScheduled
Jun 25, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Jun 24, 2026TRON and DOGE Sends are temporarily unavailableUpdate: We are no longer seeing any issues with sends for TRON/DOGE. Services are working as expected. We thank you for pateince and understanding in this matter.36 minResolved
Jun 23, 2026Sends are delayed for USDTUpdate: We are no longer seeing any delays for USDT. USDT send processing has returned to normal. We appreciate your patience and understanding in this matter.7h 41mResolved
Jun 20, 2026[AUSTRALIA] Planned maintenance on systemThe scheduled maintenance has been completed.15h 0mScheduled
Jun 20, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Jun 19, 2026Delayed Deposits And Withdrawals in NigeriaThe issue affecting deposits and withdrawals has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to resolve this matter.12h 26mResolved
Jun 18, 2026Scheduled Database MaintenanceThe scheduled database maintenance was completed successfully with no issues. All systems are operational. We appreciate your patience and understanding.3h 7mResolved
Jun 18, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.15h 0mScheduled
Jun 17, 2026Intermittent Issues with ToshiToshi has returned to normal operation, and you should no longer encounter pop-up errors. We apologise for any inconvenience this may have caused and appreciate your patience.47h 52mResolved
Jun 16, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in MalaysiaWithdrawals are now being processed as scheduled. Thank you.40h 41mResolved
Jun 15, 2026Cryptocurrency sends intermittent errorFollowing Monitoring, we can confirm the issue is resolved.97h 29mResolved
Jun 12, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.17h 0mScheduled
Jun 8, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.18h 0mScheduled
Jun 7, 2026Crypto Send Delay for certain coinsThe issue affecting cryptocurrency sends and prediction markets has been resolved. A fix has been implemented, and we are no longer seeing delays. We apologise for any inconvenience caused and thank you for your…19h 38mResolved
Jun 7, 2026Planned maintenance on FPX instant deposit system in MalaysiaThe scheduled maintenance has been completed.20h 0mScheduled
Jun 7, 2026Exchange Not Posting OrdersThank you, everyone, for your patience. This issue has now been resolved.47 minResolved
Jun 5, 2026Exchange Trades and Balance Update DelaysOrders are now executing on the exchange. Issue resolved.1h 13mResolved
Jun 5, 2026ETH Crypto SendsThis incident has been resolved.2h 12mResolved
Jun 5, 2026Delayed AVAX Staking RewardsHi Everyone, Customers are now successfully receiving their AVAX rewards. Thank you all for your patience while we resolved this.63h 5mResolved
Jun 3, 2026Delayed Deposits in IndonesiaUpdate: We are no longer seeing deposit delays for Indonesian customers. We appreciate your understanding in this matter.5 minResolved
Jun 3, 2026Delayed Deposits and Withdrawals in NigeriaUpdate: We are no longer seeing delays to deposits and withdrawals in Nigeria. We appreciate your understanding in this matter.12 minResolved
Jun 1, 2026Enable cryptocurrency sends delayThe issue affecting customers enabling cryptocurrency sends has been fully resolved. Customers can now enable cryptocurrency sends normally. We apologise for any inconvenience caused and appreciate your patience while…24h 31mResolved
May 30, 2026Intermittent errors on LunoUpdate: This issue has been resolved49 minResolved
May 29, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in MalaysiaWithdrawals are now being processed as scheduled. Thank you.112h 46mResolved
May 28, 2026Delayed crypto sendsCrypto sends are now processing successfully. We will continue monitoring for any further issues.6h 57mResolved
May 27, 2026Fiat Pairs Temporarily Unavailable on Instant Buy & SellThe issue affecting fiat pairs on Instant Buy & Sell has now been resolved. All fiat pairs are once again fully operational and available for trading. Crypto-to-crypto pairs remained unaffected throughout the…3h 0mResolved
May 27, 2026Trade Matching Delays on ExchangeOur team implemented a fix and monitored the platform to confirm that trade processing and account balance updates have returned to normal operation. We appreciate your patience and understanding while we worked to…4h 41mResolved
May 27, 2026Database MaintenanceMaintenance has been completed.24h 0mResolved
May 26, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in IndonesiaWithdrawals are now being processed as scheduled. Thank you.162h 53mResolved
May 26, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in MalaysiaWithdrawals are now being processed as scheduled. Thank you.39h 24mResolved
May 25, 2026Delayed Withdrawals In NigeriaThe issue has been resolved. Thank you for your patience.16h 22mResolved
May 22, 2026Prediction Markets Service DegradationThe issue affecting Prediction Markets has been fully resolved following a temporary external network disruption. All markets and related data should now be functioning as expected, including pricing and chart…3h 37mResolved
May 18, 2026Unable to send CryptocurrencyUpdate: We are no longer seeing any errors with regards to sends. Sends should be working as normal. We appreciate your patience and understanding in this matter.24 minResolved
May 17, 2026Delayed Deposits In NigeriaThe issue has been resolved, thank you for your patience.11h 6mResolved
May 15, 2026Delayed AVAX Rewards PayoutThe issue has been resolved and thank you for your patience57h 1mResolved
May 14, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in IndonesiaWithdrawals are now being processed as scheduled. Thank you.96h 28mResolved
May 6, 2026Issues With Our Prediction MarketsThe issue has been resolved. Thank you for your patience11 minResolved
May 5, 2026Deposits Unavailable In KenyaThis incident has been resolved.3690h 35mResolved
May 5, 2026Intermittent Errors On Luno AppUpdate: We are no longer seeing any intermittent issues with the Luno app. The app is running as expected. We appreciate your understanding and patience in this matter1h 27mResolved
May 4, 2026Delayed Deposits In NigeriaThe issue has been resolved, and deposits are now going through. Thank you for you patience.17h 1mResolved
May 4, 2026Customers Unable to Enable Sends In MalaysiaThis issue has now been resolved. Thank you all for your patience.53h 38mResolved
Apr 30, 2026Public Holiday Reminder - Withdrawal Requests will take longer than usual in MalaysiaWithdrawals are now being processed as scheduled. Thank you.101h 34mResolved
Apr 29, 2026Withdrawal delays in South AfricaUpdate: We are no longer seeing withdrawal delays in South Africa. We appareciate your understanding in this matter.2h 8mResolved
Apr 27, 2026Delays In LTC SendsThe issue has been resolved, customers are now able to Send LTC without issues. Thank you for your patience18h 31mResolved
Apr 21, 2026Delays with balance updates on exchangeUpdate: We are no longer seeing any delays with balance updates. Thank you for your patience and understanding.3h 31mResolved
Apr 21, 2026Delays with balance updates on exchangeUpdate: We can see no further delays to balance updates for high customers with orders placed. We appreciate your patience and understanding in this matter.43 minResolved
Apr 20, 2026Delayed Withdrawals In IndonesiaThe issue has now been resolved. Thank you for your patience.22h 14mResolved
Apr 9, 2026Delayed Withdrawals In KenyaThe issue has been confirmed as resolved by our 3rd party435h 10mResolved
Feb 25, 2026Ethereum (ETH) Staking Network DelayUpdate: When staking ETH, the staking timeline delay will be communicated during that process. We appreciate your understanding in this matter.2495h 55mResolved
Feb 23, 2026Deposits via Bank Transfer Are Temporarily Unavailable in IndonesiaDeposits via bank transfer are now available again in Indonesia. Thank you for your patience and understanding in this matter.3785h 25mResolved

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How to Read This Luno Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Luno acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Luno outage in this window ran 157d 17h, against a mean recovery of 4d 20h. If you depend on Luno in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.