Is Luno Down?

Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-06T10:58:57.428Z] (scheduled) Luno will undergo scheduled database maintenance to perform essential infrastructure upgrades. This maintenance is necessary to ensure system integrity and continue providing optimal service to our customers. During this period, the Luno exchange will operate with limited functionality, and our Instant buy and sell service will be interrupted. - Impact on Trading on the Exchange During the maintenance window, the exchange will be placed in Maintenance mode. This means: All trading is unavailable - you cannot place or cancel any orders on the exchange via the Website, Apps or API. Existing open orders will remain in the order book - they will not be cancelled. No new trades will be executed during this period. - Impact on Instant Buy and Sell During the maintenance window, the buy/sell functionality on all platforms may be affected intermittently. This means: Instant buy and sell of fiat-crypto pairs will be unavailable during the maintenance window. Instant buy and sell of crypto-crypto pairs remains unaffected. Luno Pay may experience degraded performance or delays. -What Still Works Although some functions may experience degraded performance during the migration: You can still access your account, view balances, and review transaction history. Deposits and withdrawals (fiat and crypto) remain available. Staking and unstaking continue to work. Wallet balance and transaction updates may be slightly delayed. - Maintenance Schedule Start Date/Time: Aug 11, 2026 11:00 AM UTC End Date/Time: Aug 11, 2026 12:00 PM UTC Estimated Duration: 1 hour - What You Need to Do Plan your transactional activities accordingly, taking into account the maintenance window and its timings. Consider completing any critical transactions before or after the maintenance period. Monitor our status page for real-time updates on the maintenance progress. We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve our services. If you have any questions or concerns, please don't hesitate to contact our customer support team. Thank you for your continued trust and support.

This incident has been resolved. --- [2026-08-07T14:55:27.992Z] (identified) Please note that August 10th is a public holiday in South Africa, during which banks do not process any payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until August 11th. The delay only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual in accordance with our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934

The scheduled maintenance has been completed. --- [2026-08-07T04:00:07.506Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-07T00:05:49.758Z] (scheduled) Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Saturday, 8 August 2026 12.00 a.m. - 6.00 a.m. Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience. We will post an update once the maintenance has been completed. Thanks for your understanding. __ Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini. Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut: Sabtu, 8 Ogos 2026 12.00 a.m. - 6.00 a.m. Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan. Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan. Terima kasih atas kefahaman anda.