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Is Mimecast Down?

SaaSLive status, outages, and incident history

No. Mimecast is up right now.

Every monitored Mimecast system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · 60s while moving

Know the moment Mimecast breaks

Mimecast is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official Mimecast status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Mimecast Component Status

The main Mimecast systems on this page. All 109 are operational right now.

109operational
Australia - Email Security, Cloud Integrated [Administration]
Operational
Australia - Email Security, Cloud Integrated [Email Processing]
Operational
Australia - Email Security, Cloud Integrated [Protection]
Operational

106 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Australian Grid [Administration Console], Australian Grid [Authentication], Australian Grid [Aware - Search & Discover], Australian Grid [Aware - Signal], Australian Grid [Aware - Spotlight], Australian Grid [Awareness Training], Australian Grid [Email Processing], Australian Grid [End User Applications], Australian Grid [Remediation], Australian Grid [Threat Protection], Australian Grid [Web Security], Aware - US Azure East [Aware - Search & Discover], and 94 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Mimecast Outages & Incidents

Incident history from the official Mimecast status page, including resolution updates.

ZA Support Line (086) issue Resolved Sep 9, 2026 · 30h 23mResolved

We are aware that some customers may be experiencing an issue with calls to our South Africa (ZA) support line 086 not ringing. In the meantime, customers can alternatively contact us on (011) 722-3700. We are currently investigating and will post updates here as they become available. --- [2026-09-09T15:34:07.608Z] (300) We have identified the cause of the issue preventing calls from connecting on our South Africa (ZA) support line 086. Our teams are actively working towards a resolution, and we will share further updates here as they become available. In the meantime, customers can continue using the alternative number, (011) 722-3700. --- [2026-09-09T17:08:08.012Z] (300) We have identified the cause of the issue preventing calls from connecting on our South Africa (ZA) support line 086, and our teams are actively working towards a resolution. In the meantime, please use the alternative number, (011) 722-3700, until further notice. We expect to share our next update during normal ZA business hours. --- [2026-09-10T10:36:03.409Z] (300) We continue to work actively towards a resolution for the issue preventing calls from connecting on our South Africa (ZA) support line 086. We will share further updates here as soon as we have more information. In the meantime, please continue using the alternative number, (011) 722-3700, until further notice.

Email Delivery Delays to O365Resolved Sep 4, 2026 · 4h 40mResolved

We are aware that some customers may be experiencing email delays, with some seeing an increased volume of emails on their delivery queue. Our investigation shows that this issue is impacting emails to Office 365, coinciding with an incident reported by Office 365 on their end. We will continue monitoring and will post updates here as they become available.

Degraded Service – Aware login issues on US GridResolved Sep 3, 2026 · 37 minResolved

We are aware that some customers hosted on our US grid may be experiencing login issues with Aware. We are currently investigating and will post updates here as they become available. --- [2026-09-03T13:43:40.705Z] (100) We have implemented mitigation steps to address login issues for some customers hosted on our US grid, impacting Aware. We are no longer seeing errors and services are operating normally. Our Engineering team(s) will continue to closely monitor availability and performance to ensure ongoing stability.

Mimecast Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Mimecast incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 7 days with incidentsSep 25

Live Mimecast Outage Reports

Problems reported by engineers using Mimecast. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Mimecast problems reported yet.

Something wrong with Mimecast on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Mimecast

Mimecast maintains a public status page at status.mimecast.com reporting overall service health. Follow Mimecast downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Mimecast uptime at 100.00%. Response times, incident history, and SLA tracking for Mimecast are available on the PulsAPI dashboard.

Mimecast Status FAQ

Is Mimecast down right now?

The verdict at the top of this page comes from the latest poll of the official Mimecast status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Mimecast is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Mimecast recovers.

How do I check Mimecast uptime history?

PulsAPI tracks Mimecast uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Mimecast changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Mimecast outages?

PulsAPI reads the official Mimecast status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Mimecast components?

Yes. PulsAPI monitors 109 individual Mimecast components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Mimecast goes down?

Yes. Create a free account and subscribe to Mimecast: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Mimecast to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Mimecast problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Mimecast?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Mimecast plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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