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Is Xsolla Down?

SaaSLive status, outages, and incident history

No. Xsolla is up right now.

Every monitored Xsolla system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · 60s while moving

Know the moment Xsolla breaks

Xsolla is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official Xsolla status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Xsolla Component Status

The main Xsolla systems on this page. All 11 are operational right now.

11operational
Launcher
Operational
Login
Operational
Partner Network » Proxy Page
Operational

8 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Partner Network » Tracking API, Pay Station, Services » API, Services » Documentation, Services » Publisher Account, Site Builder, Store, Xsolla.com.

See all of them free

Component statuses may change independently during partial outages.

Recent Xsolla Outages & Incidents

Incident history from the official Xsolla status page, including resolution updates.

Store API - Partial Service DegradationResolved Aug 3, 2026 · 0 minResolved

Date: August 3, 2026, 20:45 – 21:25 UTC On August 3, 2026, between 20:45 and 21:25 UTC, the Store API service experienced degraded performance. During this period, users may have observed elevated response times or timeouts when calling certain Store API methods, which could result in slower loading of store-related pages and purchase flows. The issue has been fully resolved, and the service is operating normally. We are continuing to monitor the service and are investigating the root cause to prevent recurrence. We apologize for any inconvenience this may have caused.

Payment Processing IssueResolved Jul 24, 2026 · 16 minResolved

On July 24, 2026, from 2:15 AM to 2:40 AM PT, the payment creation service was unavailable. During this window, users encountered an error when attempting to initiate a payment. We sincerely apologize for any inconvenience this may have caused. --- [2026-07-24T02:41:59.897-07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-07-24T02:40:40.033-07:00] (identified) We are continuing to work on a fix for this issue. --- [2026-07-24T02:34:26.046-07:00] (identified) We are continuing to work on a fix for this issue. --- [2026-07-24T02:32:15.767-07:00] (identified) We're experiencing a partial outage due to issues with payment processing.

Intermittent latency affecting store.xsolla.com APIsResolved Jul 14, 2026 · 2h 37mResolved

This incident has been resolved. --- [2026-07-14T11:57:28.226-07:00] (monitoring) We have identified and resolved the source of the intermittent connectivity issues, which were isolated to a specific network zone. Our engineering team successfully migrated affected services to stable zones, and we have confirmed that service connectivity has been fully restored. We are continuing to monitor performance and are conducting a post-incident review to prevent recurrence. --- [2026-07-14T11:18:51.640-07:00] (investigating) We are currently investigating reports of intermittent latency affecting store.xsolla.com APIs, which may result in temporary connection delays for some users. Our engineering team is actively working to identify and resolve the root cause. We will provide further updates as we continue our investigation.

Xsolla Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Xsolla incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% averageSep 25

Live Xsolla Outage Reports

Problems reported by engineers using Xsolla. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Xsolla problems reported yet.

Something wrong with Xsolla on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Xsolla

Xsolla exposes 13 monitored components on its status page at status.xsolla.com — Pay Station, Tracking API and Store among them. Follow Xsolla downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Xsolla uptime at 100.00%. Response times, incident history, and SLA tracking for Xsolla are available on the PulsAPI dashboard.

Xsolla Status FAQ

Is Xsolla down right now?

The verdict at the top of this page comes from the latest poll of the official Xsolla status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Xsolla is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Xsolla recovers.

How do I check Xsolla uptime history?

PulsAPI tracks Xsolla uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Xsolla changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Xsolla outages?

PulsAPI reads the official Xsolla status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Xsolla components?

Yes. PulsAPI monitors 11 individual Xsolla components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Xsolla goes down?

Yes. Create a free account and subscribe to Xsolla: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Xsolla to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Xsolla problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Xsolla?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Xsolla plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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