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Is Xsolla Down?

SaaSLive status, outages, and incident history

No. Xsolla is up right now.

Every monitored Xsolla system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 38m agoLive, rechecked every 60s
Start monitoring XsollaOfficial Xsolla status page
How we know: the official Xsolla status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Xsolla Component Status

The main Xsolla systems on this page. All 11 are operational right now.

11operational
Launcher
Operational
Login
Operational
Partner Network » Proxy Page
Operational

8 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Partner Network » Tracking API, Pay Station, Services » API, Services » Documentation, Services » Publisher Account, Site Builder, Store, Xsolla.com.

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Component statuses may change independently during partial outages.

Recent Xsolla Outages & Incidents

Incident history from the official Xsolla status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Store API - Partial Service DegradationResolved Aug 3, 2026 · 0 minResolved

Date: August 3, 2026, 20:45 – 21:25 UTC On August 3, 2026, between 20:45 and 21:25 UTC, the Store API service experienced degraded performance. During this period, users may have observed elevated response times or timeouts when calling certain Store API methods, which could result in slower loading of store-related pages and purchase flows. The issue has been fully resolved, and the service is operating normally. We are continuing to monitor the service and are investigating the root cause to prevent recurrence. We apologize for any inconvenience this may have caused.

Payment Processing IssueResolved Jul 24, 2026 · 16 minResolved

On July 24, 2026, from 2:15 AM to 2:40 AM PT, the payment creation service was unavailable. During this window, users encountered an error when attempting to initiate a payment. We sincerely apologize for any inconvenience this may have caused. --- [2026-07-24T02:41:59.897-07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-07-24T02:40:40.033-07:00] (identified) We are continuing to work on a fix for this issue. --- [2026-07-24T02:34:26.046-07:00] (identified) We are continuing to work on a fix for this issue. --- [2026-07-24T02:32:15.767-07:00] (identified) We're experiencing a partial outage due to issues with payment processing.

Intermittent latency affecting store.xsolla.com APIsResolved Jul 14, 2026 · 2h 37mResolved

This incident has been resolved. --- [2026-07-14T11:57:28.226-07:00] (monitoring) We have identified and resolved the source of the intermittent connectivity issues, which were isolated to a specific network zone. Our engineering team successfully migrated affected services to stable zones, and we have confirmed that service connectivity has been fully restored. We are continuing to monitor performance and are conducting a post-incident review to prevent recurrence. --- [2026-07-14T11:18:51.640-07:00] (investigating) We are currently investigating reports of intermittent latency affecting store.xsolla.com APIs, which may result in temporary connection delays for some users. Our engineering team is actively working to identify and resolve the root cause. We will provide further updates as we continue our investigation.

Live Xsolla Outage Reports

Problems reported by engineers using Xsolla. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Xsolla problems reported yet.

Something wrong with Xsolla on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Xsolla

Xsolla exposes 13 monitored components on its status page at status.xsolla.com — Pay Station, Tracking API and Store among them. Follow Xsolla downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Xsolla uptime at 100.00%. Response times, incident history, and SLA tracking for Xsolla are available on the PulsAPI dashboard.

Xsolla Status FAQ

Is Xsolla down right now?

PulsAPI checks Xsolla every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Xsolla status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Xsolla is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Xsolla recovers.

How do I check Xsolla uptime history?

PulsAPI tracks Xsolla uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Xsolla.

How fast does PulsAPI detect Xsolla outages?

PulsAPI polls the official Xsolla status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Xsolla components?

Yes. PulsAPI monitors 11 individual Xsolla components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Xsolla goes down?

Yes. Create a PulsAPI account and subscribe to Xsolla. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Xsolla status changes.

How do I report an issue with Xsolla to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Xsolla problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Xsolla?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Xsolla alongside up to 9 other services at pulsapi.com/signup.

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