Mindbody Outage History

49 incidents recorded over the last 365 days, 45 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Mindbody status100.00% uptime history

Every Recorded Mindbody Incident

Mindbody incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 8, 2026Mindbody Planned Maintenance• We’ve scheduled maintenance on Saturday, November 7, 2026, from 9:00 PM to Sunday, November 8, 2026, 1:00 AM Pacific Time. There may be interruptions to all Mindbody services while we work to keep things smooth, safe…4h 0mScheduled
Nov 7, 2026Mindbody Planned Regional Maintenance - North, Central, and South Americas• This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your…3h 30mScheduled
Nov 6, 2026Mindbody Planned Regional Maintenance - Europe, Middle East, and Africa• This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your…2h 30mScheduled
Nov 6, 2026Mindbody Planned Regional Maintenance - Asia Pacific• This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your…2h 30mScheduled
Nov 3, 2026Booker Planned MaintenanceMaintenance has started4h 34mResolved
Nov 2, 2026Booker Planned MaintenanceMaintenance has started5h 30mResolved
Oct 27, 2026Booker - Degraded PerformanceThe issue affecting load times has been resolved and services are operating normally. If you continue to experience problems, please contact support.1h 19mResolved
Oct 26, 2026Mindbody / Mindbody Payment ProcessingMerchants who previously reported TSYS deposit delays for transaction batch dates 10/23 - 10/26 have confirmed they've received their deposits today, 10/29/2026. This issue is resolved. If you are still experiencing…66h 39mResolved
Oct 26, 2026Booker Notifications - Service DisruptionThe issue with Booker email notifications has been resolved, and notifications are working normally again.1h 54mResolved
Oct 20, 2026Error accessing Clients tab in Core siteOur engineer have address has issue and rollout the fix for the issue. Mindbody service has fully recover and back to functioning.1h 28mResolved
Oct 5, 2026Branded Web Manager and App Checkout Issues**Resolved – Branded Web and App Services** The issues affecting checkout functionality across the Branded App, Mindbody App, and Branded Web have been resolved. The Branded Web Manager is also accessible again, and…1h 13mResolved
Sep 27, 2026Affilitate API 404 errors on read-only routesEngineers have resolved the cause of the issue impacting the Affiliate API resulting in errors when partner's attempt to view locations and classes. Thank you for your patience while we worked to resolve this issue.4h 44mResolved
Sep 18, 2026Booker Planned MaintenanceMaintenance has started230h 48mResolved
Sep 18, 2026Mindbody Planned MaintenanceMaintenance has started207h 16mResolved
Sep 18, 2026Mindbody Web Software Regional Maintenance - North, Central, and South America Maintenance has started182h 21mResolved
Sep 18, 2026Mindbody Web Software Regional Maintenance - Europe, Middle East, and Africa Maintenance has started174h 23mResolved
Sep 18, 2026Mindbody Web Software Regional Maintenance - Asia PacificMaintenance has started167h 26mResolved
Sep 17, 2026Mindbody ServicesOur engineering teams swiftly implemented a fix and services have now fully recovered. Thank you for your patience while we worked to restore services!7 minResolved
Sep 1, 2026Mindbody / Mindbody Payment ProcessingWe have confirmed with the Mindbody Payments processor that the frequency of SEPA payment failures has continued to decrease. Users who have received a failed SEPA payment with the error code "bank_account_restricted"…170h 30mResolved
Aug 14, 2026Booker Software Planned MaintenanceMaintenance has started230h 14mResolved
Aug 14, 2026Mindbody Software Global Planned MaintenanceMaintenance has started207h 51mResolved
Aug 14, 2026Mindbody Software Regional Maintenance - North, Central, and South AmericaMaintenance has started183h 13mResolved
Aug 14, 2026Mindbody Software Regional Maintenance - Europe, Middle East, and AfricaMaintenance has started174h 44mResolved
Aug 14, 2026Mindbody Software Regional Maintenance - Asia PacificMaintenance has started167h 54mResolved
Jul 31, 2026Mindbody / Mindbody Payment ProcessingOur engineering teams have successfully implemented a fix. Users should no longer experience missing or duplicate BECS Direct Debit and Apple Pay transactions with a sale date of July 23 in the APAC region. Thank you…326h 3mResolved
Jul 29, 2026Mindbody Web Software - Appointment TabOur engineering teams have successfully implemented a fix and the previous impact has been resolved. Thank you for your patience!13 minResolved
Jul 22, 2026Mindbody ServicesOur engineering teams have successfully implemented the fix and Mindbody services have fully recovered. Thank you for your patience while we worked to restore services.37 minResolved
Jul 10, 2026Mindbody Web Software DelaysThis incident is now resolved.4h 1mResolved
Jul 8, 2026Booker Payment Processing IssueThe incident has been resolved by our engineering team.28h 34mResolved
Jul 1, 2026iDeal and Apple Pay Payment FlowsOur engineering teams successfully implanted a fix. iDeal and Apple Pay are now fully functional. Thank you for your patience while we worked to restore services.37 minResolved
Jun 23, 2026Booker Payment Processing - Mindbody PaymentsWe have released a fix for the issue and confirmed that access to the Payments Portal for Booker customers has been restored. Thank you for your patience while we worked to resolve the issue.1h 45mResolved
Jun 15, 2026Issues in the Mindbody Core Software as well as other servicesResolved This incident has been fully resolved. We identified the root cause, implemented a fix, and verified that all affected services are operating normally. Thank you for your patience and understanding while we…47 minResolved
Jun 11, 2026Site to Site Navigation Issues This issue is resolved50 minResolved
Jun 8, 2026Marketing Suite Automation issuesOur Engineering teams have successfully implemented a fix and Automations are viewable in the Marketing Suite Automations screen. Thank you for your patience whilst we worked to resolve this issue.3h 38mResolved
Jun 2, 2026Mindbody ServicesOur engineering teams have successfully implemented a fix. Thank you for your patience while we worked to restore services!1h 20mResolved
May 28, 2026Mindbody Payments DelayThis issue has been resolved.16h 34mResolved
May 27, 2026Mindbody Payments IssueEngineers have resolved the issue impacting Mindbody Payments customers. Thank you for your patience as we worked to resolve this issue.27 minResolved
May 18, 2026Mindbody Payment Process - Mindbody PaymentsWe have confirmed that the payouts occurred as expected.22h 6mResolved
May 18, 2026Mindbody Web SoftwareOur engineering teams successfully implemented a fix and any intermittent unexpected logout issues have been resolved.1h 9mResolved
May 18, 2026Identified – Checkout issues on Branded Web**Resolved - Branded Web Checkout Issue** This incident has now been resolved. We previously identified an issue affecting some consumers during checkout on Branded Web. After selecting a payment method, a black…1h 59mResolved
May 14, 2026Prospect Widget Form Errors**Resolved – Prospect Widget Form Errors** The issue affecting the Prospect Widget, where an error occurred after submitting the form, has now been resolved. Our team has implemented a fix, and the widget is…5h 1mResolved
May 13, 2026Booker Web SoftwareOur engineering teams have successfully implemented a fix and the Booker Web Software is stable. Thank you for your patience as we worked to restore services!2h 22mResolved
May 8, 2026Mindbody Payments Portal IssueOur engineers identified the issue impacting the Payments portal and have resolved the issue. During time of impact a subset of customers experienced issues loading the payment portal. Thank you for your patience as we…39 minResolved
May 8, 2026Booker - Payment ProcessingClover has resolved their incident impacting Booker Payment Processing.34 minResolved
May 1, 2026Booker Point of Sale v2On Thursday, April 30, 2026, between 12:05PM and 12:25PM PT, Booker customers using Point of Sale v2 experienced errors while attempting to process payments. Our engineering teams successfully implemented a fix and…-91 minResolved
Apr 15, 2026Payment Processing - Point of SaleWe have confirmed all pending transactions have been removed from affected cardholders bank statements.385h 58mResolved
Apr 13, 2026Mindbody Web Software - Point of SaleOur engineering teams have successfully rolled out a fix and the Mindbody Web Software has been restored to full functionality.34 minResolved
Apr 1, 2026Leads not loading to the Sales PipelineEngineers identified and implemented a fix to the issue impacting pipelines on customer sites, resolving this issue. Thank you for your patience while we worked to resolve this issue.41 minResolved
Mar 27, 2026Mindbody Web SoftwareOur engineering teams have successfully resolved the issue.28 minResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Mindbody incident opens instead, at the point where knowing still changes what you do.

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How to Read This Mindbody Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Mindbody acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Mindbody outage in this window ran 16d 1h, against a mean recovery of 2d 14h. If you depend on Mindbody in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.