Monzo Bank Outage History
7 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Monzo Bank Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 19, 2026 | We are experiencing platform issuesWe’re happy to say that our platform issues are all sorted. Thanks for your patience while we worked on the fix 🙏 | 3h 44m | Resolved |
| Jul 27, 2026 | Issues with Barclays sending and receiving paymentsThe issue is now resolved. | 1h 27m | Resolved |
| Jul 27, 2026 | Issues with Barclays sending and receiving paymentsThis is now resolved | 2h 29m | Resolved |
| Mar 2, 2026 | We're experiencing issues with our phone lines.This incident has been resolved. | 5h 15m | Resolved |
| Jan 13, 2026 | Platform issuesWe've recovered now. Still keeping an eye for any side-effects. | 28 min | Resolved |
| Dec 22, 2025 | UK Freephone is unreachableThe issue affecting our UK Freephone number (+448008021281) has been fixed. | 6 min | Resolved |
| Nov 25, 2025 | Calls impacted due to third party outage.The issue has now been resolved and all call operations are back to normal. | 40 min | Resolved |
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How to Read This Monzo Bank Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Monzo Bank acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Monzo Bank outage in this window ran 5h 15m, against a mean recovery of 2h 1m. If you depend on Monzo Bank in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.