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Is Neon One Down?

SaaSLive status, outages, and incident history

No. Neon One is up right now.

Every monitored Neon One system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 6m agoLive · every 60s

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Official Neon One status page
How we know: the official Neon One status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Neon One Status Summary

As of 02:06 UTC on 14 November 2026, Neon One is operational. PulsAPI checked Neon One's official status page and found 4 of 4 components operational, with no active incidents. The latest incident, "NextGen Events – Credit Card Processing Unavailable", was on Oct 8, 2026 and lasted 22 min.

Cite as: PulsAPI, “Neon One status”, checked 14 November 2026, 02:06 UTC. https://www.pulsapi.com/services/neon-one

Neon One Component Status

The main Neon One systems on this page. All 4 are operational right now.

4operational
Arts People
Operational
Neon CRM
Operational
Neon Pay
Operational

1 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Neon Websites.

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Component statuses may change independently during partial outages.

Recent Neon One Outages & Incidents

Incident history from the official Neon One status page, including resolution updates.

NextGen Events – Credit Card Processing UnavailableResolved Oct 8, 2026 · 22 minResolved

Credit card processing for NextGen Events has been restored. We've confirmed the issue is fixed and payments are processing normally. Thank you for your patience. --- [2026-10-08T17:23:06.588-05:00] (identified) We're aware that credit card payments for NextGen Events registrations are currently failing with a "Credit Card Processing Unavailable" error. Our team has identified the cause and is actively deploying a fix. We'll update this page as soon as the issue is resolved. We apologize for the inconvenience.

Neon CRM Intermittent slowdownResolved Sep 16, 2026 · 16h 32mResolved

This incident has been resolved as of apx. 6:30pm CST on 9/16. We identified the root cause of the Neon CRM slowdown and applied a fix. Performance has returned to normal speeds, but we are monitoring to ensure reliability. --- [2026-09-16T17:49:11.499-05:00] (investigating) We are currently investigating reports of intermittent Neon CRM slowdowns or error messages in the admin interface.

Disruption to Neon CRM Email ServiceResolved Sep 15, 2026 · 1h 47mResolved

All delayed emails have been sent. --- [2026-09-15T18:22:40.532-05:00] (monitoring) We have implemented a fix for the problem. We estimate all emails that had been delayed will be sent in the next 30 minutes (by 7:00pm CDT). --- [2026-09-15T16:57:51.119-05:00] (identified) We have identified an issue in the Neon CRM email campaign system that has slowed down its ability to send emails. This has resulted in email campaigns sending much slower than normal. We have identified the root cause of the issue and are working towards its resolution.

Upcoming maintenance

Announced by Neon One. Planned work, not an outage.

Neon CRM Scheduled Maintenance (November 14th, 2026 Product Release)Scheduled for Nov 14, 2026 · 2h 0mScheduled

Neon CRM will be undergoing scheduled maintenance on November 14th, 2026 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM November 14th product release, and release notes will be available by November 13th.

Neon One Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Neon One incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Neon One Outage Reports

Problems reported by engineers using Neon One. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Neon One problems reported yet.

Something wrong with Neon One on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Neon One

Is Neon One down? Its official status page at status.neonone.com reports on 4 components, including Arts People, Neon CRM and Neon Pay. PulsAPI checks it every few minutes and can alert you when Neon One reports an incident.

Neon One Status FAQ

Is Neon One down right now?

The verdict at the top of this page comes from the latest poll of the official Neon One status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Neon One is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Neon One recovers.

How do I check Neon One uptime history?

PulsAPI tracks Neon One uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Neon One changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Neon One outages?

PulsAPI reads the official Neon One status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Neon One components?

Yes. PulsAPI monitors 4 individual Neon One components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Neon One goes down?

Yes. Create a free account and subscribe to Neon One: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Neon One to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Neon One problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Neon One?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Neon One plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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