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Is Akeneo Down?

SaaSLive status, outages, and incident history

No. Akeneo is up right now.

Every monitored Akeneo system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

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Akeneo is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official Akeneo status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Akeneo Component Status

The main Akeneo systems on this page. All 22 are operational right now.

22operational
Activation
Operational
Akeneo App for Shopify
Operational
Event Platform
Operational

19 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Onboarder, PIM PaaS - Flexibility, PIM SaaS » GraphQL API, PIM SaaS » REST API, PIM SaaS » UI, Shared Catalogs, Supplier Data Manager, Third Party Services » Atlassian Helpdesk, Third Party Services » Google Cloud Platform Cloud Filestore, Third Party Services » Google Cloud Platform Google BigQuery, Third Party Services » Google Cloud Platform Google Cloud DNS, Third Party Services » Google Cloud Platform Google Cloud Networking, and 7 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Akeneo Outages & Incidents

Incident history from the official Akeneo status page, including resolution updates.

PIM Growth Package UI unavailable for some instancesResolved Sep 21, 2026 · 16 minResolved

All customer configurations have been fixed. The issue is fully resolved, and all PIM features are available again. Thank you for your patience and understanding --- [2026-09-21T14:47:28.895+02:00] (identified) We are continuing to deploy a fix for this issue. --- [2026-09-21T14:39:32.295+02:00] (identified) A subset of users are currently unable to access the PIM. Any attempt to log in or load the application is failing. This issue began at 11:00 UTC and is affecting customers on the Growth Package. Other plans are not impacted. The issue has been identified and a fix is being progressively rolled out. We will provide an update in 30 minutes.

Access Issues Affecting Select Serenity Edition FeaturesResolved Sep 14, 2026 · 39 minResolved

The issue is fully resolved, and all PIM features are available again. Thank you for your patience and understanding --- [2026-09-14T17:26:14.904+02:00] (monitoring) All customer configurations have been fixed, and we are now monitoring the situation. We will provide an update within 30 minutes --- [2026-09-14T17:21:38.684+02:00] (identified) Since 14:17 UTC, some Serenity Edition customers have been unable to access a set of features from the PIM's UI and API, including collaboration workflows, proposals, shared assets, asset versioning, Agentic Ziggy, channel permissions, and product restorations. No data has been lost as a result of this issue. This issue affected approximately 10% of customer instances running Serenity Edition, across all regions. The root cause has been identified, and a fix is currently being rolled out to all impacted instances. We will provide an update within 60 minutes.

Supplier Data Manager - Scheduled Maintenance for UK, EU, US, APACScheduled for Sep 10, 2026 · 1h 0mScheduled

The scheduled maintenance has been completed. --- [2026-09-10T23:00:08.243+02:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-10T22:00:08.326+02:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-08-27T12:22:56.321+02:00] (scheduled) We would like to inform you of an upcoming scheduled maintenance on September 10th, 23:00 PM (CEST). This maintenance will include a brief downtime period, during which SDM will be temporarily unavailable. Please complete any critical operations involving Akeneo SDM before the maintenance begins. Thank you for your patience and understanding.

Akeneo Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Akeneo incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 5 days with incidentsSep 25

Live Akeneo Outage Reports

Problems reported by engineers using Akeneo. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Akeneo problems reported yet.

Something wrong with Akeneo on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Akeneo

Akeneo publishes a public status page at status.akeneo.com covering 24 components, including Google Cloud Platform Google Compute Engine, UI and PIM SaaS. PulsAPI tracks Akeneo outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Akeneo uptime at 99.99%. Response times, incident history, and SLA tracking for Akeneo are available on the PulsAPI dashboard.

Akeneo Status FAQ

Is Akeneo down right now?

The verdict at the top of this page comes from the latest poll of the official Akeneo status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Akeneo is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Akeneo recovers.

How do I check Akeneo uptime history?

PulsAPI tracks Akeneo uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.99%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Akeneo changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Akeneo outages?

PulsAPI reads the official Akeneo status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Akeneo components?

Yes. PulsAPI monitors 22 individual Akeneo components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Akeneo goes down?

Yes. Create a free account and subscribe to Akeneo: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Akeneo to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Akeneo problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Akeneo?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Akeneo plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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