Nextiva Outage History

32 incidents recorded over the last 365 days, 22 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Nextiva status99.72% uptime history

Every Recorded Nextiva Incident

Nextiva incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 28, 2026NextivaONE and NextOS Platform Login IssuesThis incident has been resolved.1h 3mResolved
Oct 27, 2026Intermittent Audio Quality and Calling Issues.We are no longer observing intermittent issues with audio quality or the ability to place and receive calls for the impacted subset of customers. The incident has been resolved45 minResolved
Oct 20, 2026Nextiva Contact Center Client IssuesEngineers have addressed the remaining issue and inbound and outbound calling is working as intended for the impacted subset of Europe. Incident is resolved at this time.2h 18mResolved
Oct 1, 2026Sales Chat ErrorsSales chats can be initiated as intended. Issue has been resolved.8h 45mResolved
Sep 27, 2026Upcoming maintenance to Nextiva vFax serviceThe scheduled maintenance has been completed.10h 0mScheduled
Sep 24, 2026Upcoming maintenance to Nextiva serviceThe Nextiva Engineering Team will be performing required maintenance for a subset of customers to ensure the health and stability of our services. The maintenance will begin September 23, at 8:00 p.m. MST and is…8h 0mScheduled
Sep 23, 2026Upcoming maintenance to Nextiva serviceThe Nextiva Engineering Team will be performing required maintenance for a subset of customers to ensure the health and stability of our services. The maintenance will begin September 22, at 8:00 p.m. MST and is…8h 0mScheduled
Sep 18, 2026Nextiva Call Center login failuresThis incident has been resolved6 minResolved
Sep 11, 2026Nextiva Contact Center Inbound Calling IssuesThis incident has been resolved and inbound calls are working as intended for all customers.26 minResolved
Aug 26, 2026Upcoming maintenance to Nextiva serviceThe scheduled maintenance has been completed.30 minScheduled
Aug 13, 2026NextivaONE and NextOS Platform Login/Access IssuesAll services have continued to remain stable after resolution actions. Incident is resolved.4h 42mResolved
Aug 7, 2026Nextiva Contact Center Login IssuesThis incident has been resolved.2h 33mResolved
Jul 24, 2026Upcoming maintenance to Nextiva serviceThe scheduled maintenance has been completed.30 minScheduled
Jul 16, 2026XBert AI Employee Calling IssuesThis incident has been resolved.1h 4mResolved
Jul 9, 2026Upcoming maintenance to Nextiva serviceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 1, 2026Nextiva Contact Center Login IssuesA fix has been implemented, and users should no longer experience issues loading dashboards, resetting passwords, or logging in via Salesforce CTI. If you continue to experience issues, please clear your browser cache…25 minResolved
Jun 19, 2026NextivaONE and NextOS Platform Login IssuesAfter continued monitoring, we have confirmed services remains stable and no further errors have been observed. This incident is now resolved.1h 46mResolved
Jun 12, 2026Upcoming maintenance to Nextiva serviceThe scheduled maintenance has been completed.30 minScheduled
May 22, 2026Upcoming maintenance to Nextiva serviceThe scheduled maintenance has been completed.30 minScheduled
May 21, 2026NEXT and XBert IssuesThis incident has been resolved.3h 23mResolved
Mar 31, 2026Nextiva vFax Inbound IssuesThis incident has been resolved.2h 12mResolved
Feb 16, 2026Nextiva vFax Outbound/Inbound IssuesThis incident has been resolved.57 minResolved
Feb 14, 2026Upcoming maintenance to Nextiva serviceThe scheduled maintenance has been completed.30 minScheduled
Feb 5, 2026Nextiva Contact Center Calling IssuesThis Incident has been resolved.47 minResolved
Jan 30, 2026Nextiva Contact Center Calling IssuesAfter monitoring, we have confirmed that all core services are functioning as intended and that there are no further issues. Incident is resolved.41 minResolved
Jan 30, 2026Nextiva Contact Center Client IssuesA fix has been implemented and impact has been mitigated. The incident is resolved.14 minResolved
Jan 29, 2026Nextiva Contact Center Calling IssuesThis incident has been resolved.3h 15mResolved
Jan 29, 2026Nextiva Contact Center Login IssuesThis incident has been resolved, and logins are working as intended.50 minResolved
Jan 7, 2026Nextiva communciations login failuresLogins are working as intended. The incident has been resolved.28 minResolved
Dec 12, 2025NextivaONE and Np3 Application ErrorsThis Incident has bene resolved.2h 5mResolved
Nov 8, 2025Upcoming maintenance to Nextiva serviceThe scheduled maintenance has been completed.30 minScheduled
Nov 5, 2025NCC Calling IssuesThis incident has been resolved.1h 45mResolved

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How to Read This Nextiva Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Nextiva acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Nextiva outage in this window ran 10h, against a mean recovery of 2h 12m. If you depend on Nextiva in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.